The great improvement in almost everything and an outstanding management skills to make reliable customers feel home!

Almost none at the moment!

The place is generally good. You staff so welcoming.

The rooms too close to the road,

Friendly and comfortable.

Staff were friendly and helpful. Security in reception.

The hostel is outside of central London but easy to get to using the underground local train system. Conveniently the hostel is within sight of the train station, literally 5 minutes away.. the train takes about 25 minutes to get there from the centre of London and they run very often.. I found the staff helpful, there is a kitchen but when I arrived it was quite late and it was closed. There is a pub close by if people want a drink. For the price it is excellent value for London and although away from all the usual tourist sights that is not a major problem due to the good public transport.

I liked everything really. I would go back again if travelling to London and staying overnight.

Compared to the other reviews we seem to have been lucky. Staff were lovely and helpful. Our group got upgraded for free to an ensuit which was nice. Make sure you read the information you get sent and bring your £10 cash key deposit. We got this back easily at the end of the trip. It has a good public transport connection.

The price is high compared to other hostels we've stayed in as a group, but it was London on a bank holiday weekend. We've been to better hostels that were cheaper, but all things considered it wasn't a bad place to rest your head between activities.

First of all, amazing staff. Girls in reception was very polite, and did the check-in very fast and smooth, as well as we had a good laugh. Apart from that they did their work professionally. A lot of rooms and great place to stay on a budget, so I would definitely recommend this place if you just need to have few nights for a sleep and thats all. As there are not many other amenities in Hotel/hostel. You get what you pay for, and for the last minute booking, its an amazing option, as well as easy to get to the center by bus or underground.

All was good.

The lady at the reception with a scarf on the head was really helpful. Luckily I didn't read the reviews. I was in the renovated part, room 209 I think. Female dorm. It couldn't be cleaner. Painting had just been done everywhere. You can check in 24 on 24. This is precious!

Wifi impossible to connect with on my two mobiles. Only on the ground floor. The kitchen was depressive on the third floor because as it is far away from the reception it is messy. The second floor was being refurbish. Restaurant inside the hostel too expensive. Nearly 9 pounds for a breakfast.

Yes this is good place for temporary accommodation in London. Staff were kind, friendly and helpful. It has a nice vibe and atmosphere. I think very reasonable accommodation price for a very expensive city like London. Next time I come to London I will definitely stay here as first choice.

Nothing really very reasonable accommadation place for expensive city like London.

It is well communicated with the city center (22 mins by metro), clean rooms (not "pretty looking" but clean) and it has everything a backpacker needs (including electricity adaptors for 3£, kitchen with oven, they have a service that keeps your belongings in a room and you can ask for them 24/7, nice and friendly staff).

Not very luxurious (expectable from a hostel), shared bathrooms and kitchen with the rest of the flat. The bathrooms and kitchen weren't very clean, and the water in the shower smelt werid.