I had the pleasure of staying at this luxury serviced apartment just off Portobello Road in Notting Hill, managed by Urban Chic, and it was truly exceptional. The location couldn't have been better, with easy access to the vibrant Portobello Market and all the neighbourhood has to offer. The apartment itself was incredibly spacious, providing a comfortable and stylish retreat. What truly set this experience apart was the fantastic service provided by Urban Chic. Their attention to detail and commitment to making my stay enjoyable was unparalleled. I highly recommend this property for a memorable and luxurious stay in Notting Hill.

Great location in a nice neighborhood and close to public transportation. Very spacious apartment, Almost everything was either new or in a really good condition.

Guest service is available only up to 18:00, after that its only for an emergency. We got to the place late from the airport and found out there was no baby crib and chair like we ordered. Luckily they brought it the day after. The dishwasher wasn’t working but we didn’t want someone to come in and fix it while we were out.

Location - very bear Portobello Road. Loads of cafes and shops around. Decent distance from the nearest tube station but not ideal for people who are not used to walking. Also, there was a playground just across the apartment which was very ideal for families with kids. We had an apartment located on the 5th floor and watching the sunset from the property was a nice addition to the stay. Cleanliness - very well maintained apartment and very clean. Space and facilities - It was spacious and kitchen was complete with basic tools needed for cooking. Although, would've been helpful if there were condiments available in the pantry for basoc cooking. Plenty of towels for use and bathroom was very spacious. There was also an en suite in one of the bigger rooms. Beds and pillows were comfy and the bedrooms were roomy as well. Cots are available upon request.

Key collection on weekends. No one was available to meet us at the door of the apartment itself but we had to collect the key from a hotel near Paddington Station. It's a good thing we were coming from that station. Although, still not ideal for us because we had 2 very small kids and visitors who were not used to walking. So this scenario was a bit difficult for us and took a lot of precious holiday time away from us. Would have rated this 10/10 if not because of this issue.

Smart, modern well located apartment. There were fans in the unit which was good as the windows could not be left open overnight and be private.

Some maintenance issues were identified on arrival but the host responded promptly. There could be better instructions on how the lighting, cooling etc are operated.

I like that the accommodation was clean, tidy and had everything we needed. Location was good - not too far from the tube station. Lots of cafes and restaurants around. Contact person was helpful and very prompt in replying.

The kitchen tap was leaking whenever you use it, there would be a puddle of water forming on the work top, so had to clean that up with a towel. The check in process could have been better. We were told to inform them about 30 mins before arrival, which we did. My friend waited outside the apartment building for them about 30 mins to check her in as the man was in the apartment which she was unaware of. I think there must be some form of miscommunication as she was unaware that she had to enter the building for the check in.

Location is excellent and the staff are very helpful and accommodating We actually extended our stay as we liked it a lot

The location of the property was great and very close to cafes and restaurants. There is a bakery downstairs Leila that serves really good pastries.

Key return- there was no postbox so we were left looking around for it .

the location was lovely in a quiet area opposite a lovely gated park for kids . Portobello road is just across the street. close to Holland park and a very nice area of London.

I have booked a different apartment as the one given to me was completely different than the photos I have booked and very much looked smaller. I prefer if there is cleaning services

The apartment was very clean and had everything that we needed during our stay. It was in a quiet area and close to Portobello Road that was very interesting. We loved sitting on the balcony with a cup of tea and watching the dogs playing in the dog park - made me feel less sad leaving my dog.

It would be helpful if there was instructions on how to use the appliances.

newly refurbished flat, quiet area community and comfortable. there was a good amount of cleaning items left and extra towels and all was working very well

the pick up for the keys was way too far which i personally believe not logic