Great price for central London Modern and clean Good size room, considering it was a single Good range of facilities Great location for Paddington Station and Lancaster Gate

I needed to climb up 4 flights of stairs with my heavy case and no assistance offered by staff. In process of renovating so upper floors not so good in communal areas. Lack of towels - single one offered very small.

I had an ensuite single room which was perfect for a short stay as it was fairly quiet and a great location with easy access to Paddington and all the surrounding shops and restaurants.

It's an older building, so to access my single room, I had to climb four flights of stairs! The room is a little dated with wear and tear showing on both the wall and carpet, plus the water pressure took a while to kick in and was low. In addition, just to note, there is a £100 deposit for damage, but I have found this has become the standard in a number of hotels.

The room was ideal, very small though. If I had a larger suitcase, it would be difficult to move around. Enough hangers, the charging station worked. The bathroom was clean, and two towels were provided. For my next trip to London, I would absolutely stay here again!

The confirmation did not contain information that I would have to pay a returnable fee of 100 GBP for the room. The money is still blocked on my account three days later :(

Location was incredibly handy and the room was comfortable and quite clean. Incredibly good value for money. They did ask for an extra £100 in case of any damages to the room, but the entire £100 was returned after the stay so there was no hassle there. Would highly recommend this hotel.

The location was ideal! Right beside Hyde park away from the busy touristic areas but close enough to the Main attractions in London and 5 min walk from Paddington station.

The room had no mirror so we couldn’t see how our outfits looked. But the bathrooms had a mirror.

Amazing location. So close to Paddington station and really near to Hyde park/ Kensington palace . Good shops and restaurants nearby . Luggage storage free before 1pm. Very clean.

No lift so need to carry luggage up the stairs. Room and bathroom was quite crammed but functional.

I liked my room and the staff were really lovely

It was really noisy at night time outside my room in the hallway. That had more to do with the other people staying there than the staff.

I liked it everything just the thing that I don’t like is I need to let my key on reception… Its a little bit annoying, it feels like you don’t have the confidence on the guest.

Hotel was in a fab location just a 5 min walk from Paddington station. Very clean and the bed was extremely comfy . The staff was very welcoming and helpful.

Nothing at all

Convenient to tube, Spotlessly clean, Friendly and helpful staff Reception managed 24hrs.

Not being able to control room temperature.