The room was nice and comfy. It was clean but it could be cleaner, I'm personaly satisfied with overall experience. The staff was really kind and ready to help. The underground train stations are near so a great location, you can be in central london in like 20mins.

the room service only emptied the trash and tidied up a little bit but didn't make the bed. I'm used that the bed is made by room service staff in other hotels that I visited. And one thing that could be a problem to someone is that the toilet wasn't flushed when we got our room so there was urine visible, everything else was tidied and cleaned so I didn't request a new room but just to point it out.

Very good location,close to tube and train to access central London. Was as described in the listing. It is situated on the upper Richmond road close to Putney high street. We went realising that there would be noise from the road as this is an urban area,but we did not find it intrusive and slept well. Great welcome from reception person who was very helpful

The stairs to room are steep and narrow,they do however offer a lift as well so not a major issue.

Good price, boutique hotel, staff is great, decent size room, location is prime close to the train station 20 min away from waterloo, clean room, aircon, iron, tv (just sat channels), didnt try nor see any food or coffee, overall price for accommodation you get more than what you pay, specially in London

Small pillows, no soap or shower gel on the bathroom, I requested one to be delivered, they brought me shampoo only, no hairdresser on the bathroom .

Well cleaned, organized, good view, spacious rooms, spacious bathroom, good Wi-Fi, good and quiet location. The soap used by the hotel is very fragrant, I really liked it!

There was no microwave, the mini fridge didn't keep the food cold, the balcony door wasn't open to enjoy the view and there was no key in the room to open it, there were only 2 pillows in the room, if you put 4 pillows the experience would be better.

Lovely stay, excellent location

We stayed here for one nights in April. A really lovely hotel in a great location in Putney Close by to all the shops, restaurants and bars. Close to station and any amenities you might need. The rooms were lovely, very spacious with plenty of room and very clean. Breakfast was super with lots of choice, staff very attentive and friendly across our stay. Would definitely stay again.

The bed was amazing so comfortable, shower was great huge bathroom and space all round .. the balcony was a good choice. We would definitely stay again

The tv was basic it said it was a smart tv no Netflix. The room was ridiculous cold .. no heating! Only two teas given .. there was a dirty towel on the balcony. The sensor light was a joke there’s no need for one .

Wonderful staff,very friendly and helpful and any request was dealt with immediately.

Breakfast was nice,a microwave would have been useful to heat milk,croissants, etc. Bedroom nets and curtains need attention

Hospitality was exceptional The hospitality was exceptional, and I was truly impressed by the support of the staff. The room was clean and comfortable, and all amenities were provided as expected. The location was convenient, with easy access to nearby attractions. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

The room was large and adequate. The bed was also a large double and comfortable.

There was a little confusion over the rooms booked, but this was quickly resolved by the staff. They wer e very good and everything got sorted.

Very nice room, balcony didn't open but was refunded for that and I'm sure will be fixed

Nothing really. Good value for money