We loved the location at the heart of London in between Soho and Covent Garden. The perfect place to explore London from. Apartment comfortable, well equiped, cozy and clean. Close to many good restaurants, theaters and of course covent garden market. Regocnized that it could be perceived as noisy by some, but nothing that we would not expect from staying at this part in London. We loved being in the buzz. No luggage storage and late checkout extensive. But easily solved it by putting our luggage in storage closeby via LuggageHero at Leicester Square. So no problem for us. The bed was of good quality just a bit to hard for one of us. Would have preferred a topper on the matras. But overall had an amazing stay!!

Mostly received automated messages. Communication with the host on ad hoc/special requests/questions can be significantly improved. Limited to no responses to questions via messenger in booking.com app an/or email. However, when I called the phone number they were responsive, helpful and friendly. Hence, my recommendation don't email or message but call.

This place was excellent value for money being in a central location. We felt very safe and it was clean, warm, and quiet. Excellent communication from the company.

There was no cutlery that I could find but it didn't matter to us. The stairs to our apartment (at the top of the property) were difficult for my husband.

We rented the apartment for two people and it was ideal. We had a room with a double bed, but the sofa in the living room was also good for sleeping. The flat is in a perfect spot for reaching all the main tourist sites. The nearing streets are full of shops and restaurants, open until late. It is very well aquiped. In the kitchen there was a dishwasher, a washing machine, a fridge, an oven, a microwave, a kettle. I had some trouble getting into the building, but it was my fault and the lady who answered to my call at the helpdesk was really nice and helpfull. Then everything went smoothly. If I ever go to London I would book it again.

There where cuttleries, I just couldn't find knives , forkes and spoons.

The location is amazing and there are two bathrooms which is really good. Internet, TV, dishwasher and cutlery and all that stuff.

There was only one big duvet in each bed - instead of two smaller ones which would have been more convenient. Also there is only cleaning every 8 days and only one set of towels and a very limited amount of toiletpaper for that time. And if you want mord you need to order it beforehand and pay extra. I would say that’s really stretching it. Otherwise we were very pleased.

The location was excellent as were the facilities

Everything was great .

Location was amazing. Two minute walk to Long Acre and Leicester Square tube. That's all I can say and am now simply filling up the box so I can finish this comment fully and move on to the next one which is about what we didn't like.....

If you have cases to carry - forget it. This apartment was on the 5th floor with no lift and I had to do multiple trips to get the luggage from ground level to the apartment (and back again on departure). Would not advise booking this if you have anything more than a carry-on (10kg) overnight bag to get from the street to the premises.

Great location. Very spacious and clean

No a/c

absolutely amazing facilities. Modern and spotless! almost didn’t want to go out into London!! fantastic location, close to an underground.

that I don’t own it!!

The amount of space and the location

Beds not the most comfortable

good location in relation to metro and bus

The temperature setting for the appartment with 23 Celsius was far to high. It is far more econmic and pleasant to occationally increase the room temperature form 18 dergree upwards than to four times dayly reduce the temperature from 23 dregees down. We tried to figure ou the temperature setting but did not manage.