Friendly and helpful staff in premises that were very comfortable and spotlessly clean.

nothing

room was a good size. location is good

I think they should explain the breakfast pre order sheet when you check in. we were eating at 1 then going to the New Year’s Day bash the hotel has, so we brought our bags in mid meal once we could access our room , so didn’t see the form. I saw it when we were going to bed but thought it was for room service. we felt as if we got slightly scolded at breakfast when they realised we hadn’t filled it in. On another note, the window ledge begins the sink in the bathroom was very dirty and obviously doesn’t get cleaned.

Perfect location, a 10min walk into North Berwick. Ample parking spaces. Well stocked bar and very friendly staff. Quick and easy check in and check out. Staff very helpful with information about the surrounding area. We did not have an evening meal in the hotel so cannot comment.

Breakfast was a bit of a let down. The fresh fruit salad consisted of only water melon and unfortunately our bacon and eggs were a bit on the well done side.

Lovely hotel, spacious rooms, very clean, helpful friendly staff, lovely breakfast. Nice touches include sitting the group of us together for breakfast despite desperate bookings, left water sweets and breakfast bars out in reception for customers to bring up to the room. Delicious cocktails! Dog friendly.

Was waiting quite a while for breakfast to come out the first morning. Was timely second morning, Otherwise simply perfect!

The customer service was exceptional! Smey facilitated and assisted us in being able to complete our COVID test in order to return to the US. We inquired upon registration if we could use their computer and the staff said absolutely. However, it did not have a camera or microphone which was required. So, Smey volunteered to have her husband bring her laptop for us to use which went above and beyond our expectataions. However, I had an iPad and she assisted us in getting set up to complete our online test and get the results. The customer service and the people are what makes you want to go back to an establishment. The dinner and breakfast were delicious and the proximity to the water was ideal. Would highly recommend this hotel.

Nothing could have been better.

The staff were exceptionally skilled friendly and helpful. The food was very good, though the menu was more limited than might be expected. Location was first class and parking and wifi connection were both free and trouble free. There were little extras such as free bottled water which enhanced the overall experience.

Furnishings were a little worn. Prices for food and wine tended towards the high side

The beds were super comfortable and staff were really friendly and helpful. The breakfast was really delicious and varied. There were too many items you could choose and I would recommend going for the muesli and porridge options more than the cooked breakfast if you get full too soon!

The room under the attic with the low ceiling caused us bump our heads a few times but no injuries! :)

The hotel was beautiful and in a lovely location. The staff were very helpful, and we and our 2 dogs felt very welcome. The staff went out of their way to cater to the dogs, with water and food at breakfast. We would definitely return to this lovely hotel.

We were very impressed by our welcome. All the staff were very attentive and courteous. The hotel has a very lively atmosphere and it was good to see the restaurant so busy. Our evening meal was excellent and exceeded our expectations. We would certainly book this hotel again on our next visit to North Berwick.

staff were outstanding, recognised me and my partner when we arrived back from dinner and invited us in to the bar for a drink on them to celebrate our anniversary. brilliant service and made to feel really welcome.

should consider a overnight stay with dinner and bed & breakfast, didn’t really know there was a restaurant until we arrived.