The location is great, five minutes walk to the city, public transport, especially buses it is right in front of the hotel. Lovely furniture and friendly staff that are willing and ready to help out.

Though the hotel is newly refurbished, I think housekeeping manager if there's one, should check the cleanliness of the rooms as there were too dusty, e.g. the table where they put teas and coffees( very dusty and I had to wipe the top and the kettle). Lots of hair on the floor in the toilet and the room. I booked for a week but room service just changed the bed without vacuuming, I had to ask them to vacuum the room as there were also cobwebs between the bed and small table near the headboard. This is just a constructive criticism and I think the cleaning can be improved, otherwise hotel furniture's top notch.

Very happy with our room and en-suite. Pleasant staff. Good breakfast.

The spa facilities were only removed from booking.com platform after we asked where they were. On the roadside and in our room the hotel restaurant was advertising a fixed price menu. When we asked to see it the waiting staff were totally mystified! Lots of disappearing for ages to check. When I gave them the flyer which had been in our room they eventually crossed out a few items from the main menu for us to choose from but they then tried to charge the full prices anyway. Although there were several waiting staff, service for all tables was very slow and chaotic. At breakfast there didn’t seem to be enough staff! I will however say that we enjoyed the food.

Room and beds very comfortable. Very convenient location. We appreciated being able to park our cars and leave them during the day.

Not so much that we didn’t like but just a few areas that we would like to mention. We had some problems with our keys, one didn’t work at all and the other stopped working on the second day. Reception resolved. The bathroom smelt of drains which was unpleasant (room 208). At breakfast on the second morning, we arrived at 9.20 but the buffet was sparse. No eggs, no tomatoes, no baked beans, no pastries, no fruit salad. We managed to find enough to eat so didn’t go hungry and we didn’t want to make a fuss.

Large clean room, good breakfast, great staff. Easy walk to the city centre, bit further to the cathedral but still doable. Nice Waitrose nearby. Certainly no issue with car parking at the hotel when we went.

Restaurant was virtually empty, no atmosphere and unfortunately it was too cold outside to venture out to eat. I suppose that's one of the problems of going out of season. Food was I suppose okay for the cost but the wine was overpriced in my opinion. Heating in the room was a bit strange, a big noisy box (? heat pump) under the window which you couldn't use with the curtains closed plus a separate oil filled radiator. Of course if you went out they automatically switched off so room was freezing on return. Not a problem for 95% of the year I appreciate.

The staff specifically Katelyn was so polite and very helpful and understand. The hotel was lovely and clean and spotless. A very comfortable few nights spent here.

The hotel restaurant They are still advertising on the grounds outside the entrance and online the old menu. We got there for my birthday the menu had changed only one starter, one main for a vegetarian no vegan or plant based dishes and the food was bland and felt very rushed and was not worth the money so very disappointed. The breakfast scrambled egg had no flavour and this chief needs to improve the menu and taste his own food as it’s very disappointing and put more vegan and plant based foods on the menu and bring back the old menu. It was a massive let down for the hotel which was such a disappointment !!!!

The Milford Hall is lovely mix of old & modern offering spacious and light accommodation. The restaurant and bar area have a lovely feel to them and the drinks are reasonably priced. It is also a very short stroll into town where you will find a vast array of shops, cafes, restaurants & bars! We did have an issue with lack of availability of food in the restaurant, however the head of house was very apologetic and did her upmost to resolve and compensate for this. So even though the evening wasn’t maybe exactly what we had expected we had a great time spending around 4hrs both in the restaurant and the bar area.

Wonderfully refurbished character hotel in a great location...and with parking! The hotel interior has been beautifully designed and newly renovated with quality decor and fittings throughout. Our twin room was spacious and stylishly decorated. The bar, lounge and restaurant areas were very well done and provided different, elegant, linked spaces to relax. The staff were friendly and professional. We had particularly great service from Viktoria in the bar and restaurant. We were on a great value half board deal and had a fantastic dinner in the lovely dining room setting, the confit duck and shin of beef were both very good and followed by an outstanding pannacotta. Breakfast the next day was very good too, the full English from the A la carte choices was well cooked, and there were cereals, pastries, yoghurt, fruit etc on offer as well. It is a convenient, easy (less than 10min) walk into Market Place and the central shopping area and a couple minutes further to the Cathedral. Would definitely return and stay again.

It was annoying to have to pay £9 for the guest car parking on site but I have recently experienced this elsewhere, seems to be becoming the new norm sadly. I found the bed too soft for me, I am fussy about that. Otherwise, everything was excellent.

A very nice medium sized independent hotel well placed for exploring Salisbury.. The staff were friendly, helpful and efficient. My room was large and very comfortable and equipped with a smart tv. The public areas are modern in style with the well stocked bar being very attractive. The restaurant is quite plain in style and has a varied and modern menu. The quality of food and service was very good. Would certainly return and recomend

I have to be very picky to find something i didn't like, but..Charging for the carpark at £9 a day was a bit much Oh and only scrambled offered in the egg section of the breakfast menu (otherwise breakie was lovely)

Rooms and hotel were very clean and have been tastefully decorated. Location was excellent for us. We only stayed one night so didn’t get to truly experience the hotel and its facilities.

Paying for parking on site - was shocked with this!!!! One of the bed side tables was the luggage stand? No bottled water in the room or information sheet that there was an option for room service etc. No menus on table for breakfast, we thought it was buffet only and then overheard a guest request them as we were leaving. Buffet although good wasn’t kept topped up.. had to wait quite awhile for this to happen despite it not being very busy. The room were the buffet is was extremely warm, lots of us staying expressed this and had to change tables.

Very pleasant stay, room very good, recently renovated, helpful staff. had breakfast and dinner at the hotel, all good. Parking at £7.00, not too bad. Restaurant and bar area all recently refurbished and looks great. Staff very friendly and helpful.

Minor things, it was a quiet Tuesday night so no atmosphere in restaurant (one other diner) and no one in the bar area. For breakfast I ordered Avocado/poached Egg on sourdough. The avocado did not look freshly mashed and was gooey and too much Dill was used. A bit disappointing but otherwise breakfast very good.