Our surprise lunch for a family member, staff very helpful. Dietry needs catered for. Would have liked to have had a better dairy free butter. However i do appreciate food places are always looking to be updated on the subject. I am always happy to work with the chef to compromise with the menu. My family and i enjoyed our lunch dinner and breakfast. Made even more special by our waitress whose name we cannot remember. ( she wore pigtails). So helpful to our needs .

Beautiful room, very comfortable, very clean in all areas, staff were pleasent and welcoming... in particular a young lady by the name of Lauren (forgive me if the spelling is incorrect) breakfast was served at the table it was delicious and inclusive of the price. Excellent value for your money. My friend and i will be returning with a larger group next time

N/A as no dislikes

This is my 2nd time staying at this hotel which well placed for when I visit the area for work reasons. Service is good, room is clean, breakfast good and good parking. It's quiet and good place to stay.

What is a bit of a let down for me is that after I finish work for the day, I like to come back and relax but then have to go back out to look for a place to eat as your own restaurant isn't open for dinner in the evenings. When I am next back working in that area I will possibly look for somewhere else.

Lovely place to stay. Very clean and comfortable room relaxed and quiet. Breakfast very good. Plenty of parking.Staff welcoming, friendly and polite. Ideal for when I am working of that way.

Shame the restaurant is open for evening dinner and would have like the hot water to be a little hotter.

Staff couldn’t be more friendly. Evening meal very tasty.

Big stain on carpet outside room 5 door., had discoloured carpet (gave impression of vomit stain due to colour!)Very off putting! Breakfast produce seemed supermarket standard.

everything, it was spotlessly clean, a good location, great breakfast, friendly staff.

the radiators weren’t on, we had a heater in our room which kept us snug, but the bathroom was chilly, it had a heated towel rail but again was not on, we did ask at reception, they said the thermostat was being turned on but it didn’t make it to our room, but this did not ruin our stay would definitely book this hotel again.

Room was well equipped including a fan which was very much appreciated! Staff very friendly and eager to help. Lovely garden to sit in with a drink from the bar

Shame the restaurant wasn't open for an evening meal but the lady on reception got us booked into the golf course restaurant next door so we could just walk next door

I was at the property for 15 nanoseconds; it was a very short stay. At check-in and breakfast, the staff were all genuinely warm and friendly. The grounds are very pretty and the location was perfect for visiting friends in Tenterden.

I called the hotel ahead of time to ask a question and no one answered the phone.

Stunning location. Absolutely lovely and friendly staff. The room we had (Room 3) was spacious and clean.

Small thing - Water pressure of the shower wasn't great.

Lovely large room. Clean and comfortable. Helpful and friendly staff. Good breakfast.

Only complaint was the fried eggs at breakfast were undercooked. Not a problem. Next time will ask for easy over.