The Hand Hotel

The staff was very friendly and there were some very nice common rooms where you could sit and visit or have a drink or have some dinner. We liked the historical nature of the pub hotel. The other thing we really enjoyed was taking a bus to Llangollen and renting some e bikes. We rode them back to Chirk along the canal paths and then rode them back to Llangollen the next day. The Hand had a room where we stored the bikes overnight. We also enjoyed that there are several little restaurants and a butcher shop very close by, where we could buy some nice things.

The room was rather small, but we booked there for the historic flavor, so we really can't complain.

I was pleasantly surprised, some of the reviews did make me question booking. it’s a really good location, the staff were really friendly and helpful. it is an old building, it’s like a maze bit it’s lovely! Dog friendly which was good for us, you can’t go in the main restaurant for breakfast with the dog bit they seated us on the cafe area and we were the only ones there which was good for us! the room was lovely, family room with a double and two singles, nicely decorated and modern bathroom.

the shower took a while to get get to a good temperature, bit it’s only a case of waiting for a few minutes, nothing major.

Staff were very helpful, lovely breakfast and had our own table which was nice, despite being by the road it was very quiet, only just over an hour from Liverpool which was perfect for Eurovision, nice to see a bar in the hotel too. Given it's age it's in great shape. Shop across the road incase you need anything. Extra key was given to let ourselves in incase we were late back which was nice.

Wasn't made aware there was an area for pool and darts which would have been nice to do in the evening. No lifts for disabled people (putting that down to restrictions on what can be done on a protected building). Carpet didn't look or feel the best but used slippers. Phone charged fine but i think i heard some noise from the socket.

Helpful staff - let me move room to a darker room with thicker curtains to reduce the early morning light (stay was mid-June). Spacious, clean and tidy room, comfortable (huge) bed, good shower. Free, on-site parking.

Breakfast only available after 8 - too late for those of us working.. No alternative offered (Spar shop just up .the road though). Rsdiator and window had broken parts - some basic repairs needed - no significamt impact on my stay though.

The most important takeaway from my stay is that Paul the owner rescued me from spending the night outdoors in Welsh Frankton 8 miles away with my puncture ridden bike. When he showed up in his truck outside St Andrew’s Church as darkness was falling the worst moment of my 11 day cycling tour of North Wales turned into sunshine. Not only did he save the end of my Montgomery Canal towpath day but he had my bikes puncture fixed at his tire shop in Chirk next morning so I could enjoy my final day of cycling on the Llangollen Canal towpath. They even stowed my heaviest pack so I could quickly cycle by the hotel on my final travel morning with my lighter pack and pickup the heavy pack for the last mile and catching the train to Chester.

How can I say something bad when they rescued the end of my vacation! OK there was a horribly drunk guest but he caused more problems for the hotel than me and he got drunk elsewhere. I even have a good story to tell out of my encounter!

The room was stunning, when walking along the corridor I will admit I was fearing the worst as it is very dated and a bit shabby though the bedroom was beautiful and very modern. Staff were very friendly and the cooked breakfast was one of the best I have had.

It is not that I didnt like it, in fact I think it added to the wow factor when I entred the bedroom, touch up the corridors to be more aligned with the standard of the bedrooms. My shower was very weak, at £100 a night I was expecting a decent shower not being dribbled on when trying to shower.

The elderly nature of the building made access less easy than anticipated, however the staff were extremely helpful,and we really appreciated it!

Perhaps a mention on the website that no lift is available, floors uneven,& no flat access to shower,could be useful! If it is there I apologise for missing it! A few weeks earlier &my husband would have been unable to cope. Thankfully he was on the road to recovery & enjoyed the stay too😊

location was ideal for a wedding that we were going to - just a 10 minute drive away. spacious room. great breakfast! nice biscuits in the hotel room. clean and tidy. polite staff. there was a fan supplied in the room which was good for the hot weather

shower was a little time consuming to get to the right temperature. double mattress a little uncomfortable- could feel the springs. noise from the traffic outside due to the hotel being on a main road and needed the window open due to hot weather

Great quiet location. Looked like it had been recently updated inside which was nice. Bar downstairs is lovely and chilled and drinks not overpriced. Nice touches of shower gel and soap in the bathroom and tea/coffee making facilities. It was lovely of the staff knock on the second day to ask if we needed anything rather than just entering our room while we were out. We were also given a key to the front door of the pub incase we came back late on an evening which we didnt use but gave us an option. Would definately stay again for the price!

Nothing major but bathroom could have done with being updated to match the standards of the rest of the property. Also, more of a choice of pillows would have been amazing. Like I said, nothing major

From the moment we arrived to when we left every member of the team went above and beyond. Even when they were interacting between themselves they were happy and friendly. What a wonderful team. The room was beautifully decorated and exceptionally clean. We spoke to the housekeeper, just in passing, and she was so friendly. She clearly has very high standards. The food in the restaurant is delicious. We ate there both nights of our stay. There are several lounges you can sit and enjoy a drink. All different and stylish.

We cannot think of anything.