Convenient location, friendly staff, cleanliness, good breakfast options, bed and pillows were comfortable. Shower was nice and hot with good pressure.

I did not like at all that the temperature in the room could go no lower than 68. That is much too hot for most people. Also, our room view was terrible. I do understand that it was a busy weekend, but we paid almost $1000 for two nights to have a view of the interstate and a roof. Lastly, the parking situation left a lot to be desired. I was basically told that I was on my own and that there was no valet parking or assistance with our luggage or anything like that. For the price we paid that’s unacceptable.

The location was perfect to restaurants and the BJCC..

If your not a Marriott member you'll pay 10 bucks for internet. Parking is 29 bucks and breakfast is an extra cost. I'd say charge a little more and offer these for free. Although I'm a Marriott member so internet was free but for others it's should just be added to the cost of the room. The hotel had a cross walk to the BJCC bit it isn't available apparently to be used.

It has recently under gone a renovation so the property was clean and fresh. The staff was very attentive as well.

The process for purchasing the breakfast buffet was confusing and not communicated very well. You walk in to the lobby and the first thing you see is where the plates and utensils are. Once you start filling your plate then you are told to eat breakfast you must first go all the way down to the coffee shop to purchase it. This old be solved with better signage or allowing for purchases at your table. There was also no option for decaf coffee at breakfast. The food was good but a little pricey at 18.00 per person.

Location and comfort

The coffee employee during the afternoon was extremely rude. Ignored me and kept talking to someone else and cussing the whole time. Made me feel like I was bothering her and only got bottle of coke not even a coffee.

Location is ideal, especially if you’re staying for an event at the BJCC. Front desk, housekeeping, and hospitality staff were all great and extremely helpful despite the large number of people staying for multiple events. Some of the best restaurants in Birmingham are less than 5 minutes of walking away.

While stylish and cozy, some of the choices made for the newly renovated rooms are questionable. The new refrigerators are warm when you get there and don’t get reasonable cold until after your first night. The mini-fridge is also in an enclosed cabinet so they perform even worse unless you leave the cabinet door open and in the way for the heat to vent out. No microwave in the room is disappointing. The “hidden drain” shower quickly clogs from hair and the cover is not at all easy to remove to clean it.

Everyone was super friendly and helpful, we were congratulated by all the staff that found out we were on our honeymoon, they answered all our questions with patience. The dining experience in the hotel was 10/10, absolutely wonderful! We thoroughly enjoyed our stay.

Difficult at first to find valet, the pool was closed :(

The bed was comfortable. Bottle water was in the room for us. The room was clean.

No ironing board, iron, refrigerator or microwave was in the room. We were disturbed by the noise coming from the construction crew at about 6:20 am.

It was very close to the BJCC, the hotel staff was very nice!!! Valet , the bar staff were excellent also!

I really didn’t have anything major i didn’t like besides waiting on my car when i checked out because valet was so backed up

The location was close to every place we were going! Very beautiful & clean throughout the building.The staff was extremely friendly & helpful

We had to walk all the way to the dining area to use the microwave

The bed was amazingly comfortable. The room was spacious and clean. We liked that we could take an elevated, covered walkway to the Legacy Arena. Also the Uptown area with several restaurants was in easy walking distance.

It ws a little odd that there was only one open entrance, but I guess it's for security.