The breakfast was excellent! The French toast was to die for; the omelets (which were made to order) were perfect every time; the bacon was cooked just the way we liked it..(not too hard but not chewy); the grilled shrimp were marinated with just the right amount of seasoning; the fresh fruit was tantalizing to the pallet; and the variety of syrups led to a taste testing adventure! But we would be remiss not to mention the wonderful staff! We received nothing but the warmest welcome from the time we walked in the doors until the time our adventure ended! From the warm helpful faces at the "check In" desk to the dynamic staff of the BROCKS'S Restaurant! They were unified in making us to feel so special! Our Honorable mentions are the very personable managers "Tracy and Montez", the attentive and expeditious servers "Carla and Adit" and that fantastic Hostess named "Trina"! This great staff truly made our Honeymoon Special and Memorable.... so much so, we're planning to come back next year for our 1st year Anniversary! #We Love Renaissance Birmingham Ross Ridge

What we didn't like was..... "Our stay was just too brief to fully enjoy all that the resort had to offer"!!! But if we had to make a suggestion it would be a way to tweak the method of unloading and loading luggage, without so much congestion.

Breakfast was fantastic. The chef who made the omelets was super friendly, hard working, attentive and gracious. The waitresses went the extra mile. Really attentive to requests and anticipating needs. The food was so great lots of choices. The club restaurant had the best chicken quesadilla I ever ate!!! The bartenders by the pool were also friendly, funny and charming. We loved them!! It was creative and fun the activities you offered the kids. Good going.

The indoor pool wasn't open.

All of the staff went above and beyond to make sure we were satisfied with our stay. The Bartender and waiting staff also recognized we were celebrating something special and gave us our dessert free. We enjoyed every moment of it.

Maybe, having microwaves in the rooms. That's about all I can think of.

My fiancee and I loved everything about the resort. The peaceful atmosphere was great and the surroundings were so nice. We had everything that we needed right there in the resort, food, drinks, etc. I highly recommend this place to anyone that wants to relax and unwind in a beautiful place.

The only thing that we didn't like was the view from our balcony but, it wasn't a deal breaker. Our overall experience there was amazing.

Breakfast was good, and we really enjoyed the pool

Overcharged for the facilities they provide e.g breakfast $ 25 for person even for children the same price Room as well overpriced

The bar dinner and breakfast were all a great value staff was friendly and attentive. The valet attendant went above and beyond.

My waiter should not have assumed I did not want any change when I paid my bill. My bill was $30 and I gave him $40. He never returned

super clean, so pretty and lush

there was not a coffee maker in our room. I had to go all the way down to the ground floor to the cafe to have coffee.

I really liked the restaurants the resort provided along with the lay out of the fire pits/sitting area. The staff was also very pleasant.

There’s nothing I could say I didn’t like about the property. My only “complaint” would be that we reserved a King Suite with a view and got a room with 2 queens and a view of the parking lot. The clerk was nice about it and explained it has something to do with reserving my room through Booking.

The whole Resort was breath taking. Looks like a Bavarian Castle. The services and food were outstanding. Our balcony view was over the pool and Mill stream. The Mill stream sounds were very relaxing while sitting out there. I highly recommend Ross Bridge, We plan on coming back on future trips.

Not much at all really. Just they need another Restaurant or more room for the existing restaurant.

Excellent facility, excellent itinerary for events, extremely friendly staff

Struggled getting the room cool as I like but it was ok. Restaurant staff was a little inattentive but I just got up and tracked them down