This is clearly a gorgeous hotel - design is really stunning. Staff are very friendly. Breakfast service in restaurant was great.

Over-priced compared to other similar standard hotels in New Orleans, Memphis and Nashville. Not all staff that knowledgable (one didn't know directions to Legacy Museum) Roof-top bar for over 21's only so we couldn't enjoy that as a family (not advised in advance).

Beautiful hotel property and close to the fabulous Central for diner. The rooms were super well appointed with small details considered and the bed were extremely comfortable. The person at the front desk when I checked in was most helpful and friendly.

Breakfast should be included in the room rate - just my opinion Also, I left behind some clothes in the closet of the room. It's been a week now that I have been working to get them shipped back to me with no luck. I'm really disappointed about that and am still hopeful there will be some resolution. I've had conversation with housekeeping and the manager but no action to resolve the problem. I realize I am at fault but I called less than an hour after check out trying to be proactive but so far not a good ending.

Beautiful rooms and public spaces. Beverly at front desk is superb! Great breakfasts at Kinsmith each morning with great playlist. Rooftop bar is beautiful setting but night we were there service was very problematic. Seemed like enough waitstaff but drinks had to come up from downstairs. Figure this is a staffing and maybe training glitch they can work out. Service in downstairs restaurant was impeccable. We were able to get laundry done with same day service (thank you, Beverly). Hotel location is great -short walk to Legacy Museum and across the street from Central Restaurant (excellent dinner choice). Just a beautiful property snd experience.

The hotel is in a great place, next to many Civil Rights sights, restaurants and the River area. It's also a beautiful hotel, and the rooftop bar and restaurant is really nice. If you're interested in the city's history, this is the perfect area.

I wish I could park my own car and retrieve it, but of course, that is pretty impossible in a downtown area. The valet parking was just fine, with hardly any wait at all. And they can bring it around early if you have an early flight.

The lighted cabinets and their layout. The rooms are very nicely designed and updated. It’s great they offered a makeup mirror, even though we couldn’t find the cord to it. It was very clean!

I prefer hard floors over carpet and I love a tub bath although the shower was nice! There was no charger cord for the makeup mirror, or at least, we couldn’t find one. We set the AC on 64 degrees because we like sleeping when it’s colder, but it never got cool enough.

I liked the architecture and the Starbucks connected to the hotel. I thought the lobby was really neat and the fitness room was great. The bed was comfortable and nice roomy bathroom.

I thought the hallways smelled a little stale but not bad. The TV in the fitness center did not have a remote so we could not turn on TV and they could not find the remote.

Beautifully-designed combination of three buildings (hence the name) with a spacious seating area next to lobby. Nicely-appointed room. Friendly staff. Great location in center of downtown and easy walk to the must-see Legacy Museum or Hank Williams Museum.

The smaller size and character of the hotel were very appealing. We also enjoyed the open air rooftop restaurant and bat. Having a Starbucks adjacent to the lobby proved very convenient for early morning departures.

The new interior design work/the renovation is simply stunning. Sets the bar for everyone else in town. On site food glorious. All the details had been considered. Wow!!

Need some pillow options for folks who love soft down pillows.

The breakfast oatmeal was very good. The music in the hotel was heard in my room in the morning when I was sleeping. I didn’t prefer that.