This hotel was very clean and well maintained, our room was clean beds were comfortable. The swimming pool and hot tub were well maintained and clean, we enjoyed them. The breakfast was ok, not a lot of variety but what was provided was very good. The location was quiet and close to shopping and a few restaurants. Over all a good stay.

What we did not like was this hotel does not have an elevator. My wife has a physical disability and cannot go up stairs. We were originally assigned a room on the 2nd floor but when I explained our situation to the young man behind the desk he quickly gave us a room on the first floor. People need to be aware of this when booking, nowhere in the description does it mention this. Other than this it was a good enjoyable stay for us.

Very nice, newer hotel on Arizona Route 69, but back away from the road enough that road noise doesn’t make it to the rooms. Views of the nearby mountains in the Prescott National Forest are beautiful, especially when late Summer monsoon thunderstorms roll through. Nice indoor pool and hot tub, too.

Price on the Labor Day weekend jumped more than double, but a weekday Priceline/Booking.com reservation is a great price, and doesn’t get charged to your card until you check in.

The staff was outstanding. Everyone, and I mean everyone that worked there, the Night Desk Guy, the breakfast staff, housekeeping, and the laundry room staff, were personable, professional, helpful, and gave the impression of a great place to work.

The late checkout I requested was granted. I was given an extra hour. We checked in around 11 pm. I've experienced a late check out to be late as 3 pm. I can't imagine anybody wanting to rushed out of a $200 room.

The front desk staff were friendly and helpful at check-in and check-out. The lady that manages the breakfast area deserves a raise! She kept the area spotlessly clean. She was also friendly and welcoming and made sure that I had whatever I might need for breakfast-to-go. It was a pleasant surprise to enter a pre-cooled room. I was thankful to not encounter any stale air or weird smells. The room receives top marks for being clean and tidy. It was nice, for once, to not have to pull the bed covers all the way down to inspect what might be lurking that might make me decide to sleep in my clothes. I slept comfortably and soundly because the property was quiet by 9pm. I liked the modern touches in the room, had a boutique feel. Travelling solo can be a bit worrying. However, I felt safe at this property. The building, hallways, stair wells, and exterior (especially the parking lots) are brightly lit. Thank you for having me. See you soon!

Room was very spacious. Had a fridge, and microwave. Bed and pillows were super comfortable. The check in was super quick and easy, and all employees encountered were friendly and attentive. The lady working in the dining area during breakfast buffet was super friendly and helpful, and kept everything stocked and fresh. Will be back for sure

The indoor pool & jacuzzi were nice. The breakfast was terrific. It had a good selection of foods to fit most dietary needs. The staff were friendly, pleasant and helpful.

The strong scent in the room, but especially in the hall & lobby, was bothersome. My husband and I are very sensitive to smells so the odors were overwhelming at times. Same with the complementary toiletries. Too strong.

Loved it!!! Nice spot far from the city… the staff were courteous, beds comfy, breakfast looked yummy, but I’m not a morning person 😀, indoor pool was a little cold but the hot tub was amazing😀 will definitely be back!

“Kudos” to Debbie at the front desk! She is amazing and truly an asset to your company. The best personality ever! When it’s time to give out any bonuses or a raise, please make sure she gets one. Last but not least, Tiffany, was at the front desk when I checked out. She too, is an asset to the company! It’s always nice to see a pleasant smile bright and early in the morning. Great job ladies!

It was such a short stay, there was absolutely nothing that I didn’t like.

Really ducked off area. breakfast every morning clean hotel staff doesn’t bother you heated indoor pool

the only negative side was the people above us were loud late at night. sounded like they were walking really hard our tv in the room didn’t work

wonderful staff, good breakfast, great location to visit ERAU

no elevator to second floor, older building that needed some updating (hall carpet), had to ask for basic items in room (toilet paper), very strong smelling cleaner used.