The staff was fantastic! The desk clerk upon check-in was so helpful. The breakfast lady worked really hard to please everyone although she was swamped!

Generally, the place was very satisfactory. I loved the interior layout of the room. It was nice to see a recycle trash can. However, there were a few glitches. The bathroom sink was completed plugged up. I know I could have called for service regarding the sink but we didn't want to be disturbed. It took about 5 minutes for it to drain so we just put up with it and reported it when leaving. The TV at the foot of the bed had a cable box connected that had bright lights flickering on the wall all night. These aren't huge things, so, it was still a nice stay!

Breakfast had a wide range of selections from make your own waffles, to cooked oatmeal, cold cereals, fresh fruit, toast bread, bagels, muffins, toppings, scrambled eggs, sausage, chocolate/regular milk & coffee/tea/cocoa. Facility very pet friendly as we requested no maid service & they complied. Great area to walk around or just relax by the pool. Nearby restaurants. Quiet location yet near all major roadways. Highly recommend!

Breakfast could have been served til 9:30 vs. 9 a.m. weekdays & til 10 a.m. on weekends versus ending at 9:30 since people don't want to get up too early when on vacation!

The breakfast was typical hotel food. Just ok nice variety though.

We stayed sat, sun mon and checked out Tuesday not once did they clean our room. Had to go to the desk for clean towels….🥲

location was great, central to everything we needed and access to lots of trails and things to do. Staff was friendly, breakfast was timely and fresh and front desk helpful. Great place for families.

Location was perfect for the event I was going to.

I booked a king bed suite and ended up getting a 2 queen bed suite. The front desk attendant told me that since I booked through a 3rd party, the room I originally booked, was not guaranteed. The suite was nice but disappointed that I didn't get the room I originally booked.

The breakfast woman has always been extremely friendly and helpful. She's the best!

The mini fridge didn't have a freezer section and didn't keep my food cold enough.

Breakfast was delicious . Loved the coffee. Kids enjoyed the waffles.

Upon check in, we are told we had to walk across for swimming. My family trip was so we could go swimming and enjoy the sun. We had to walk to another hotel for swimming. Was crowded.

We arrived very late. Staff was great at getting us checked in and into our room. Also the location was perfect for our purposes.

Nothing

Beverage selection was very good. Cereal selection very good. Breads good Setting was excellent with plenty of room

We stay mostly in Embassy Suites. Gave your Springhill Suites a try. We expected rooms to be separated by a door and separate rooms. Wasn’t. Not good for us because my husband wakes at night and turns tv on. Needed separation so I could sleep. Everything else good.

Breakfast was good but monotonous after three days. Location is excellent for my purposes.

Carpet in the dining area needs to be cleaned or replaced. Carpets at the elevator thresholds are threadbare