The staff was amazing and friendly. The woman worker at the front desk somana??? She is AWESOME!!! A TRUE TREASURE. Holiday Inn is lucky to have her. And the Gentleman who also worked the counter Payne?? Was also AWESOME!!! 2 AMAZING WORKERS. IM NOT SURE if this is their correct names but they deserve recognition..... truly AWESOME...... WE WERE BLESSED TO HAVE MET THEM BOTH........

Our experience was great! The only complaint was breakfast, some of it sat and was old and when new brought in, the old was left in the tray, but this is just a minor detail.

Location was great! Near Tempe Town Lake and ASU. It was very clean and felt comfortable. The breakfast was good. It has a good variety, though the pancake machine didn’t work, so it’s was basically little omelets, sausage, bacon, bananas, oranges, yogurt, bagels, toast, muffins, instant oatmeal, milk, juices... not super amazing, but certainly nice to have just there in the hotel and ready for you. We grabbed a couple things to snack on during the day—can’t beat that. They close the door promptly at the end of the time window, so don’t be late or you’ll miss it! The girl that checked us in was super pleasant (it was almost 1am because our flight was rerouted through another airport due to stormy weather). She could tell it was a long day and offered us a complimentary snack from their little store. The staff helped quickly with our other requests during the few days of our stay. We also liked the elevator :)

There was no hook for the hand towel in the bathroom. There were airplanes flying over often which didn’t wake me up, but I noticed at times when we were already awake. If you’re a light sleeper, you may want to stay a little further away from the airport. No pool. We did smell drugs from a near by room, by only in the hallway. Our room smelled nice. Bed a little stiff for me personally, but husband was comfortable.

The Property is clean and the decor is fresh. The elevator is smooth quiet and quick. I loved being on the top floor, and I use stairs for my exercise. The breakfast is spectacular, with a variety of selections. The coffee was perfect, never even used the one in my room. The bed and linens were perfect. The hot water was fast when I needed it in the morning and after running.

There is not one thing I didn’t like about this property.

Great Location, great breakfast. Comfortable beds. Hot tub and pool nice.😊

Checked in with service dog, only to be asked by a staff later in the evening if my dog was a "service pet" while we were walking her outside, then coming back in🥴. As much as we paid and uugghh the bathroom wasnt q clean.. Hair in shower 🥺

the property was very clean, beds were comfortable and just what we needed. I also liked that they let us check in at 9:30 in the morning when our flight got in early!

breakfast options could be improved! loved that breakfast was included but bread was stale and yogurt was gross

convenient location. staff was very helpful, esp Dave at night. Breakfast was fine and well maintained.

pool wasn’t open yet. no place to hang outside… the stop off the breakfast area was next to the highway, so not a comfortable place to go.

It was very comfortable and clean. the staff did an amazing job keeping up with a busy weekend.

The rooms facing the highway were extremely loud at night. However, my box fan app and AC did drown out the race car noise so we were able to tolerate it.

Room was clean and great area to the arena

Staff was not friendly There wasn’t much food ready for breakfast They charged us an extra $150.00 and was to receive it back on our receipt. They wouldn’t give us a receipt

The hotel was quiet and clean. It was very close to ASU. We were able to walk to the hockey game on campus.

I had no complaints about the property.

updated and clean,yummy breakfast I also do like that the key card is a tap and unlock situation instead of the ones that always mess up that you have to stick in the card reader….

no pool or jacuzzi