Great location! Whole Foods is just downstairs, and it’s very close to the campus. The intersection next to it has a CVS that’s open 24 hours. The room had everything we needed, including a private washer and dryer, as well as a full set of kitchenware. This was our first time staying at a self-check-in place. When we arrived downstairs, there was almost no signal, so we couldn’t check the locker details. However, after verifying through the phone, we quickly received the password and instructions on how to get in. If we visit again, we would definitely choose this place again.

Make sure to check your email for the self-check-in instructions and details three days before your stay, and do this in an area with good signal. Otherwise, you might run into some trouble.

The location was great and easily accessible to the ASU Tempe campus plus Mill Ave which has a great restaurant scene. The amenities that the complex provided were great and it was right above a Whole Foods which made it easy to pick up necessities. Would definitely stay again!

The view of our apartment was facing a heavily lit parking structure which made the entire apartment be pretty lit up at night. Black out curtains would definitely be a great add to make a better experience. Also be aware that parking onsite does charge $15 a day.

Appreciated the warning about difficulty getting keys etc but it wasn't too hard - turned it into a scavenger hunt with the kiddos. Room had wear and tear in several places, but nothing too egregious. Super convenient to be in the same building as the Whole Foods. Outdoor 'hot tub' (warmer section of the pool really) was a nice perk, as were the beautiful meeting rooms, gym, foosball table and other amenities. Nice to have in-room laundry too. Overall 9/10

Sofa bed wasn't made up, paint peeling in places, cutlery a bit hard to find in pantry instead of drawers. Washer and dryer stank a bit when opened from not being aired out, had to run a cycle on empty to get rid of the smell before washing clothes. Overall, though, these were just minor inconveniences and we had a great time here!

The location in downtown Tempe is excellent and having a Whole Foods in the same building is extremely convenient. Our unit had a large kitchen with all the amenities, plus a washer and a dryer. The apartment was clean and stocked with toiletries and coffee/tea. I felt like this was a home away from home, and I would definitely stay here again.

Properties listed with Booking have had their email systems hacked and Booking is trying to keep the hack under wraps (Google "Booking.com hack"). I got a phishing email for this reservation that looked EXACTLY like a Booking email and even had my real confirmation number in it. The email said I had to "repay" my reservation and sent a fake link for the payment. Fortunately I DID NOT fall for the scam, but when I reported it to Booking, they blamed Sonder and told me to change my password. I feel Booking is doing a terrible disservice to their customers by NOT sending everyone an email alerting them to this hack. They are ruining their reputation and potentially ruining many, many vacations.

Loved the location, close to a bunch of restaurants, 10 min from airport/Tempe Market Place. The pool was great and it was really nice having a Whole Foods on the main floor for those staying a longer trip. Unit 6009 was awesome facing into the pool so it was a quiet view and I’m a light sleeper so the entire stay was quiet in regard to sleep.

The water pressure for the shower was horrible and the hot water was hard to find and wasn’t very warm (although I think the building had an issue with it because it was shut off the one day to fix it). The thermostat also seemed to keep defaulting back to 72 when I would turn it down to 69 at night. I’d wake up warm/sweaty in the middle of the night to find the temp jumped back up to 72 somehow. Not sure if it’s an energy saving setting but I’d turn it back down about 3am and then it stayed cool until I woke and turned it back up.

Nice cold pool lol. The area around the pool was very nice. Lots of students due to ASU. Locating fob was no problem. Washer and dryer were really large. Location great streetcar right outside. Lots of nice restaurants. Bed was comfortable. The Arizona room on the 9th floor was great.

Furniture could use some updating. Kitchen chairs not exactly comfortable. Thought it had a balcony but only a few inches you need apartment with balcony. Door code is annoying sometimes took 3 tries. 2 items out of 4 or so reported not fixed. Sometimes more questions than answers on the Sonders app. Ceiling reminds me of an unfinished basement wall. It is unfinished and needs painting. I had to ask Locals about recycling, the gate was actually locked ! Really get a recycle bin for the apartment. Note to Sonders you need to fix your bathroom sink drain plug, it does not work and had to pry it up with my fingers to let water drain.

Spacious clean apartment, great location, big closet for clothes, nice bathroom, great decor, nice view. grocery store conveniently below the apt building. Kitchen had everything needed to cook, make coffee etc. Lots of pillows and bed very comfortable. loved having washer and dryer in the closet at no charge to use. Quiet location.

Lighting in the bedroom was very dim. Could have used some extra lamps. Bedside lamps were very dim. Also warning when entering ramp garage with a larger SUV takes a little practice as the curves or ramps are a bit narrow. You can do it but it’s tricky. Smaller car to rent would make it easier.

Location is perfect - so nice to have a Whole Food in the same building, since there is a full kitchen. There are a lot of convenience stores and restaurants close by, and it looked like there were things to do. I spent most of my time in Mesa with my family who I was there to visit, so I didn't explore the Tempe area much. It was an easy drive from the Sonder to Mesa, which was nice.

I had asked ahead about spin bikes, and was told they had them. When I arrived, however, not one of the 4 bikes appeared to be working, which was frustrating. There was also a strange lack of lighting in the Sonder. It was fine, and there was definitely some, but it was strange that there were so many switches that were labeled "no function" and so many darker spots in the apartment.

Excellent facilities (gym, pool, games), spacious apartment with good quality appliances. The bed was very comfy and good quality linen is used. In a good location if you don’t have a car- walking distance to nearby restaurants, bars, CVS and whole foods. We found check in easy, follow their instructions and you should be fine!

The sofa had a few stains No cleaning service provided for duration of stay (7+ days)

The price is affordable, the location is excellent, and the service response is very quick.

It is necessary to use the Sonder app to contact customer service. Specifically, the check-in instructions do not appear properly on the iOS version of the app, which has resulted in a lot of time spent communicating with customer service about how to obtain the keys and how to open the door.