Best Western Plus Desert View Inn & Suites

Friendly and knowledgeable clerks about the hotel and the area around the hotel, like immediate care center, or near-by places to eat, or shopping places. Quiet hours for sleeping. Cleaning ladies were very hard-working. Location of hotel was very convenient for us. Elevator was always in working order and arrived quickly to my floor.

Eggs and sausage each morning was rather boring. A delicious pastry to go with coffee would be desirable. A small tray to take coffee, fruit or fruit juice, and a pastry or toast up to the room. Need 3 garbage cans per room: one for the bathroom and two for the room. Standing sign, near the dining area to remind guests of the breakfast hours for each day.

Breakfast was delicious. Scrambled eggs were fluffy and moist, the sausage patties were good and there was a good variety of breads to choose from. There were also two Belgian waffle makers available. It was nice to have a hot meal.

Attended breakfast about an hour before closing. I wish there could have been a bit more variety of hot foods (ex. bacon AND sausage, or scrambled eggs AND omelets). The trashcans were overfilled and were not being emptied and the kitchen ran out of almost everything so that anyone who got there within thirty minutes of closing were out of luck.

Hotel was very clean and rooms were quiet. I had a 2 bdrm suite with kitchen and it was perfect for our stay. Towels were clean. Location was perfect, quick access to freeway and short drive to restaurants. We stayed for Coachella Music festival and the drive was not bad at all we did about 25 min or less each day. Would stay here again but I'm sure they are booked for Coachella every year.

I arrived early Friday and called to ask if the room could possibly be ready early, they said an hour, this was 11am. Had breakfast and drove to the hotel and the lady then told me another hour and a half, we stayed and waited another hour and so I asked another employee that had just came on his shift and he said he didn't know, so. now it's close to 3:30pm and we were supposed to be at Coachella Festival at 12pm. We could not wait, so we left to the festival and did not arrive back at the hotel till after the festival was over around 1:30am the next morning and had to go through the whole check in process, not very happy that I was pushed off for almost 3 hours and made it late to the festival.

The breakfast was great. It had a good selection and all food items were of good quality. There was a great coffee machine that made lattes, espressos, etc. The pool was a good place to cool off after a hot day. The room was clean and spacious. The front desk lady was really helpful at check-in and accommodated our request for a room with a bathtub. This hotel is a real oasis of quality and comfort in the desert.

Everything was great.

Newer property. Nice hot breakfast.

They did not vacuum the carpet. Probably thought no one would notice because it was kind of a speckled carpet. Crusty crumbs or something in between the cushions of the reading chair.

The room was fantastic - we booked a room with a single king bed that ended up being a beautiful suite. It was one of the last remaining rooms in the property for the dates we selected, so we had low expectations. However, the room exceeded our expectations, and we wish that we could've stayed longer. The staff were very kind in accommodating our late check-in time and were very pleasant altogether.

Communicating with the property ahead of our stay was difficult because their phone lines have been down lately, but otherwise everything was fantastic.

The staff were all friendly and nice. They were able to check me in early. The rooms were nice and clean and spacious. The breakfast was great.

The only problem I had was google maps kept directing me to the casino on the other side of the bridge. I was able to call the hotel and they answered right away and gave me the correct directions. Cant even say I didn't like that.

Everything was pleasant! The room was spacious, clean, the bed comfortable, the staff was very friendly and the breakfast was good. Fast food's and Starbucks in the area. Bus station (bus Nr. 4 to downtown) 12 min by walk. Felt safe, would stay here again!

The pool was not dirty, but it could be cleaner.

Everything about my stay was wonderful! The room was spacious, the bed and pillows very comfortable, the staff was very friendly and I felt very safe throughout the facility. I would stay here again!

My room faced the freeway. I use white noise regardless of where I sleep so it wasn’t a problem for me. But for those sleepers who need silence it might be an issue.

Beautiful, comfortable facility with a warm and welcoming staff.

Google directions to the hotel need to be adjusted, they are incorrect and caused much frustration as we drove around in circles searching for a nonexistent turnoff to the hotel. Calling the hotel, we were told to Google their local McDonald's instead which is next door to where the hotel actually is (in a different area). So whoever is in charge of such logistics should remedy this with Google asap.