Agua Caliente Casino Resort Spa

The room was clean and there were robes, slippers, lip balm, pillow spray, and little chocolates left in the room for us daily. The lobby was exciting and I remember it smelled lovely. The restaurant by the sports screens had the best pickles I've ever had and the staff was so nice and accommodating. The bath in the bathroom was very big and clean. Actually, everything was very clean. The pool is a comfortable but refreshing temperature and the hot tub is staggered so we were able to have our own square of it separate from another group staying at the hotel. The poolside towels and wet bar were a plus.

The beds could be a little more comfortable, but I still slept very soundly because I was out and about every day. Also, we checked in 4 people but they only gave us 2 robes even though we had the 4 slippers and towels.

loved the view from 10th floor balcony overlooking pool. Bellmen gave outsiders service. In room dining was great!

Music in casino was the loudest I’ve ever heard. Ace player’s club extremely slow and seemed inexperienced. Had an issue with comps and they wanted me to handle the situation myself. Basically passed the buck instead of resolving the problem. No host on duty Sunday ( early evening) . Gift shops and some restaurants way overpriced. Regarding the deluxe king room w/balcony…throw pillows on sofa were shredding and zipper broken. Door

It is the best hotel with casino in this area. the property was maintained well, but cannot compared with those luxury hotels in Las Vegas. the facilities here are a little bit old. we arrived at midnight and had to check out before 11am the next day. the stay here is very short. we had meal in the bar, the food there is nice and the staff is friendly. the swimming poor is good. there are a lot of attractions around. it is close to a beautiful golf court. we went to Desert Hills Premium Outlets in the next day, it’s convenient driving from here.

My breakfast met my expectations it was quick and simple

I complain about the mini fridge not working to the front desk the young lady said she was seeing someone but never did then I went for a second time because I needed the fridge for my insulin maintenance was in my room 1 o’clock in the morning which was not good for me never got an adjustment in my bill accept well the casino feesSaid she was calling the manager but it didn’t show up on my bill not good business

Loved the fact that the casino was non-smoking so my kids were not annoyed walking through. The cafe had a good selection of food. We enjoyed the daybed at the pool. A fun little staycation if you’re from LA.

Someone vomited in the pool and it took a long time for the staff to respond and find a solution. It took more than 30 minutes after notifying the staff of what was in the water for them to ask everyone to vacate the water for “cleaning”. When we came back we still noticed some of the vomit in the corners or the pool. Pretty gross!

The Waters Cafe is wonderful. I ate all my meals there, and everything was delicious. The staff was also particularly friendly and attentive. Housekeeping also did a beautiful job on my room. I enjoyed the bath products, and the bed was very comfortable.

I have no complaints.

The property was beautiful. The food was wonderful! The show we saw JoKoy was FANTASTIC !!!!!!! The price for the room was ridiculous. But because of another event in town, all hotels were double in price.

The price of the room. Not worth 713.00

We stay there quite often and always seem to be welcomed by Eric at the registration desk. He always puts a smile on our face. Thank you

Slots seemed to be turned down the last few months like they were when the casinos were fighting Prop 27. Really takes the fun out of the gaming experience. 🙁

love that it’s clean friendly staff! several places to eat on site and gamble can plan the whole day at the resort with our having to leave!

we had a pipe burst not the resorts fault we had to wait like an hour or two before we were moved but the manager gave us suit so that made up for the waiting issue

they treat you well!

I had a bad Oder in my room mens colonge so strong! I didn’t feel like the sheets were changed or comforter n had to ask her next morning to change them . it did help a lot by changing sheets. they need to recheck rooms before someone entering to stay!