Kimpton Rowan Palm Springs Hotel, an IHG Hotel

So, we stayed here in 2019, there is no coffee pot in the room, I don't like the half shower, needs an entire door, valet was professional, front desk was professional, room was clean, balcony is small, not private and this room is not a suite. The Tv would not get local channels except the last night...we were there 4 nights. It's in the heart of downtown, close to great hiking, casino, Spa and restaurants, which is nice, but it's overpriced...

Half shower door, no coffee pot or Keurig in room, unacceptable, 90 percent of Americans need their coffee...fortunately I don't, but my husband does.

location, Hotel overall, staff

reality, whilst ok from the outside and the lobby area is done well, rooms are not special (and whilst I get used (and pleased)) to modern floors such as stone or wood in many cool hotels outside the US, the Rowan, as other hotels I stayed in in the US, still like carpets…) if you book „mountain view rooms“ be aware, that this also includes the view on a huge parking lot…I preferred the city view. Pool area is „overfurnished“ and not relaxed at all.

The rooms were clean and very comfortable. The mountain view was amazing. The staff was amazing. They went over and beyond to help make our stay enjoyable. The gym is the bomb. They were extremely accommodating and allowed us to check in early. Every staff member we encountered from valet, restaurant and check in to the hotel was amazing. The rooftop is the bomb, beautiful staff, pool and food amazing. The restaurant is the bomb. I like that it sits on a side street, kinda secluded. I met some wonderful guest there too. Can't wait to come back. I love I was able to take my morning walks and meet beautiful people that live in the area.

I have no complaints.

This place is Modern, air conditioned an always super stylish!!

Maybe I thought this was a adults only hotel. Not the hotels fault, that’s on me. It was always full of adults and was calm and sophisticated and vibing. There were a lot of screaming kids there recently which might impact my future stays. Again, NOT the hotels fault, definitely my fault for not checking to ensure a relaxing stay in Palm Springs in the future..

The location is great! Walking distance to most places we wanted to go to! The staff was friendly and quick to reply to requests, the hotel is beautiful and clean!

We stayed on the 2nd floor, so it was a bit more noisy than I expected. I believe we were on top of the Juniper kitchen as well as noise and construction from the street. The black out shade wouldn't shut all the way so light would come in the room. I would also say the room is pretty dim, not enough lighting to get ready in and do makeup, etc even with all the lights fully on.

Great location, clean rooms. Staff were very helpful. You can get credit on check in if you decided to not have maid services which we liked. I would definitely stay here again.

First night there, we heard weird noises running through the pipes. It didn’t occur again for the others nights of our stay.

We stayed at the hotel 20 times/I love the pool. The renting of the bicycles. And killing it in karaoke. At the gay bar around the corner. Hilarious. However currently the hotel is unreasonably overpriced. Not sure if it is the Biden a fact which hopefully will be over in a couple of years horrible horrible president. So many mistakes.

The price of the room could’ve been much much better

Everything was wonderful. There aren’t enough adjectives to adequately describe how great this hotel is. The hotel is clean, modern, efficient and gorgeous. The rooms are beautiful, and clean. We stayed on the 5th floor and had a lovely view of the mountains and the statues in front of the nearby museum. The staff is top notch. Friendly, courteous, professional. They go over-and-above to create a special experience for the guest. The rooftop pool and bar is beyond stellar. The pool is heated and clean. The surrounding lounge chairs are comfortable , the quality and luxury is far beyond what one would normally have to pay a cabana fee to obtain at most hotels. The wait staff at the pool bar and restaurant was exceptionally fantastic. We had Alex and later on, Erin as our servers. They were friendly, personable and so on top of everything. The food at the rooftop bar is incredible. Plenty of fresh, healthy and delicious fare. We had the chop salads. The servings were generous. The cocktails were refreshing. The gym is top of the line, clean, clean, clean and filled with brand new equipment. Even a peloton!! The gym also overlooks the square and courtyard ion the side of the hotel. I didn’t want to leave. Everything exceeded expectations. We came here for our anniversary. The staff went above and beyond to assist my husband with flowers and champagne on ice to await us in our gorgeous room on arrival. My husband said this team was the best hotel group he’s ever worked with when trying to orchestrate a surprise of this nature at a hotel. Everything was exactly as he asked and more. We can’t wait to return!!!

No complaints. The place is fantastic

Beautiful hotel. Modern decor. Comfortable. Friendly and helpful staff. Great pool area. Great location. Drinks and food by the pool were delicious and priced appropriately.

We visited over spring break and while we really enjoyed the pool area, at times there were so many kids playing in the pool that as an adult you didn’t even want to consider going in. It would be great if the hotel considered implementing adult only pool hours- maybe during happy hour which is served by the pool? Additionally we weren’t able to eat at any of the hotels sit down restaurants as the were completely booked the entire time we were there.

I love this hotel… great design, very clean, well maintained, food all around for when you’re hungry, a GREAT gym… perfect location… going back ASAP!

I think the late night menu could be a little more robust