Reception - professional, efficient, and also warm and welcoming. Staff - our room had run out of shampoo (is is locked into the wall). We asked for it to be replenished and they could not move fast enough to make it right. Rooms - clean, tidy, comfortable. Perfect. Parking - part of the room cost, so no haggling and issues.

location is in an area that the parking lot in the rear of the building (which allows direct access to the rooms) is next to run down apartments that look like the steps are packed with garbage. It could even be a condemned building. The neighborhood is similarly run down. Bathroom needs to have a fan to vent.

Breakfast good. Omelettes are better than scrambled eggs. Sausage and waffles excellent choices. Bread for toasting is too big for toaster, and requires insertion two times to toast entire piece of bread. I used the laundry room to wash clothes. This was very convenience (right beside our room!), and was a significant improvement over having to go to a commercial laundromat.

Breakfast room crowded, sometimes hard to find a place to sit.

Pool was lovely, gym was a great bonus. Rooms were big and spacious, nice beds, facilities to make tea/coffee and put things in the fridge. Big TV, spacious bed, blackout curtains. Free parking. Breakfast was great (selection of cereals, waffles, fruits, yoghurts, breads, eggs, hot foods.)

Nothing, would happily stay again.

The stay is overall excellent. Every day, breakfast is provided, including omelet, sausage, fruit, and milk. The room is clean, and the bed is comfortable. They did good in covid protocol and provided Lysol wipes outside the elevator. The front desk staff Cindy is very friendly and helpful.

They did not provide room service and you have to empty the trash bin by yourself and put it at your front door. The sound insulation is not that good and you can hear sounds from other rooms. During my stay, I extend my stay and let the front desk staff know. However, their internal communication is not that effective. At check-out time, security knocked on my door.

Very nice customer service, especially checkout person’s service is excellent.

It would be much better if Sliding door of bathroom is changed to swing door( swing outside of the bathroom) More breakfast tables or rearrange breakfast tables to fit more customers. Would be better if cooked oatmeal in kitchen instead of instant oatmeal mixed with hot water.

Staff was helpful and friendly, breakfast was good, comfortable room and good water pressure

Hot tub wasn't the cleanest, would be nice if there were decent wine options to purchase in the little store since there is not a bar. could have better toiletry offers

Nice clean room Close to what we needed helpful staff

Airco way too noisy Confusion with payment that made us wasting a lot of time Breakfast is below the average

A very nice place. A good value. Comfortable room and bed.

Very noisy on the floor with a party going on until 4am. There were no staff members that came to quiet them. No staff answered phone calls to the front desk. no body at the front desk.

Rooms were very clean and comfortable. Nice breakfast was included with a nice spacious dining area.

Carpets in hallway are well used. Could use good cleaning or updated.

Location when touring UC Santa Barbara and checking out the coastal dinner and downtown gelato. Both were very tasty

Having spent a week in LA, we didn’t schedule more time of the trip in SB