Lobby was nviting. Easy to find & near gas & grocery store. Room very clean

Breakfast needs work! Turkey sausage tasted like cardboard. Cheese omelet was good. No oatmeal either cooked or instant. Only had milk in gallon containers - messy to pour from. No cream or real half & half only flavored ones. Only offered apple juice in small bottles for juice. Fruit was apples- raisins to spoon onto you cereal. Lobby was pretty but rugs needed vacuuming due to high traffic.

The staff was very nice, desk was very helpful with the gym noise. Hotel was full, and we could not change rooms. We had a nice stay

Our room was above the gym, treadmill could be heard and felt through the third floor, talked with the desk and after guest had used it, the front desk had it turned off. Very nice, and greatful.

We were glad they were dog friendly. It was a cozy stay with better than average breakfasts. The location couldn't have been better.

The only things i didn't like was that the pet areas outside never had any bags. And our floor in the room was sticky in some areas

The pool and spar were wonderful.

It was noisy in the morning with guests leaving early and the ice machine was just outside our room. We were offered a choice of floors and had we known maybe the top floor would have been better

Staff and all employees were courteous, friendly and helpful. Room was spacious comfortable and very clean. Breakfast had a nice variety of foods. Location was very convenient.

Tv service was marginal and difficult to work. Entrance into the parking lot was difficult to maneuver.

The bedding is comfortable and we had a nice night of sleep. It's 20min drive from Black Canyon NP which was very convenient for our road trip.

Our room window was above the outdoor jacuzzi in which other guests were hanging out/partying till its closure at 10pm. It was loud even though our window was closed. Then it became quite as soon as they left. There was also a wedding/party in the conference room which was by the jacuzzi. Noisy too till people left. We stayed on a Saturday night. The breakfast is composed by self service packaged items and one of the bagels we took was moldy (no expiry date on the item as they buy them in bulk).

Breakfast was ok. Staff were doing the best they could given Covid. Room was good size and comfortable. Lobby was very nice. Front desk staff were welcoming and friendly. Housekeeping staff were outstanding.

Disappointed they could not give me a late (1 hour) checkout. Housekeeping indicated it was no big deal to them but front desk just said it was impossible. Satisfaction improves when staff are empowered to make common sense decisions that help the guest. I'm guessing this was a corporate policy due to hiring/Covid challenges that seemed like a good idea but took away authority staff needed to do their job effectively. (My perspective is probably influenced by the fact I spent $300 per night here on a pretty basic room).

The hotel facilities and room were very nice. Breakfast was very good too. We liked the swimming pool as well.

The only minor issue was getting to the hotel driveway and entrance. It’s a bit confusing but after you do it once, you get used to it.

Good location. Close to town center and easy access to highways. Comfortable bed and nice room size.

Hotel is probably ready for a few updates but nothing major. My room happened to be in a high traffic area so there was some noise in the morning.

Everything was clean, the breakfast had lots of options, and the staff was helpful and friendly. My kids really enjoyed the pool and I appreciated how clean the pool and pool area were.

Nothing.☺️