The front desk staff were very helpful, friendly, and professional. The room was nicely furnished with fairly modern furniture and a bare floor, which was nice. I hate carpeted floors in hotel rooms. There was a small fridge, microwave, and coffee maker with coffee available. Shower was nice. The restaurant looked nice, but we did not go there at all.

Although the room was nicely furnished, the door and walls were paper thin. Honestly, we thought someone was entering our room more than once when they were actually entering next door or across the hallway. Although coffee was provided in the room, it was cheap Folgers. The bathroom was of average size, but the way the door opened made it awkward opening and closing to get in and out.

Our room was perfect for what we needed. The location is very close to Ouray where we did most of our outdoor activities. The AC worked well, window blinds was a nice raise/lower design, lamps had wireless phone chargers, and parking was plentiful and easy. Overall, out stay was very comfortable! Would definitely recommend staying at MTN Lodge Ridgway.

The hotel check-in location is right next to their restaurant and each time we attempted to talk to someone at the front desk there was often no one there but after standing there for a bit, eventually someone showed up each time.

We only stayed here for one night but it would have been great for a longer stay. Pleasant spacious room in a newly refurbished hotel and very comfortable bed. I would also like to thank the staff for their patience in parcelling up my partner's jacket and forwarding it by UPS to Denver, where we were en route to before leaving for the UK, after he left it behind and we were already too far away to return for it. While this must have been inconvenient, they were unfailingly polite and helpful over the Booking.com messenger service.

We stay here every year. A good spot!! New bar next door/connected is a great addition.

We miss the "suites" The rooms are not set up well for "power" plug ins... I could not charge my phone by my bed side. I had to move the coffee maker into the bathroom and balance it on the sink to make a cup of coffee. Room lighting is poorly distributed. Need at least one "all room" light Minor things... just unnecessary issues for a guest to solve!!

Nice cozy place to rest between activities in the area. Rooms are newly renovated and very clean. The new bar/restaurant looks nice as well. Staff was always helpful and friendly. I especially appreciate the free upgrade to a suite for the inconvenience of having to change rooms twice during my stay.

Some rooms are very noisy, especially near the laundromat. No breakfast included. No ceiling lights in the rooms which is a bit weird for a newly renovated hotel.

We appreciated the staff, location, and decor so much that we already booked a return visit. Staff was professional, cordial, helpful with suggestions about hiking, dining, etc. Construction is underway. Facilities are modern, spotless, spacious, extremely comfortable. Towels are creatively folded. Microwave popcorn provided! Surrounding towns have endless waterfalls, hiking trails, and absolute beauty.

Due to the construction, our room shared a wall with the "temporary Office". A mechanical noise permeated - most likely from refrigeration for soft drinks in office. This problem will be resolved very soon.

Great value and a convenient location for accessing the mountains and hot springs in the area. Very pleased they were dog-friendly accommodation. The food served at their restaurant was excellent for the price. I will absolutely stay here again.

Everything was to our liking. There were some loud guests staying on the first floor, but we couldn't hear them from our room on the second floor. Staff checked in with us to see if they were being too loud.

This was a fairly new facility. Very new and very modern. Was conveniently located. It had a restaurant and lounge. Breakfast was served at cost. They offered free coffee and chilled water and some fruit.

The restaurant was a bit expensive for our taste. However, we did purchase breakfast. The breakfast burrito was very delicious and I had a banana bread that was good.

Excellent customer service. When we left a day early the manager agreed to refund portion of pre-payment without hesitation. And when we asked to change rooms the staff moved every bit of our luggage while we were out!

Some rooms face a very busy highway; traffic noise -- especially motorcycles and trucks -- can be a problem. Furniture is slightly sparse and sort of sub-Ikea in quality. Restaurant and lobby under construction.

It was a pleasant surprise! we arrived late and were welcomed by 2 friendly ladies at the reception. Rooms were clean and spacious. Everything was available in the room to make it a good stay. We were also able to have some dinner after arrival! Do taste the wings, they are GOOD!! The bar is small and cozy and if you want you could also sit outside, with a stunning view. Hotel had enough parking space too and was a good central location to do sight seeing!

We had a room next to the road, so at night you could hear the cars/trucks pass by They offer breakfast but this is a burrito. It had eggs and bacon and so, but burritos are more of a lunch/dinner meal.