Very welcoming front desk staff on evening of 5/31/24. Easy check in process. (not part of the hotel staff but great staff as well in Stamford Diner attached -- especially Freddy)

Ownership need to get back to true housekeeping services. I was GM of a best western for many years and ownership will try to save $ on housekeeping minutes by offering limited service. They can easily accomplish this by posting a "going green" sticker on a bathroom mirror saying to request housekeeping. Fresh towels and a made bed aren't a lot to ask for and these services separate hotels from air bnb.

A little run down, but overall pretty nice. Every trip, they seem to have to come to my room to fix the AC, but when that happens they fix it within an hour.

The only real downside is that they have started taking in those kind of customers who are homeless and the government/social services are paying their bills. Not the most lovely people, and they always seem to have a pack of screaming kids.

The breakfast was very good 💯 But the bed was pretty clean...

The AC didn't get cold but the bed was clean.. We were tired and was only for One day and we stayedBut the room walls was dirty, the bathroom, the carpet was smelly like pee and stain. The AC didn't get cold but the bed was clean.. We were tired and was only for One day and we stayed.

Location was convenient right off the freeway. Price was lower than a majority of other places around. Free breakfast was good.

Some of the areas around the hotel are still run down looking. Like renovation just gave up in some areas especially around steps and the far side entrance is terrible looking stairwell

My husband and I were traveling with a motorcycle trailer. The parking lot was extremely well lit and accommodated the car and trailer with no problems.

Hotel is still in the process of renovations and upon arrival to our room, we walked through a dust filled hallway.

Price per night was perfect for our budget. Location was an hour from where we needed to go. Loved the attached diner! I left some stuff behind the bathroom door and they held it for me until I could come get it!

Someone coming to our door when the Do Not Disturb sign was up.

The staff was helpful. The room was clean. The location was good, just off I-95. The workout room was small but good. The waffle at breakfast was good.

The smoke alarm was going off in my room. The staff fixed it. The nest day, it started to ping again. I was looking forward to doing laps in the pool, but it was closed due to Covid. WhY? Many other pools are open.

The Stamford diner was on the property. Excellent cuisine. Staff were friendly.

Pool and gym were closed for renovations.

Its a great hotel. My husband and I come there all the time, we even came for our honeymoon. The staff is always very courteous and helpful. Also it is always very clean. I always get just what I booked. The corner rooms are the best.

I don't like getting the after thought rooms with no working outlets. OPEN THE POOL!

Very friendly, helpful front desk staff. Easy check in. Comfortable bed, slept well. Good value for the money.

Toilet was too low. Didn't try the free breakfast as needed to check out and leave.. No nearby restaurant and did not try the one inside the hotel. Should put out the menu for review somewhere.