Beds were comfortable. Room was spacious. Bathroom was roomy and worked well for a handicap person. Very quiet. Staff nice. They made sure we had all we needed to be comfortable. Cable has a nice variety

We stay in a lot of hotels for the business we are in. Was disappointed in the time frame, especially on a Sunday morning for breakfast. Most hotels do give 4 hours towards breakfast. Many people entered when we did but little no food because nothing is put out after 830. A lot of people like to be lazy on a Sunday morning, only to find out....you can't have food sorry....

the location was nice. it was clean. liked that it was near Cracker Barrel and mr. chubby. we loved the beds super comfortable. the ac and refridge worked awesome. stayed in room 405 and had a view of the pond.

the elevator was super slow. the breakfast bar was low every morning on butter apple juice and orange juice. the outside could use a fresh coat of paint and the lobby needs to have tv on mute. when we walked in a movie was playing saying all the f words and words a business shouldn’t have playing with families of small kids or even adults like my self not wanting to hear.

Comfortable bed, good shower.

The place is beginning to look a bit threadbare in places. Better attention to room details, like wear and tear on furnishings would help. Some of the staff have the habit of referring to everyone as "Sweetie". Now that may be a Southern thing, but I believe that referring to people as Sir or Madam is polite and more professional. In a word, the standards at BW Cecil Field have grown "lax."

Donna was very knowledgeable and answered any questions upon registration. The gentlemen who worked there did a fantastic job keeping every thing filled to capacity. Very friendly.

More bananas and orange juice.

Reasonably priced and close to where I needed to be.

My air conditioner didn’t seem to be working very well.it ran, and made cool air, but it didn’t seem to be doing a good job of dehumidifying the room. in fact I think there are spots of mold growing on the ceiling.

I loved everything. The front desk made me feel like family. The hotel was very clean. Cleaning staff was very respectful and courteous. Best place I have EVER stayed in Jacksonville Fl.

NA

The staff was very friendly, and they were able to check us in 30 minutes earlier than the standard check-in time.

The food didn't look appealing, and the coffee tasted like warm water.

I love the bedroom/living room combo. It provides more privacy also the sofa bed was perfect. Like a 2 bedroom apartment.

No one was at the desk when I checked out and after waiting about 5mins I just left the room key on the desk. A sign of where to place keys during check out would be helpful.

an older white lady checked us in. such a peach! very informative and overall just had a great attitude.

The young lady at the desk when I checked out had the worst attitude. didn’t greet me and acted like she didn’t want to print a receipt for me.

The location was perfect. It was not far at all to the Jacksonville Equestrian Center. It was very clean and all the staff were all very friendly and helpful.

There was not a full breakfast on Saturday and Sunday mornings like on Friday. There breakfast was great Friday morning and was looking forward to it the rest of our stay but they didn’t have it. This was the only thing that was disappointing during our stay. Everything else was great.