Breakfast, heated pool, general facility was amazing

Room could had been just a little neated... I found some hair in the corners

The staff were all very friendly, the room was comfortable! especially Tara at the front desk, she was lovely! The kids loved interacting with her and John as we checked in and if we needed anything they were on it. as a frequent traveler, especially with young kids, I really appreciate their friendliness!!

if I had to have a con, the breakfast area (where the food was set out) left some to be desired. it was hard to get what you needed. we hit at a busy time so there wasn’t much room to get the breakfast. it could’ve been more organized, like the bread by the toaster, and plates in several places, like by the pancake machine as well as the line. but the staff were doing their best to keep up, and everything was good! the kids loved the mini pancakes!

Good location to Busch Gardens

Music from the barbecue food truck across the street was horrifyingly loud. Something needs to be done about that. No reason for the music to be that loud that it would disrupt guest, sleeping or relaxation from that far across the street. I understand there is nothing the staff can do, but there must be some sort of legal injunction that businesses in the neighborhood can engage in, that would allow that company to bring the music down just a bit.

The room was very nice and breakfast was excellent. TJ at the front desk was very pleasant and made sure I had a room by the door.

I had to continually get my key re-scanned at the front desk. TJ had been super by putting me just inside the front door however this did no good when my key wouldn't open the back door. I would have to walk to the front of the hotel to get my key re-scanned numerous times and it was very frustrating. Would rather go back to keys! Don't have to worry about keeping them away from my credit card either

We found this hotel while leaving from Hurricane Idalia. The staff was efficient and very, very friendly; they were able to accommodate us by giving us a first-floor hotel room for my mother who has mobility issues. The room was comfortable and clean and we kept power all during the storm.

It’s very convenient, many restaurants close by, nice size for my family, pet friendly, really nice breakfast.

Hard to get supplies you need (no extra pillows, no hand towels, not many options at the little “store” area, out of conditioner). The key card system they have needs SERIOUS maintenance or upgrades. My keycard had to be rekeyed multiple times a day, it rarely works in my room door or in the entry doors. That was super frustrating to me having to take my dogs outside and being an active family coming and going frequently.

The hotel was very clean and quiet. Our room was phenomenal and the staff was very nice

The only thing I didn't like was the smell of marijuana in the halls and it was next to another hotel that had a lot of creepers walking through the parking lot and coming onto our hotel because the side doors are not secure because you could just open it without your key.

breakfast was nice , bed very comfortable & best TV picture & cable channels I ever had . Tara at front desk was very helpful checking in & answering my questions about activities in Tampa . Manager was very polite & helpful .

a check of the room by staff to make sure everything worked . There was a light that didn't work & my safe was locked close .

*Spotlessly clean, quiet room with a very comfortable bed. We didn’t want to get out of it! Lovely bathroom too. *Close to Busch Gardens and serviced by a handy shuttle service even during Halloween horror nights making it ideal for a stay over. We could see Iron Gwazi from our room. *Pleasant staff *Good breakfast. The pancake machine was great!

Very welcoming and helpful staff, nice clean room, great location and easy to reach from the airport.

We were unable to get a crib which we had requested as we were travelling with our 2 year old son. Not having the crib made our stay a little frustrating.