The continental breakfast was beyond expected, Having eggs, fruits and pancakes were great, and everything was fresh. The Microwave in the room was a great bonus. Ice and bending machines were pretty assessable. Definitely I will book again next time I have to be in that area.

The AC unit only have economy mode and shut down periodically. Because it was noisy, the sound contrast keep wake me up every time. The temp of the room was OK, was the lack or change on noise.

The staff was absolutely, the best!! James is a standout employee in a group that is professional, courteous, kind, informative and helpful! Customer service is a lost art these days but not here! Jane was everywhere and did everything, he is a fireball and a lighthouse that shines on this company. Excellent staff!

My one complaint is the lack of king size beds. I'm 6'8 and I need the space but that's it.

EXCELLENT CUSTOMER SERVICE! The staff was obseeved to be very patient with an argumentative guest checking in just ahead of me (who was unhappy about the reservation his company had made fir him). Each of the staff I encountered was exceptionally kind, courteous and compassionate to me as I was having a very difficult time being in the area for the funeral of my ex-husband. (We had actually stayed at this hotel the weekend of our wedding, so emotions were very high.) Staff were VERY hospitable, from the front desk to housekeeping to maintenance.

The toilet tissue holder in my room kept coming out of the wall.

EXCELLENT CUSTOMER SERVICE! This was part 1 of a 2-part stay. (I had checked out of my originally reserved 2-night stay; but made online reservation to extend my stay for another night.) All of the staff I encountered were kind and courteous; and really represented your name well! I sincerely hope your employees are being compensated accordingly!

There was nothing I didn't like about the stay itself; except I thought the cost was a bit high

Was very close to restaurants, stores. Some walking distance. Room ,bathroom clean.

Had to pay extra $40 for room with micro and fridge. Come on that's standard equipment in most hotels. Probably won't stay in another Microtel if that's the case.

Have opportunity to improve de breakfast

The pancakes machines have trouble every day and no protein products available only eggs

Staff was excellent and everything was very clean. The hotel was full as people were evacuating for a hurricane at that time. The staff was excellent in accommodating.

The property was nice. In a convenient Location. Lighting at night is very nice.

The pool area doesn’t get enough sun therefore the water is always chilly.

All of the staff behind the desk and housekeeping for exceptional

That the hurricane brought in FEMA and I had to get out

Good quick choices. Hard boiled eggs for protein and cream cheese for bagels. Also, liked that coffee and hot water available 24hrs. The fresh strawberries were wonderful - good advertising for the local strawberry festival.

The room did not smell fresh, had a funky odour to it. Only 2 handicap parking spots near entrance. The phone had not been cleaned or sanitized. Appeared to have food debris between buttons. No sanitary wipes available, had to use my own. My ground floor window latches were unlocked. Had booked room through booking.com and was told I couldn’t collect reward points to my Wyndham account.