The staff at Hyatt Place Wesley Chapel was friendly and welcoming, and the room and bathroom were clean and well-maintained. Breakfast offered a good variety of options, and the place itself is beautiful, with a pleasant atmosphere that made my stay enjoyable.

As with most American hotels, the mattresses were too soft for my preference. I had to stay for six nights, and while my sleep was decent, the overly soft beds were not ideal for me.

So clean and comfortable

We had 4pm check in with 6pm reservations and we couldn't get our room till 5:45! This was our reason for our stay. The front desk girl was not accommodating and had a attitude. We were 10 friends 5 rooms. 3 out of the 5 were in the same boat. Ask for manager he came out my room then was ready others had to put there luggage in my room and left I'm sorry if I. Paying from 4pm till checkout this is unacceptable! No less rudeness

The breakfast was a disaster. The milk was sour; I told a worker, and instead of checking it, she actually confronted me. This was completely inappropriate. The sausages were cold, and the bacon was soggy. I do not recommend the breakfast at all.

I did not like the way the waitress approached the sour milk problem. Instead of offering me more milk, it felt like she was the offended one.

Nice rooms and comfortable with 3 rd person (grandchild that stayed with us a night.) The breakfast was better than most hotels I’ve stayed lately… Fresh fruit and varied teas especially nice.

Unfortunately, we had a hit and run. Someone hit our car parked right outside the back door. We told the staff and they looked at the camera and couldn’t see anything it the door. I was disappointed being so close to the door.

This hotel was great super clean Super friendly and helpful staff Place had just about everything you could want no indoor pool but the outdoor pool is beautiful breakfast in the morning it's got everything you need you can even take it back to your room or take the food on the road with you coffee was good and strong playset quite a few events going on which didn't interfere with Hotel guests places a real Gem !

I'm struggling to find something I didn't like maybe not long beach chairs were a little low and I'm over 6 feet tall and it kind of felt like school kid chairs that's the worst thing I could say. A great Hotel

the front desk staff was very pleasant and kind. the staff that cleaned the room was very pleasant. All & all it was a great stay thank you staff for a memorable stay. sincerely, Evelyn Aponte

Wood flooring, spacious quiet rooms, 2 very cute couch TV nooks to hang out in in lobby area, morning breakfast area.

Wish weekday breakfast hours were longer….i like to sleep in. Wish the had a jacuzzi hot tub by the pool area. Wish they had large bathsheet towels in rooms, wish they had bidets in bathroom.

Great location with shops and restaurants nearby. We were there seeking shelter from Hurricane Milton and were lucky to get a room. The staff was very accommodating. I liked the big lobby area with the couches and workspaces.

There were no vegetarian options at the restaurant/bar.

Clean room with a comfy couch and bed, good coffee with a great breakfast. Checkout at noon is fantastic so you don't feel rushed in the morning. Staff is kind, welcoming, and helpful. Having both a fitness facility and a bar makes it a top-notch hotel stay.

Not much to complain about.

Beautiful room, it was one of the best hotels I’ve ever stayed in, and all the staff was super nice

The hotel has a problem with noise. you hear road noise 24/7. Every time a door shuts down the hall, you hear it. I even had a problem where I could hear children playing in the pool… 6 floors below me