DoubleTree by Hilton Atlanta Alpharetta-Windward

The hotel is exceptionally clean. The staff was very friendly. The bed was comfortable, especially the pillows. The cookie they give you, at check-in, was a nice added bonus.

There are bright lights, in the hall, outside each room...the lights shined into my room, through the crack, on the door (there was a "crack" between the door and the doorframe). This light was so bright, it made it hard to get to sleep, especially since I prefer my room to be really dark. There are no microwaves, in the rooms. There is a communal microwave, in the lobby. That's really inconvenient, that you have to go down to the lobby, everytime you want to warm something up. The lighting, in the room, is very dim, even with all the lights on.

Unlike many reviews, the cookies, while delicious, weren't the highlight of my stay. The hotel was nice, room clean, beds comfortable. But the best part of my experience was the staff. Helpful, courteous, and they always spoke as we went thru the lobby. My first time staying here, but felt like friends and family

Decor was a bit dated, carpet worn, and pool neededclearing

The time I checked in into the hotel I felt like home and I was happy that I booked at the Hilton because they maintained the same quality standards in all their chain’s hotel - Ms. Jen received me with a beautiful vibes and smile and the check in was easy and fast. Room was clean - good space and the furniture is new. Mr. C took a good care of the check out for me with a warm smile; less than a minute all was set and he gave me some of the tasty cookies they serve at the reception. I highly recommend the place.

N/A

Check-in was easy, the room was very clean and smelled nice, the shower was clean, and the bed was very comfortable! Breakfast was great and check-out was a breeze!

Not really a big deal, but there was a low spot in the floor where the desk was, so the drawers of the desk were constantly extended.

Location near Ameris Amphitheatre was our main reason for booking. Staff was super friendly and accommodating, which is what would bring me back. The room was nice and the bedding was comfortable.

The room & bathroom were clean enough but there were a couple of hairs left in the shower, dust on higher light fixtures etc. Nothing major or gross; just not perfect.

The hotel is in a great location. Staff is very friendly. Room was clean. Check-in and checkout process was quick and easy.

I booked with breakfast included, yet they charge you the breakfast each morning and then discount it when you check out. There must be a simpler way that doesn’t cause confusion…. Also breakfast wasn’t bad but could be a lot better.

the decor is fantastic; modern and chic… mostly muted greys and touches or lavender. very clean modern bathroom usb hubs everywhere

the wrong room number was written in my key and so I went to the wrong room where the key didn’t work. simple mistake that was quickly corrected.

Great location. The girl who greeted us was super friendly and welcoming which was nice after a long trip in bad weather. Hotel seemed good and for the price more than good. Breakfast was extra cost but better options than Hyatt hotel previous night in Nashville. THE COOKIES ARE AWESOME.

Leaving Alpharetta :/

The hotel looked really nice and clean. The staff was very friendly and accommodating.

Not that you can do anything about it but the area around the pool is pretty small and there are very few chairs. With only 3 parties at the pool we had to squeeze past each other to get around. The size of the pool itself is good.

The bed was so so comfy, the room was clean upon arrival. Everyone was friendly and of course the chocolate cookies upon checkin were warm and delicious lol

I like everything staying again tomorrow!