I traveled alone for the first time. Every staff member I came in contact with was nice and accommodating. I had to switch rooms and I was able to without any issue. They made sure I was satisfied with my room and the amenities. I didn't feel unsafe. It was fairly quiet. If I have to travel again for work, I will choose this location again.

There was someone smoking in the room next to me but it was handled quickly.

Loved the location and ease of access. Close travelling distance to eating places and shopping districts. The kitchenette in the room was very well laid out and came with sufficient utensils needed to cook a meal. Staff were very pleasant and attentive. Loved the fact that this hotel has an onsite laundry facility. Wi-Fi signal was excellent, no weak signals nor droppingg.

The heating in the room at the time was not functioning as it should. However, it was repaired two days later after i informed the front desk staff. Some minor cosmetic repairs are needed in the bathroom (at least in the room i stayed). It would be useful to have a little welcome pack of some hand creams and other lotions.

Room very clean/Bed very comfortable/ I appreciated dishwasher and full size refrigerator in room as well as all kitchen essentials provided. Spacious bathroom a bonus. Having washer/dryers on site another nice plus. All the staff was very personable and helpful.

The access doors were not working for re-entry so you could only enter through main lobby, then walk the long long corridor felt like a mile to room which happened to be right next to the non working door. After 12 hour overnight shift this walk was draining.

Faster refills of the hand sanitization stations throughout the property. Excellent WiFi connection. Great location.

Cosmetic repairs needed and inspection of cleaning of the rooms needs to be done. Bed is extremely comfortable and the kitchen studio is well appointed! With minor upgrades this property would easily be a three star.

THE LOCATION OF THIS HOTEL IS GREAT. STAFF WAS GREAT. VERY PROFESSIONAL, THE MORNING AND NIGHT CREW WERE VERY HELPFUL. ALEX AND "G" ARE THE ONLY NAMES I REMEMBER, BECAUSE THEY ASSISTED ME WITH CHECK IN AND OUT. BUT ALL FRONT DESK STAFF WAS FRIENDLY. HOUSEKEEPING WAS EXCELLENT, THE HOTEL ALWAYS SMELLED CLEAN AND EVERYTHING IN OUR ROOM WAS ON POINT. NO PROBLEM WITH CLEAN TOWELS OR HOT WATER. I WOULD STAY HERE AGAIN.

SIGNAGE TO HOTEL COULD HAVE BEEN BETTER. THEY HAVE VERY SMALL SIGNS AND WE PASSED IT UP THE FIRST TIME. I WISH THERE WAS SOME TYPE OF BREAKFAST OFFERED, BUT THERE IS A WAFFLE HOUSE RIGHT NEXT DOOR (WALKING DISTANCE)

Large clean room..

Have a staff with english as a first language. Very hard to make them understand need for linens for sleeper sofa and request for late check out!

The room and bathroom are spacious. The shower has awesome water pressure! The kitchenette was super clean and convenient.

The bed was a little too high for me! LOL! If you like a firm mattress, then this is the one for you.

Smoking rooms

Extra fee for parking

The people; great staff morning and night time, the free washers and dryers, and a work-out room w/TV and games to play while you're waiting on your laundry and we most definitely loved how peaceful and relaxing the days n nights have been as well

The price was the main reason we didn't enjoy our stay because we paid 650$ + $25 deposit and after paying it we just shopped around on other prices and 2 to 4 other hotels were doing 325$, 485$ and sum even lower than that for the same amount of days we booked it for!! Almost a 300$ difference... I now wish we would have shopped around 1st but other than the price it was perfectly fine great people and clean enough!!

I like the ammenities. I have been staying at this Sonesta Simply Suites all over the States and it never disappoints me. Perfect for long stays.

Some washers are out of service and the snack bar is in maintenance.