Have stayed here many times before due to the location of the hotel with regards to Wrigley Field and the CTA Red Line which zips you in town in just a few minutes. Only thing I miss is the free breakfast, it was a main reason for staying here.

Bring back the free breakfast! I'll be booking at the Best Western at Hawthorne for my next trip to Chicago, some friends stayed there and loved the free breakfast. Also, what is with the light switches in the bathroom? The lights turn off every 60 second or so leaving you in the dark unless you wave your hands like a crazy person to reactivate the lights. Bring back the breakfast and normal bathroom lights, please!

The most important feature is the location 100 ft subway station giving access to the red & brown lines the neighborhood has all services groceries restaurants this location saved time and money in my trip the property is old but well maintained and clean the main purpose of my trip was doing Chicago marathon 2022 so this location is recommended for any runner want to participate as the start line is around 20 minutes from the hotel by subway

there is a level of noise in the neighborhood but was ok for me this might be personal measure different from person to person but I was in 4th floor and I slept well all nights without any issue

I traveled with a Friend to Pride Fest; we stayed 3 days the rooms were clean and comfortable. the Location was excellent close to many restaurants, shopping and there was a little grocery market right across the street that had everything thing we needed and also a small Target store within walking distance. I definitely will stay here again whenever I'm in Chicago.

They don't serve breakfast anymore.

Location is amazing. 10 min walk to Wrigley field. Lots of restaurants nearby, parking is a block away. Bed was comfortable. Halls were quiet. Room was great.

The first check in guy seemed like I was imposing on him. Not really rude, just short with answers. But was very knowledgeable. All the other staff was great. Bathroom tile got slippery after a shower. The hallway on the fourth floor smelled like smoke.

Perfect location to Boystown/Halstead - room was bigger then some other hotels I’ve tried in the vicinity - heavy rains the day I was departing delayed some of my plans and the staff was proactive at letting me know I could leave my bags - this was a huge plus for me / I was staying with friends after my stay but the weather delayed by moving to their place and I was able to explore a bit for a few hours. The staff was so friendly and welcoming (Friday afternoon) - I just really liked the place and would definitely stay again.

Nothing at this time

Location, good mattress/bed, clean room

Shower could have been a bit warmer and stronger jet of water. Noise of heating system, but not really a big issue during the night. It is a bit of an old building, which creaks occasionally (e.g., floor), but again not a big issue (especially on the 4th (top) floor.

This hotel was a prime spot for the trip my friends and I had planned and was significantly cheaper than anywhere else in the area to boot. The staff were friendly and extremely helpful. Made the stay 100% worth it and I will definitely be going here the next time I'm in Chicago.

The tvs were a bit difficult to operate as the remotes didn't cover all the functions. Other than that, the windows didn't provide much of a view, but considering where the building is placed that wasn't a surprise.

we have stayed here many times. its always nice. clean. the bathroom is well lit.

we stayed in room 202 which is right by the elevator and kind of noisy so I would recommend not staying in that room. we have stayed in other rooms and didn’t have a noise problem. the upper floors are less noisy too.

The location was great, right next to the Belmont train stop. The train noise was minimal and no different than general city traffic noises. Many restaurants and stores within a couple blocks. Rooms were of a smaller but very comfortable size. Free use of a gym 1 block away.

No coffee in the room

Centrally located. We could walk to all the restaurants and easy walk to Wrigley Field, Wrigley Field

My only complaint would be that there’s no on-site parking. However, we were able to use spot hero and get a spot very close by in a safe location