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7.8

656 reviews

The Willows Hotel

The Willows Hotel

555 West Surf, Chicago, 60657 , Illinois, United States

Reservations:

+1-833-728-2041
, 

Choose dates to view prices

Free wifi

Air conditioning

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Bathtub

The Willows Hotel

Welcome to The Willows Hotel, your charming retreat in the vibrant city of Chicago! Nestled just 5.8mi from the hustle and bustle of the city center, this delightful three-star hotel makes for the perfect base to explore the Windy City. Starting at just $74 a night, you can indulge in cozy accommodations that come equipped with all the essentials for a fun-filled stay, including free Wi-Fi and delightful complimentary toiletries to pamper yourself after a day of adventures.

Imagine waking up in your comfortably air-conditioned room, ready to seize the day! Kick off your morning at the hotel's fitness center to get your blood pumping, or take a leisurely stroll around the beautiful vicinity. If you're a golf enthusiast, the nearby golf course beckons for a delightful game, while dedicated parking options are available for those driving in. With a 24-hour front desk to assist with your needs, whether it's the wee hours of the morning or late-night cravings, you’ll find the service as warm and inviting as the Chicago sun.

With 656 glowing reviews, travelers rave about their experiences at The Willows Hotel. Guests often highlight the delightful non-smoking rooms and the overall relaxed atmosphere that feels like home away from home. Whether you’re in town for a quick getaway or a more extended stay to soak up the sights, The Willows Hotel ensures your Chicago experience is nothing short of memorable. Book your stay today and get ready to make some unforgettable memories!

At The Willows Hotel, you're not just booking a room; you're securing an experience that caters to travelers of all kinds! Families will find solace in our spacious Deluxe room with two Queen beds, perfect for accommodating four adults and two children, allowing you all to spread out while still enjoying quality time together. If it’s a romantic escape you have in mind, our Executive King Room offers a cozy setting with a plush King-size bed, ideal for sweet dreams amidst the energy of Chicago.

We pride ourselves on creating an atmosphere that allows every guest to feel at home. With our variety of room types, from the compact yet charming Petite Queen Room to the more spacious Studio Standard, there’s something for everyone, whether you're exploring the city solo, on a couple’s getaway, or traveling with the whole crew. And don’t forget: all rooms are non-smoking, ensuring a fresh and clean space for your stay.

Every moment at The Willows Hotel is designed for your delight, from our polite and accommodating staff to the tantalizing coffee ready to fuel your morning adventures. You’ll find our 24-hour front desk eager to help with recommendations on local hotspots, ensuring you don’t miss a beat during your Chicago visit. So come, kick back and sip a cup of joe as you plan out your daily escapades. Your Windy City adventure starts right here at The Willows Hotel, where comfort meets fun!

Closest airports

Chicago Midway International Airport

11.5mi

Chicago O'Hare International Airport

13.8mi

Most popular amenities

Free wifi

Air conditioning

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Bathtub

Rooms

Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel
Small Queen in The Willows Hotel

Show 7 photos

Small, Queen Size

1 Queen Size Bed

120 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

+

More details

Welcome to our Small Queen double room, perfect for a cozy and intimate stay. This 118 sqft space offers a comfortable Queen size bed, a private bathroom with a bathtub and shower, and a range of amenities including a minibar, flat-screen TV, and air conditioning.

Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel
Executive King Room in The Willows Hotel

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Executive

1 King Size Bed

270 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

x4

+

x3

More details

Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel
Standard Queen Room in The Willows Hotel

Show 6 photos

Standard, Queen Size

1 Queen Size Bed

170 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

x4

+

x3

More details

Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel
Deluxe Queen Room with Two Queen Beds in The Willows Hotel

Show 8 photos

Deluxe, 2 Queen Size Beds

2 Queen Size Beds

280 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

x4

+

x3

More details

Show 7 photos

Compact, Queen Size

1 Queen Size Bed

+

More details

Petite, Queen Size

1 Queen Size Bed

+

More details

Deluxe

1 Queen Size Bed

x4

+

x3

More details

Standard, Queen Size, Single Use

1 Queen Size Bed

More details

Standard, King Size

1 King Size Bed

x4

+

x3

More details

Studio Standard

x5

+

x3

More details

Economy

x4

+

x3

More details

Studio Economy

x5

+

x3

More details

Guest reviews

7.8

656 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Debbie

8.2

March 2025

The size of the room was nice. The cleanest of the bathroom was great.The bed was very comfortable. The mini fridge was well stocked and very reasonable price. The check in and out was easy.The lady desk clerk was very pleasant. The fireplace was lit and had a special charm.

The decor wasn't my cup of tea kind of weird. The elevator certification maybe expired. A microwave would be nice in the room instead of the one in the common area. The view out of the window was a filled dumpster and a parking lot not a very scenic view. You can hear the people above you walking around. The heat rattling was something we were not use to. For the price it was a little to outdated.

🇺🇸

Shannon

9.1

June 2024

This place is exactly as described. It has everything you need for a comfortable stay. If you are looking for tons of amenities on site(pool, weight room, breakfast etc...)you will need to go elsewhere and pay A LOT more money. There was parking just down the street for $25 for 24 hours. They do not have a fitness center, but there was free access to one right by the parking garage. We were able to walk to Wrigley Field from here and overall we loved the location.

I can't say I didn't like anything about the property. I think the bathrooms could be updated, but they were clean.

🇺🇸

Christam

8.2

February 2025

The location was convenient for our needs, and the room was nice. The bed was comfortable. We didn't take advantage of the tea, coffee, or snacks offered in the lobby because we were too busy. However, I was not pleased that I had to pay over $100 for parking for just two nights and half a day. On the positive side, the parking was conveniently close, which was a pleasant surprise since we weren't prepared for that aspect of our trip.

Having to pay for the parking. And DoorDash is expensive. Not the hotels fault, but again I was not expecting the prices we paid.

🇺🇸

Christian

9.1

February 2025

Nice old-style hotel--a lot of the new Chicago hotels feel very cookie-cutter, this is more lived-in. I liked having an old radiator in the restroom; kept things plenty warm despite being zero degrees outside and felt nostalgic. Also a quick 10-15 minute walk to the Diversey Brown Line stop and many local amenities (Trader Joe's and Fresh Market within a few blocks, lots of nightlife in the area).

No real closet; rack in the room for hanging shirts and coats but with limited space.

🇬🇧

Amy

9.1

January 2025

Location, my room was beautiful - big and spacious. Very clean. Staff were lovely. Loved the cookies in the lobby, was super quiet for first 2 nights, thought I was only 1 staying in hotel. Will definitely be back

On last night the people in room next to me were super loud, went on until 3am. No kettle in room, was ok for me this time as my room was right next to lift so took me secs to get downstairs for drink but if I was all way at back of hotel I wouldn't have been happy.

🇧🇷

Mariana

10

August 2024

Amazing location, rooms were just as advertised, comfortable mattress and pillows, air-con, easy access to water and coffee in the lobby, the decoration of the lobby was so fun and whimsy!

The humidity made the carpet have a certain… Smell. It quickly dissipated after turning on the air conditioner, so not a big issue, but I think that maybe it’s time to either reconsider the carpets or give them some extra TLC.

🇦🇹

Michael

9.1

July 2024

We only stayed for two nights, but we would have loved to stay longer. The hotel has a charming retro flair that captivated us right from the beautifully designed hotel lobby. The entire hotel staff is extremely friendly and helpful. A 24/7 coffee and tea bar rounded off the relaxed and cozy hotel experience. The neighborhood is also very quiet and pleasant.

The only downside was that finding parking around the hotel was a bit challenging. Nevertheless, we highly recommend this hotel!

🇺🇸

Jaime

8.2

October 2024

I love the charming, old-fashioned feel of the hotel, and it’s impressively well-maintained.

I stayed in a room with two beds, and one of the mattresses was very soft, as if it was nearing the end of its lifespan. It would be great if the hotel replaced mattresses more frequently. While the mattress was still usable, it sagged noticeably from wear and could have been more comfortable.

🇺🇸

Powers

10

December 2023

The Front Desk is staffed by manly GENTLEMEN -- can't remember the last time I've encountered that! -- who were exceptionally attentive, courteous, presentable & professional; and knowledgeable about the local goings-on. My room had a bathtub! (And also a fully stocked mini bar, including corkscrew and savory and sweet snacky snacks.) Comfortable mattress and bathrobe. Classical music played in the lovely, cozy lobby. There was a table of free coffee, including decaffeinated, and hot water.

Took a while for the heat to crank up in my room. I love to be toasty, baby.

🇦🇺

Tatiana

9.1

June 2023

Location was perfect for the bars on the north side and was near many great food options. Was also surrounded by public transport options that went straight into the centre of downtown. A nice, quieter vibe if you're looking for something low key but also with everything you need around you.

I wish the view wasn't a brick wall and that it was easier to control the temperature in the room as it was either super cold or super hot with no in between. I also wish the fridge had a bit more room for our own purchases as it was so full to the brim with mini bar items it was hard to fit your own in.

Points of Interest Around The Willows Hotel

Attractions

Trickery

0.8mi

Wrigley Field

1.1mi

Wrigleyville

1.2mi

Chicago Loop

2.5mi

Chicago River

3.3mi

Chicago Pedway

3.4mi

Marquette Building

3.8mi

Chicago Board of Trade Building

3.9mi

United Center

4mi

Harold Washington Library Center (Chicago Public Library)

4.1mi

Shedd Aquarium

4.8mi

Chicago Chinatown

5.6mi

Prairie Avenue Historic District

5.7mi

University of Chicago

10.2mi

Jackson Park

10.7mi

Amenities of The Willows Hotel

Free wifi

Air conditioning

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Bathtub

Stay rules - The Willows Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Willows Hotel

What's the check-in and check-out schedule at The Willows Hotel?

When you book a stay at The Willows Hotel, you can access your room from 03:00 PM and should leave by 11:00 AM.

Does The Willows Hotel come with parking?

Yes, The Willows Hotel does provide parking for its guests. The hotel offers public parking at a nearby location for a price of $25 per day. Reserving a parking spot in advance is not required.

How much does a stay at The Willows Hotel cost?

Starting rates at The Willows Hotel begin from $74. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

What types of rooms does The Willows Hotel offer?

The Willows Hotel offers a variety of room options including Standard Queen Rooms, Executive King Rooms, Deluxe Queen Rooms with Two Queen Beds, and Small Queen Rooms. All rooms are non-smoking and accommodate 2 adults, except for the Deluxe Queen Room which can accommodate 4 adults and 2 children. Bed sizes range from Queen to King. Room sizes vary from 118 sqft to 280 sqft.

Where can guests find entertainment in The Willows Hotel?

At The Willows Hotel, guests have a range of leisure amenities to enjoy during their stay. They can start their day by playing a round of golf at the hotel's golf course. The golf course provides a beautiful setting and an opportunity for guests to relax and enjoy the outdoors.

For those looking to stay active, the hotel offers a well-equipped fitness center. Guests can make use of the latest exercise equipment and work out at their convenience.

In the evenings, guests can unwind with movie nights and stand-up comedy shows. These entertainment options provide a fun and relaxing atmosphere for guests to enjoy.

With the golf course, fitness center, movie nights, and stand-up comedy shows, guests at The Willows hotel can have an enjoyable and memorable stay filled with leisure activities.

Does The Willows Hotel accept credit cards?

No, The Willows Hotel does not accept cash. However, they accept credit cards such as JCB, Discover, Diners Club, American Express, Mastercard, and Visa.

From

$74

Call for great rates

+1-833-728-2041