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$74555 West Surf, Chicago, 60657 , Illinois, United States
656 reviews
1/24
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Bathtub
Welcome to The Willows Hotel, your charming retreat in the vibrant city of Chicago! Nestled just 5.8mi from the hustle and bustle of the city center, this delightful three-star hotel makes for the perfect base to explore the Windy City. Starting at just $74 a night, you can indulge in cozy accommodations that come equipped with all the essentials for a fun-filled stay, including free Wi-Fi and delightful complimentary toiletries to pamper yourself after a day of adventures.
Imagine waking up in your comfortably air-conditioned room, ready to seize the day! Kick off your morning at the hotel's fitness center to get your blood pumping, or take a leisurely stroll around the beautiful vicinity. If you're a golf enthusiast, the nearby golf course beckons for a delightful game, while dedicated parking options are available for those driving in. With a 24-hour front desk to assist with your needs, whether it's the wee hours of the morning or late-night cravings, you’ll find the service as warm and inviting as the Chicago sun.
With 656 glowing reviews, travelers rave about their experiences at The Willows Hotel. Guests often highlight the delightful non-smoking rooms and the overall relaxed atmosphere that feels like home away from home. Whether you’re in town for a quick getaway or a more extended stay to soak up the sights, The Willows Hotel ensures your Chicago experience is nothing short of memorable. Book your stay today and get ready to make some unforgettable memories!
At The Willows Hotel, you're not just booking a room; you're securing an experience that caters to travelers of all kinds! Families will find solace in our spacious Deluxe room with two Queen beds, perfect for accommodating four adults and two children, allowing you all to spread out while still enjoying quality time together. If it’s a romantic escape you have in mind, our Executive King Room offers a cozy setting with a plush King-size bed, ideal for sweet dreams amidst the energy of Chicago.
We pride ourselves on creating an atmosphere that allows every guest to feel at home. With our variety of room types, from the compact yet charming Petite Queen Room to the more spacious Studio Standard, there’s something for everyone, whether you're exploring the city solo, on a couple’s getaway, or traveling with the whole crew. And don’t forget: all rooms are non-smoking, ensuring a fresh and clean space for your stay.
Every moment at The Willows Hotel is designed for your delight, from our polite and accommodating staff to the tantalizing coffee ready to fuel your morning adventures. You’ll find our 24-hour front desk eager to help with recommendations on local hotspots, ensuring you don’t miss a beat during your Chicago visit. So come, kick back and sip a cup of joe as you plan out your daily escapades. Your Windy City adventure starts right here at The Willows Hotel, where comfort meets fun!
Closest airports
Chicago Midway International Airport
11.5miChicago O'Hare International Airport
13.8miFree wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Bathtub
Show 7 photos
Small, Queen Size
1 Queen Size Bed
120 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
+
More details
Welcome to our Small Queen double room, perfect for a cozy and intimate stay. This 118 sqft space offers a comfortable Queen size bed, a private bathroom with a bathtub and shower, and a range of amenities including a minibar, flat-screen TV, and air conditioning.
Show 7 photos
Executive
1 King Size Bed
270 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
x4
+
x3
More details
Show 6 photos
Standard, Queen Size
1 Queen Size Bed
170 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
x4
+
x3
More details
Show 8 photos
Deluxe, 2 Queen Size Beds
2 Queen Size Beds
280 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
x4
+
x3
More details
Show 7 photos
Compact, Queen Size
1 Queen Size Bed
+
More details
Petite, Queen Size
1 Queen Size Bed
+
More details
Deluxe
1 Queen Size Bed
x4
+
x3
More details
Standard, Queen Size, Single Use
1 Queen Size Bed
More details
Standard, King Size
1 King Size Bed
x4
+
x3
More details
Studio Standard
x5
+
x3
More details
Economy
x4
+
x3
More details
Studio Economy
x5
+
x3
More details
7.8
656 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Debbie
8.2
March 2025
The size of the room was nice. The cleanest of the bathroom was great.The bed was very comfortable. The mini fridge was well stocked and very reasonable price. The check in and out was easy.The lady desk clerk was very pleasant. The fireplace was lit and had a special charm.
The decor wasn't my cup of tea kind of weird. The elevator certification maybe expired. A microwave would be nice in the room instead of the one in the common area. The view out of the window was a filled dumpster and a parking lot not a very scenic view. You can hear the people above you walking around. The heat rattling was something we were not use to. For the price it was a little to outdated.
Shannon
9.1
June 2024
This place is exactly as described. It has everything you need for a comfortable stay. If you are looking for tons of amenities on site(pool, weight room, breakfast etc...)you will need to go elsewhere and pay A LOT more money. There was parking just down the street for $25 for 24 hours. They do not have a fitness center, but there was free access to one right by the parking garage. We were able to walk to Wrigley Field from here and overall we loved the location.
I can't say I didn't like anything about the property. I think the bathrooms could be updated, but they were clean.
Christam
8.2
February 2025
The location was convenient for our needs, and the room was nice. The bed was comfortable. We didn't take advantage of the tea, coffee, or snacks offered in the lobby because we were too busy. However, I was not pleased that I had to pay over $100 for parking for just two nights and half a day. On the positive side, the parking was conveniently close, which was a pleasant surprise since we weren't prepared for that aspect of our trip.
Having to pay for the parking. And DoorDash is expensive. Not the hotels fault, but again I was not expecting the prices we paid.
Christian
9.1
February 2025
Nice old-style hotel--a lot of the new Chicago hotels feel very cookie-cutter, this is more lived-in. I liked having an old radiator in the restroom; kept things plenty warm despite being zero degrees outside and felt nostalgic. Also a quick 10-15 minute walk to the Diversey Brown Line stop and many local amenities (Trader Joe's and Fresh Market within a few blocks, lots of nightlife in the area).
No real closet; rack in the room for hanging shirts and coats but with limited space.
Amy
9.1
January 2025
Location, my room was beautiful - big and spacious. Very clean. Staff were lovely. Loved the cookies in the lobby, was super quiet for first 2 nights, thought I was only 1 staying in hotel. Will definitely be back
On last night the people in room next to me were super loud, went on until 3am. No kettle in room, was ok for me this time as my room was right next to lift so took me secs to get downstairs for drink but if I was all way at back of hotel I wouldn't have been happy.
Mariana
10
August 2024
Amazing location, rooms were just as advertised, comfortable mattress and pillows, air-con, easy access to water and coffee in the lobby, the decoration of the lobby was so fun and whimsy!
The humidity made the carpet have a certain… Smell. It quickly dissipated after turning on the air conditioner, so not a big issue, but I think that maybe it’s time to either reconsider the carpets or give them some extra TLC.
Michael
9.1
July 2024
We only stayed for two nights, but we would have loved to stay longer. The hotel has a charming retro flair that captivated us right from the beautifully designed hotel lobby. The entire hotel staff is extremely friendly and helpful. A 24/7 coffee and tea bar rounded off the relaxed and cozy hotel experience. The neighborhood is also very quiet and pleasant.
The only downside was that finding parking around the hotel was a bit challenging. Nevertheless, we highly recommend this hotel!
Jaime
8.2
October 2024
I love the charming, old-fashioned feel of the hotel, and it’s impressively well-maintained.
I stayed in a room with two beds, and one of the mattresses was very soft, as if it was nearing the end of its lifespan. It would be great if the hotel replaced mattresses more frequently. While the mattress was still usable, it sagged noticeably from wear and could have been more comfortable.
Powers
10
December 2023
The Front Desk is staffed by manly GENTLEMEN -- can't remember the last time I've encountered that! -- who were exceptionally attentive, courteous, presentable & professional; and knowledgeable about the local goings-on. My room had a bathtub! (And also a fully stocked mini bar, including corkscrew and savory and sweet snacky snacks.) Comfortable mattress and bathrobe. Classical music played in the lovely, cozy lobby. There was a table of free coffee, including decaffeinated, and hot water.
Took a while for the heat to crank up in my room. I love to be toasty, baby.
Tatiana
9.1
June 2023
Location was perfect for the bars on the north side and was near many great food options. Was also surrounded by public transport options that went straight into the centre of downtown. A nice, quieter vibe if you're looking for something low key but also with everything you need around you.
I wish the view wasn't a brick wall and that it was easier to control the temperature in the room as it was either super cold or super hot with no in between. I also wish the fridge had a bit more room for our own purchases as it was so full to the brim with mini bar items it was hard to fit your own in.
Attractions
Trickery
0.8miWrigley Field
1.1miWrigleyville
1.2miChicago Loop
2.5miChicago River
3.3miChicago Pedway
3.4miMarquette Building
3.8miChicago Board of Trade Building
3.9miUnited Center
4miHarold Washington Library Center (Chicago Public Library)
4.1miShedd Aquarium
4.8miChicago Chinatown
5.6miPrairie Avenue Historic District
5.7miUniversity of Chicago
10.2miJackson Park
10.7miAttractions
Trickery
0.8miWrigley Field
1.1miWrigleyville
1.2miChicago Loop
2.5miChicago River
3.3miChicago Pedway
3.4miMarquette Building
3.8miChicago Board of Trade Building
3.9miUnited Center
4miHarold Washington Library Center (Chicago Public Library)
4.1miShedd Aquarium
4.8miChicago Chinatown
5.6miPrairie Avenue Historic District
5.7miUniversity of Chicago
10.2miJackson Park
10.7miAirports
Chicago Midway International Airport
11.5miChicago O'Hare International Airport
13.8miFree wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Bathtub
Activities
Bar crawls
Golf course
Movie nights
Stand-up comedy
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Food & Drink
Minibar
Snack bar
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Air conditioning
Carpeted
Elevator
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Parking
Parking
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Safety & security
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service/Alarm clock
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Public parking is available at a location nearby (reservation is not needed) and costs USD 25 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Diners Club,
Visa,
Discover,
JCB,
Mastercard,
American Express
This property does not accept cash.
What's the check-in and check-out schedule at The Willows Hotel?
When you book a stay at The Willows Hotel, you can access your room from 03:00 PM and should leave by 11:00 AM.
Does The Willows Hotel come with parking?
Yes, The Willows Hotel does provide parking for its guests. The hotel offers public parking at a nearby location for a price of $25 per day. Reserving a parking spot in advance is not required.
How much does a stay at The Willows Hotel cost?
Starting rates at The Willows Hotel begin from $74. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What types of rooms does The Willows Hotel offer?
The Willows Hotel offers a variety of room options including Standard Queen Rooms, Executive King Rooms, Deluxe Queen Rooms with Two Queen Beds, and Small Queen Rooms. All rooms are non-smoking and accommodate 2 adults, except for the Deluxe Queen Room which can accommodate 4 adults and 2 children. Bed sizes range from Queen to King. Room sizes vary from 118 sqft to 280 sqft.
Where can guests find entertainment in The Willows Hotel?
At The Willows Hotel, guests have a range of leisure amenities to enjoy during their stay. They can start their day by playing a round of golf at the hotel's golf course. The golf course provides a beautiful setting and an opportunity for guests to relax and enjoy the outdoors.
For those looking to stay active, the hotel offers a well-equipped fitness center. Guests can make use of the latest exercise equipment and work out at their convenience.
In the evenings, guests can unwind with movie nights and stand-up comedy shows. These entertainment options provide a fun and relaxing atmosphere for guests to enjoy.
With the golf course, fitness center, movie nights, and stand-up comedy shows, guests at The Willows hotel can have an enjoyable and memorable stay filled with leisure activities.
Does The Willows Hotel accept credit cards?
No, The Willows Hotel does not accept cash. However, they accept credit cards such as JCB, Discover, Diners Club, American Express, Mastercard, and Visa.
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