The front desk staff and valet parking staff were extremely nice. Everyone chatted with us and even offered restaurant suggestions. It was nice to see people seemingly enjoying their job and trying to enhance their guests’ stay.

The only negative was there was construction out the window and they were working Saturday morning. I’m not sure the time, it wasn’t ridiculously early, but we’re were still trying to sleep in. Not the hotel’s fault, but the rooms facing that would be nice to include an additional fan to drown out that noise.

The front desk staff Andy was amazing!! He was super helpful and friendly!!

The incidental charge was high and was not explained to me when I made the booking, also the parking was made to seem like the best deal when in reality it was more expensive than nearby parking. Also, we could not use our streaming device on the TV.

It was super quiet and the mattress was comfortable. I was impressed they offered cups/glasses and plates. Nothing Plastic. As well as dishwashing liquid to wash the plates. Very clean and comfortable.

The location does not have a parking Lot. It was hard to determine where to load or park you car. I parked down an alley way went inside to asked where do I park and was told I could leave it in the Alley and the Valet person will take care of it. There was no one outside or offered any direction until I went inside.

Breakfast was great, location was perfect for what we were in town for. The room was clean and we liked the mini kitchen. For the price that we paid, we would have loved a view of the city from our room, but can't complain. We know that's not possible for everyone.

The location of the hotel was close different eateries and entertainment. This was a plus because we didn't have a vehicle.

The breakfast should have more variety like sausage, bacon, grits, etc.

spacious and comfortable

small things like the the sliding bathroom door. handle was loose. door had no visible handle to easily open and close. Other small maintenance things like the bathroom shower water on-off was loose and needed maintenance. Parking in downtown Indianapolis was pricey.

We liked the room and amenities. It was clean. Breakfast was good and well stocked. The front desk staff was kind and willing to help with whatever was needed.

The only thing I didn’t like was the parking. They had valet parking but we ended up parking on the street. The nearest parking garage was across the 5-6 lane street. I just wish there was more affordable parking.

Loved the location easy to walk to everything. Easiest check in and out process ever. Valet was very helpful, car tire was low on air they filled the tire and let us know immediately so we weren’t stuck when we went to leave.

everything was clean and the staff was super nice

the lady talked about the pool at check in, she failed to mention that it was closed. 🤦🏼‍♀️ you should put on your website that the pool is closed. kids were upset.

Location right downtown.

Easy to miss and valet parking only is an extra $40. It’s expected for a downtown hotel, but it still doesn’t make it right. Include all the costs in the room rate so we can compare true cost.