The Cook Hotel & Conference Center

This Hotel has the absolute BEST BEST BEST BEST customer service in the ENTIRE WHOLE WORLD.. I am so in love. I am huge on customer service. 1. They answer the phone and they do it PROFESSIONALLY. They DO NOT hang up in your face. THEY ARE VERY POLITE. THEY ARE EXTREMELY accommodating. 2. I LOVE THEM AND WILL BE BACK 100 TIMES LOL. 3. Extremely clean perfect perfect room 4. I needed to check in early because I only needed a hotel to get sleep for my night shift. It was a smooth and easy transaction. 5. I opened the pillows to see who they brought them from. IT WAS SO COMFORTABLE IM BUYING MY OWN LOL. 6. Free delicious breakfast 7. Polite staff. Honestly I'm shocked with the polite professionalism and customer service!! Room was big big Thank you guys!!

They were perfect.

The front desk staff were impeccable. The room was nicely appointed very clean and quiet. The grounds of the facility were the LSU campus and I walked around and looked at their greenhouses and gardens and other type of agricultural research they have going on there which I found interesting.

I did not think much of their “traditional southern “breakfast. I thought it was quite lame, in fact. I also really did not like that after I booked a second night after being there my first day I got a loud knock on my door from what appeared to be a security person who told me he was sent up to “just check on the room “. This was rather offensive not to mention highly disturbing as I had finally fallen asleep for a nap after getting in very very late the day before. I got no reply when I said the phone works why not call up.

cleanliness and I love the front desk clerk Kenneth he’s very friendly and professional every time I visit not only with me I’ve also noticed his encounter with other guests and I had a issue with my refrigerator I called front desk within minutes maintenance was knocking on my door I’m so sorry I forgot the maintenance man name but he was very efficient, nice, prompt and professional

the wifi service is weak and you no longer have starz cable

Nice hotel, friendly staff, good breakfast, great location close to the LSU

We got a room with a noisy A/C unit that was switching on/off every hour, so we could not sleep, also the room had a door connecting to the adjacent room where we could hear the people talking like being in the room with us. After we complained, we were moved to a quiter room. They were unable to fix the coffee machine and refill the coffee in our room after we complained 3 times.

Beds were comfortable and it was surprisingly quite especially for being on LSU campus.

Finding the building is difficult I drove in circles and finally had to call the front desk for help. The decor is very bland and reminds you of the movie The Shining.

The breakfast was great! It was very quick, easy and convenient. The location was perfect as we were attending a basketball game and visiting our daughter who attends LSU! Parking was easy too.

Lovely hotel on the LSU campus, with an elegant and comfortable vibe to it. Rooms were very clean and comfortable and well-apportioned, and WiFi was strong and consistent. The free breakfast was an unexpected bonus, and quite nice.

A little difficult to fine, only since I was not at all familiar with the campus, but once I got there, all was fine.

location, decor, staff, breakfast, comfort

My TV and remote didn’t work. No channels available. NOTE: It wasn’t a big dislike and I called the front to report room 522; but I declined Maintenance coming to my room at 9:00pm since I was in bed and a solo traveler.

I liked the hotel staff especially the front desk people, I like my room it was very clean and well appointed, and I like the grounds of LSU.

I did not care for the breakfast, I did not like that they was cold and full of bugs and the hot tub wasn’t,there by making it unusable

Overall the breakfast was good, a normal hotel standard. Not exceptional. The pastry is poor and the meat is common.

Provide a quality egg and a meat variety. A better pastry offering