The rooms were very comfortable. The location is good, close to the center of Boston, but you have to walk almost 2 km to get there. The area is very good and beautiful, with a park and the river just behind the hotel. There are two train stations relatively close (maybe 700 meters away). The hotel area is nice, but if you need a supermarket, you have to walk more than 1 km to find one. Only a few restaurants nearby and not good ones. The mall in front of the hotel is under renovation, so only a few stores are working.

The food in the hotel restaurant was too expensive, and if your group is more than 5 people, you have to pay an additional service charge, it is better to sit at two tables of no more than 4 people. There are no supermarkets nearby and only one convenience store 1 km away that is not worth it. You have to walk a lot, but in Boston, if you don't stay downtown, you either take taxis or walk.

we have been at the Sonesta for the past years and love it but it seems thst the new owners have been taking the service down especially concerning cleaning in rooms and bars plus starbucks dehli are closed most of the time

the view is stunning and the location is great.

they don’t have breakfast

We had a corner room which we really like as it generally has more windows. Room was spacious enough for the two of us, bed and pillows were comfortable and liked that there was a mini fridge and a small window that open slightly to get some fresh air. Location, Location, Location!! We have stayed here many times over the past 20 years - never disappointed. Close to everything yet has a much more relaxed feeling being just across the Charles River. Love the walking path and benches along the river. Lovely to stroll with a morning cup of coffee or just sit and take in the scenery. There is a mall just across the street and the Museum of Science is within walking distance.

There were no negatives that I recall

The stop was beyond friendly. I enjoyed them all very much! Especially the ladies in the café the front desk staff was super friendly and super helpful as well! The location was absolutely perfect for everything we needed. The view outside our room by the elevators was absolutely gorgeous. The pool was very nice too and I really liked the sky view from the windows overlooking the pool.

The curtains would not open in the room, except for a small bit and made it super dark no matter what I did to try to keep them open. The floor was very loud and we could hear everything in the hallways and a lot of banging around all the time because I think we were in the air, the ice machine in and some other room with a lot of equipment in it. The toilet paper kept falling off the roller, which doesn’t seem like a big deal but it happened like 12 times. There wasn’t very much bedding, but the pillows were very comfortable, and so was the mattress. Otherwise everything else was absolutely amazing. I just honestly had a lot of issues with the room and have had better bedrooms and other hotels which were not nearly as nice as this one.

Second time here! Well-equipped rooms, very clean, with great bathrooms. Right next to the Charles river, on the Cambridge side, in a pleasant area, well-connected to Cambridge and Boston. The local area is very clean, generally not too loud and has a number of good restaurants (the Helman standing out with great food and good service). Beds are very comfortable, gym is extensive and the pool is a good size in a great room (with a towel station). The staff are professional and efficient, with spacious, stylish lobby areas. The outdoor seating area overlooking the river is very nice. Everything is modern and clean. Parking is convenient above the hotel, and competitively priced for there, but not cheap.

Some taxi/uber/lyft drivers go to the wrong entrance/exit, so watch out. The parking spaces are small (my car was scratched by a neighbouring vehicle's door) and there is a significant chance of no space being available. The in-house cafe is a starbuck's confession with some breakfast and snack options, but we preferred second street cafe, sweet touch cafe or curio coffee nearby. The fresh cucumber/orange water in the lobby was very much appreciated on hotter days.

The area was perfect. I liked the fact that you could eat at the restaurant and watch the river. In the mall was right across the street if you got bored.

Not that the hotel has anything to do with us but all of the road work in the area was very annoying to navigate around. It was also pretty ugly looking. Also probably a few more umbrellas for sitting outside would’ve been helpful. It was super sunny. We wanted to be outside, but it was just too much and not enough shade.

quiet, comfortable bed, great location, wonderful staff

I prepaid for our room when I reserved. When I got to property they asked for a card to charge $150 for any incidentals. however, when I got home, I found 2 additional charges on my card equaling over $700. Add that to the $150 and we have $900 in pending charges for a room we had prepaid for in full! We were not ever told this would happen, nor did we sign any paperwork accepting these charges. I will wait a couple of days to see if they drop off our card, but I have no idea why these pre-authorizations were done in the first place.

It was a very clean place with kind service and a wonderful built in restaurant. All and all, a wonderful, cleanly experience. It's also super close to the galleria mall. My luggage broke on arrival and I was quickly able to snatch up a new one by just crossing over the street to the mall. Also, Ubers and Lyfts are quite active here.

Personally, I found it a bit too fancy for my tastes. But, some people would probably prefer that. The hotel is also near a loud train and you can feel the train go by sometimes. My room didn't have hand-soap, but I brought some with me, so it wasn't an issue. I'm sure if I had just asked, I would have gotten it.

I love how clean the bathroom was. This is one of the “must” in a room. Location is pretty good if you’re looking to be close enough, but away from the noise of the main city. They won’t tell you, but you can park paying meter in the street behind the hotel, the downside of this is that it’s starts at 8 am in the morning.

The receptionist could have been more friendly. There was only one elevator workings, causing overcrowded lifts and long waits to go up and down.