Staff were friendly and smiley, check-out was quick and easy, and being in between North Adams and Williamstown was what I needed for the trip. Walgreens, dining options, and a dispensary across the road was nice too. Didn’t get breakfast but they have free continental breakfast.

I’m aware that I wasn’t going for a high-end hotel; I’m noting these points to be helpful for other travelers. Not sure what was up but the lamps would stop working at a certain point during the night. Curtain fixture was coming off the wall and installed in a way that made shutting the curtains completely a bit difficult but I figured it out. Sad shower and thin-ish walls. Unstable internet and TV, so grab a book or magazine and detox from screens!

Very friendly and helpful staff when I had some issues with my key card. Room was very clean

I wish the lamps had USB plugs because I forgot to bring a wall plug since I am so accustomed to hotels having the lamps with the USB. These lamps actually had old fashioned phone jack plugs which I found funny. I understand some of the decor is slightly outdated but that doesn't bother me as long as it's clean. Which it was very clean!

Very well managed with friendly and helpful owners. Rooms were clean and beds were comfortable. The intercontinental breakfast was standard fare as expected for the chain, nothing spectacular but sufficient for us. Great location for visiting Williams College. We arrived late at night and the place was safe and quiet. We parked right outside our room.

Nothing

The people who run the place are very nice hardworking folks. Short-staffed due to illness. Remaining staff doing well in spite of the extra load.

Breakfast was minimal, could have been a little better--e.g, not enough cutlery, no napkins, some supplies were stale and dried out. Probably better when there's someone in charge, specifically.

Convenient location. Ground-floor entrance. Cleanliness of room. Tastefully decorated outside for the season. Generous complementary breakfast. And a good value.

A few updates and repairs in the room…Bathroom fan very noisy… Fuel electric outlets… And one wasn’t working well. But overall a well cared for room. Renovations taking place throughout… Central heating was not working… But we were provided with a portable heater that worked very well.

I did not have the breakfast. I liked the convenient location & friendly staff. It was quiet & clean.

I had sent a message on Booking.com a couple of days before the trip & never got a response. It all worked out, but I just wish they had responded timely.

Loved the cleaning lady whom is the only staff member we really saw. She was exceptional and the guests enjoy her bubbly, outgoing personality. She bends over backwards for her guests!!!

the rate for a week was a little crazy, saved money by using booking.com

The room (205) had plenty of floor space for exercising, windows on both sides (and bathroom!) that we could open, beautiful view of mountain, friendly helpful receptionist. We did not try to access Wifi. Comfortable all around. Breakfast was fine: fresh fruit, bagels, waffles, hard-boiled eggs, etc.

Nothing

This Howard Johnson met my expectations for a budget hotel and the staff were really nice and helpful. The breakfast was good and had lots of options. We were going to MASS MoCA on a very busy weekend and this was close by (about 5 miles away, in Williamstown, but on the side closest to North Adams). It was way cheaper than anything in North Adams, so I am a satisfied customer!

I wish the shower was a bit more powerful.

We stayed for one night during Memorial Day weekend. Everything was great except the microwave in the room was not working.