Holiday Inn Express Hotel & Suites Festus-South St. Louis, an IHG Hotel

The staff moved my wife and I to another very nice room be cause of next door problems.

Room 413 on August 13th had two young boys under the age of 18. Fighting, playing loud music and banging on the walls. I call the desk clerk to help fix this situation at 12:00 am. They were still at it at 5;00 am. I went to the room next to mine(411) no parents around. The desk clerk said he new who the were and get them To be quite. So I got about 2 hours of sleep from 5:20 to 7:20 am. I informed the day clerk that if the two boys were going to be in the room Next night, I will call the police to stop the disturbance, or if they rather move me to a different room. And they were very kind to move my wife and I. There parents were staying in another room. Not good!!!

It was ok.

The room was not ready. Asked for early check in. No way. So ok. But not even ready at 3. When should have been. Very dissatisfied in that. Had to wait forever. Short staffed. Tub wasn’t really clean. So no baths. So they should have credited like half the room. Because they’re faults. But whatever

It was nice.

Apparently booking through booking.com does not guarantee you what you booked. I booked a room with double beds. I was there with a buddy for the world of outlaw race and a single bed wasn’t going to work but they did not have and double beds left. There was a small pull out couch bed. My buddy slept on it and he said it was very uncomfortable. It was very loud when he would roll over in the middle of the night. I will not be using Booking.com anymore. Next year I’ll call the hotel directly to book a room. Other than that our stay was great.

The breakfast is very good. We had come into town for a two day funeral. Jenna at the front desk let us check in early, that was a tremendous help. She gave us list of resturants. She was awesome.

Room felt cramped a bit. The first night there, some guy at front desk called our room told us to bring the cart back downstairs. I told him we had unloaded our luggage and immediately took it back in the afternoon. He was a bit rude.

Can't say enough good things about this place. Staff were very pleasant. Breakfast was excellent. Room was spacious. Beds were very comfortable. Very clean throughout the property. Plenty of parking. Would most definitely stay there if passing through again.

The hotel main areas and rooms were clean and well maintained. We thought the rooms were thoughtfully designed, with outlets approximately placed. The furniture was comfortable, and the linens were soft and clean.

The bathtub had some odd staining in the bottom.Nice!

Large king room, comfortable bed and pillows, very clean, exceptional staff. Breakfast has lots of options. It's a hotel breakfast so keep your expectations reasonable, but it was decent, convenient, plentiful and the serving staff were very kind. Bathroom has plenty of counter space and shelving is handy and it was well stocked with towels, toiletries.

The only little thing I would change is that the lighting in the bathroom is quite dim.

Breakfast was okay, I really enjoyed the crisp bacon. Had a little trouble with finding the location, as it seemed a little hidden. Maybe better directions on line would make it easier to locate - like an exit # if traveling North or South & list behind Lowe's.

Better info on location

The check-in and check-out staff were very kind and helpful. The facility was very nice and clean. Clean towels and bedding. The room was comfortable. Very nice breakfast selection.

Thought the price could have been a little less for a weekday stay.

Recently updated & close to food. Internet access was very fast & easy sign on. The front desk people were friendly & gave us ideas for dinner in the area.

Price was alittle high but right off the interstate.