It was set up like an apartment which made it nice and cozy

The way one of the receptionist treated me as if her paperwork was more important than registering clients in. She had me standing at her counter until another receptionist was available and then she took a seat. If she doesn’t believe that your clients come before stapling and filing then she is in the wrong position/business

Lots of space ! Jacuzzi and sofa bed, full kitchen and more. Loved it. How ever we waited forever for the elevator and ended up taking the stairs with my 3 little kids and myself! Helps being the man around sometimes… also when when we first checked in the room wasn’t ready and came back at 430 and that weren’t ready and had no room available, so I had to kind of do the talk and ask for someone in charge and they where able to accommodate us. Shouldn’t had to happen. Anyway room was nice and also be advised that they will charge you more money once there.. fees and this and that and security deposit etc etc etc. there

Close to the boardwalk and beach

The view! It was awesome waking up to a panoramic view of the ocean. Room was very clean and well appointed. The Cafe had the great coffee and a large menu.

All the extra fees. It would be nice if those were included in the price, instead of getting hit with resort and parking fees when you get there. Also, the parking was excessive compared to other properties on the Boardwalk. They charge per day while other properties like Tropicana and Resorts charge per stay, a one time fee of $20 and $10 respectively. The gym was disappointing, no weights, only cardio machines and a weird all in one machine.

Great location and excellent view of the ocean from our 15th story studio apartment. Enjoyed the in suite jacuzzi and the kitchenette. Quiet at night and a window that can be opened to let in the fresh ocean breeze.

A few minor details could be addressed like the carpeting was loose along the kitchen tile causing a trip hazard, a dusty window ledge in need of a good cleaning and a mold stained shower curtain that should have been changed/cleaned before our stay.

Perfect location, situated right on the boardwalk. A 10 min walk from the Hard Rock Hotel and casino, and Steel pier. Our room was exceptionally spacious with a kitchenette and jet tub. Gorgeous view of the beach and Ferris wheel from our room. Room could do with some modernisation as is quite outdated but still great value for money

As with any big city, there is a lot of homelessness and people can be intimidating while asking for money etc. Wasn't as bad as other reviews I'd read but would advise people to keep their wits about them. Strong smell of weed in the hotel, the minute you step out of the elevator, despite this being a non smoking hotel.

The view of the ocean was so beautiful and so close to the water it looked like I could almost dive into the ocean 😊

The thing I didn't like is when you go to book a stay with them they send you a total price then you okay it and then when you get there they charge you all kind of taxes which I didn't understand because when I go through booking to stay at a motel hotel it says your total price would be whatever and that's what you expect to pay if you have taxes that you have to pay then they should put it in that price so you're not caught off guard but besides that everything is really good

The studio suite was really nice and roomy. The bathroom was spacious. The bed was comfortable. The view was spectacular! I loved the 5 window view! It even has a window u can open for fresh air. The pool deck was nice and large.

The pool shape was weird and very small. There is no elevator in the garage. If u need a luggage cart, u have to wait for a staff member to bring up ur stuff. He was very nice. The elevators were packed, and sometimes u had to wait for the next one, but they moved fast. When checking in, there was a mature woman behind the desk who was very nasty, rude, and very unprofessional towards the customers. She also charged my credit card $590 2x (we had 2 rooms) for the suite as if I never paid when I had already paid through booking.com. Of course, the manager who was very nice, refunded the money. Other than that, it was a good stay.

I liked the location, every room has a beautiful view, in the middle of everything on the boardwalk. Place was clean. Staff was cool.. they give you a parking permit so you have a place to park Incase you get there early. No casino in the hotel which is fine with me because not a lot of people and I hate the smoking.

People complain about the parking and no elevators.. wasn't bad for me I just parked on the lower level. And I was told I'd get my deposit back ($100) but I only received partial. Not sure why since I left the room the same way I found it (besides the sheets & towels)

We had a 5 night stay. Staff was friendly and efficient. Hotel was safe. Great location on boardwalk. Pool was nice, but a bit cold. The sun deck was nice, had a great view. My room had an amazing view of the ocean and steel pier. Room was clean and comfortable. Very well stocked with everything I needed. Jetted soaking tub was amazing!

Parking was a bit difficult. No elevator in parking garage. Made it hard with lots of luggage

The view was amazing! I liked the pool deck and that the room had a kitchenette. My floor also had a laundry room which I used. Make sure to go to the right hotel, I just put in Boardwalks resorts on Google maps and ended up at Resorts hotel.

There could be information in the laundry room that there are detergent dispensers on the second floor. Found out that after I went to the grocery store to buy. The pool could be a bit warmer.