Grand Hotel Cape May

I liked the set-up of the room.I It was very convenient to have one sink outside the bathroom with counter and stool. I could put on makeup while my husband showered. I liked that it had a sofa as well as a bed rather than two beds.

Only one side of the bed had a nightstand and reading light and it wasn't my side. Also would have been good to have some kind of nightlight in the bathroom. Couldn't leave light on in the bathroom because the switch also turned on the fan.

Rooms were clean and we'll equipped with fridge, cook top range, microwave, coffee maker, toaster etc. Staff was friendly and accommodating.

They were having major renovations including painting the entire outside of the building which required them to move one side of the building's occupants to other rooms on the 2nd day of our stay. To accomodate us they provided a $50 credit to be used in their restaurant which was an excellent dining experience.

It’s nestled across from the ocean; the rooms are EXACTLY as advertised; everything is clean, spacious and comfortable. The Oceanview is lovely; staff is great; indoor AND outdoor pool and inside restaurant. It had everything I needed. I wish I could stay longer.

This is a very minor comment… sometimes I wanted to stay in my room especially ordering food in. There are no on demand movie option on the TV. It rained and was looking forward to popcorn and a movie. That is the only comment I have here

Hemingway's including the bar was perfect. The food was excellent and the service was perfect. The bar was very comfortable for a drink before dinner. Breakfast was very reasonable and cooked to perfection. The room was clean and the bed comfortable.

The bed in our room was too big for the space leaving little room between the wall and the bed on one side to get on or out of. Parking was an issue as the place was packed for a wedding we got the last convient space otherwise we would have had a long walk around the corner from the back of the Hotel on New Jersey Avenue.

I liked the staff at the front desk, bar and restaurant, hostess , pool, The towels were great ,clean and soft.

I did not like the sheets on the bed that were all polyester because hey are cheap sheets and do not breath, and they made we sweat every time the air would cycle on and off. I did not like that the Ac unit did not have a fan switch on the thermostat to keep the air moving. The price were a bit high but that was to be expected. could not find and outdoor shower to rinse off before entering from the beach. very low water pressure in the show and sinks.

the amenities provided were of good value, ie pool with bar and food, beach with chairs, umbrellas and food offerings, activities for kids, restaurant and small shop if needing things forgotten and daily maid service.

More outlets, ie. both sides of bed and at least by table to be able to use laptop. draws for clothes were musty smelling. safe did not work. would have liked freezer space in refrigerator. bathrooms adequate but some mold, would have liked to have seen a ventilation fan.

Location and staff were friendly. The rooms were also very clean.

Jacuzzi was not very hot and jets weren't working.

Facility is clean and looks great.

The AC could not be turned down below 68 and it got a little warm in the room.

Room was a nice size -- did not use the pool but it looked nice. The breakfast was nice - wish we had gone there more than the last day.

We saw a mouse in our room at 11 pm the night we checked in. Called front desk and they came up to give us a new room. All we got was an "I'm sorry" from the front desk clerk. Would have been nice if we got some kind of credit on our bill or a free breakfast or something. But alas, we got nothing. I will be sure to tell my friends about this experience and how minimally it was rectified. Not very good customer service.

The front desk was very nice and helpful! Our room was clean, large and the bed very comfortable. We will be back soon!

Everything met our expectations.