The staff member that signed us in was very rude and not customer service friendly. She has no clue what customer service looks like. Front desk members should be the welcoming people of an organization. This lady needs training. She appeared to be overwhelmed, managing two customers and dealing with her child. It is not very professional that she has her child at the front desk while working. Bottom line, front desk staff should be much kinder to the patrons desiring to stay at the facility.

Breakfast was good , lady was very help with breakfast.

. I never complain because I know I have bad hearing. But the receptionist was just rude and gave me attitude. she treat with no manners. Didn’t even great me when I arrived. She just said give me your ID. I had my reservations in my hand. when I gave her my info. Lady said don’t want that. She rolled her eyes . She said give your ID with an attitude. Her eyes stand out because of her contacts on her eyes.

The room was clean and comfortable

The breakfast was awful. There wasn't enough food, nor was anyone cleaning or replenishing the area during breakfast, which was disappointing. There was food and spills all over the counter and floor. The pool was out of order, which was one of the reasons I chose the hotel. Also, I had to wait in a line outside at 12am. It's not a safe situation for a single woman to be in. The doors to get inside were locked, and I was in need of a restroom. I had to wait my turn to get my room key and then hold it until I got to my room.

Staff was nice, my room was for the most part clean other than the floor could have used a good mopping. There’s was no noise. All guest were pleasant. Outside landscaping was well kept clean inside and out.

Housekeeping tried coming in around 930am. I was in the bathroom yelling that I was coming because I was sure who was knocking. I get ppl check out early and there’s an urgency to turn down rooms. But maybe a call or maybe alerting guest that house keeping May start earlier.

it was clean and well equipped

the front desk receptionist was an awful human being, she was rude and not helpful, not only with me but also with an old man who was having an inquiry. I checked in around 9-10 pm and it was heavily raining and she didn’t want to help me out to make a reservation, asking me to do it through an app, however my internet connection wasn’t stable.

The staff greeted us courteously and professionally. The room was very clean and very comfortable. It was definitely more than we hoped for; especially for the price. Good luck trying to find something this good on such a short notice. We booked the Friday, to stay the Sunday.

Everything. Anything better would be a room at the casino we played.

property was basic but expected for the money the pictures give a luxury feel but it’s more like an apartment

the front desk staff. I was met with a grunt and a front desk assistant who couldn’t be bothered to deal with me

Breakfast was good regarding the price of reservation. Good place, nice staff. The room size was perfect and big!!! The bed were nice!!

My room smell smoking, but it was not too much disgusting. All of the rest was so good, so for me was not so terrible. The microwave was a little bit old.

The price we paid for the room we got was definitely worth it. It was huge and spacious. Beds were comfortable and it was definitely hygienic. Breakfast was nice. There is always enough for everybody. Travelling by car was easy for us, location is perfect if you plan to visit Philadelphia. There was also a burger drive in called Weber, they serve good food.

None

Free breakfast, price, and location

The room was dirtier than I expected. The room needed upgrades. The matresses need to be replaced. The lighting in the room was very poor.