This hotel is conveniently located off Interstate 40, near Old Town Albuquerque. It has its own parking lot which was patrolled by security, making it feel very safe. We requested a wheelchair accessible room and found it to be very well appointed and comfortable for my husband. The bathroom was very large and easy for him to maneuver around with his wheelchair. There was a roll-in shower with built-in shower chair and handheld shower sprayer. (Side note: The lighting in the bathroom was very dim... almost like "mood lighting"?? Making it difficult for shaving, applying makeup, etc) The room was very spacious and also easy for him to move around in his wheelchair. The room and the entire facility was clean and comfortable. The area was quiet and food options are within walking distance. We did not have the breakfast, so can't give any info on that.

The only thing we were disappointed with was the lighting in the bathroom. The lighting was so dim it was very difficult for my husband to shave or for me to apply makeup.

Location was in a nice location near many food and drink options. I brought my two dogs with me and was placed in a pet-friendly, first floor room which I enjoyed. Front desk staff was helping another guest when I arrived, so I had a little bit of a wait, but otherwise, staff was very friendly, welcoming, and even gave me treats to give to my dogs.

Hotel is at an intersection and being on the first floor, I could hear the traffic at that light. While there was a pet area outside, the landscape is mostly rocks or gravel. I was directed to an area that had more grass but I couldn't find it. Not a deal breaker though. I would stay here again.

We really like staying here. This was our second time. Being in Albuquerque our favorite thing about this place is that it’s mostly fenced in and has security driving around. The hotel is clean the rooms are clean and the bathrooms are clean and the beds are comfy. We will return in the future.

They can really use more parking inside the fence. The later u arrive the harder it is to find a parking spot in the fence. For ladies, walking through the parking lot at night is not the smartest thing to do. It did smell like sewage when we arrived in the lobby. But we understand things happen and we didn’t hold it against the property. Our room didn’t smell and that’s all that mattered to us.

Comfortable bed, quiet room, great breakfast. Room/location was great for my pet and getting her outside.

I book rooms based on many factors, but one is the amenities, pool/hot tub. I received this message when I booked the room: We are so sorry to announce our indoor pool and hot tub will be unavailable during the thanksgiving holiday due to needed repairs. Pool will reopen on Dec 2nd. I arrived on Dec. 4 and was told the pool was NOT open. I was extremely disappointed, as this is a BIG reason I booked this hotel.

Everything. The location, the room, the staff, the facilities. I could not fault the hotel.

Parking was expensive there is Valet parking which were used. only issue was my Spanish mobile world not send an SMS to ask for the return of the car. everyone wanted their car the same time. reception would not contact Valet parking to help. so waited a long time to get the car back.

At check in we were told they had no hot water. The clerk offered to call around for another hotel for us. We were willing to take the room regardless. It turned out they did have hot water since so many people chose not to stay at the hotel. I don't think they charged for parking to begin with. We were very happy with everything.

The hotel was clean and the lady at the front desk when we checked in was very nice and helpful. The hotel is in a good location.

The bed was a little harder than I normally like but it was perfectly fine. Each night we got back to the hotel after 10pm and the parking lot was full each time. We had to park across the street in the Starbucks parking lot.

The guy who helped with our luggage from Montana was the sweetest man. He was very helpful with unloading our truck full of luggage and Informative about local attractions and restaurants. He even made sure we had a special parking spot away from other cars. Give this man a raise.

The guy at the check in desk laughed at me when I said I had to move money over before I paid. It was very rude. My friend had sent me money for her portion of the cost and I wanted to make sure it was in my account. What is there to laugh about.

Convenient

Location further away from interstate than most hotels so quieter night as far as traffic noise

Our initial check in staff member may have been new and couldn't find our reservation and told us that WE cancelled our reservation which was not true. So a bit of frustration since it took so long before she got help and our reservation was found.