Microtel Inn & Suites By Wyndham Middletown

For a one night stay it was a great location.

No refrigerator in the room.

Handicap room with appliances we requested. Staff very helpful meeting our requests and timely Front desk staff very friendly.

TV did not work initially and shower bench was not in place on tub. Maintain hence was called and responded to fix it. Continental breakfast was available but unable to eat it due to fire alarm @7:45 and need to evacuate forcing us to go to nearby diner for breakfast. Would like some compensation for this inconvenience.

The breakfast was good, there were some empty spots in the display cases for breads etc and no one came out to fill them while we were eating so i'm not sure what else we would have had for options other then a bagel. Front desk woman was very friendly when we checked in. There were 2 restaurants behind the hotel in the parking lot that we could walk to.

Not a big deal but we thought it was weird that the pillows were half the size of a regular pillow, like a throw pillow size. Not the most comfortable but we had a hotel we stayed at the night before that did the same thing. Not sure why?

The room was clean and the bed was comfortable. The location was great as we were going to Legoland.

The breakfast was not so great. We usually pick hotels that have breakfast. Almost all the food was gone and no one replenishing and there was still an hour left of breakfast hours.

Staff was friendly and helpful, and the place was clean and conveniently located. Rooms were spacious. Provides free parking and the Wi-Fi woked was flawless.

It would be great if some information about public transportation were posted, like schedule, bus/metro stop locations, fares, etc. Bus stop to Manhattan is 15 minutes walking ($4 USD). I would recomend it.

Breakfast was fine and lite meals, it was enough. Location was great and close to all the family members. The parking was good and safe. Very well located with several restaurants and gas station nearby.

Room service due to Covid was NOT provided. It was not informed when checked in. Stayed two nights. A service change of towels was given to me by the Front Desk when I requested, then I found out that there was a sign telling us about the Covid rule for service, everyday 3 days service. I saw maid service being done to other rooms in my floor that day.

Staff extremely friendly and helpful. Smells as well as looks clean.

Mattresses need replacing. Lumpy. Should have handicapped door opener on front door. Door very heavy. I use walker so was difficult to go in and out at times.

The facility was clean and extremely close to a couple of restaurants.

It would have been nice to actually have soap in the room. There was only shampoo, conditioner and shower gel. Needed soap to wash hands. Luckily, I brought my own.

Bonnie at the FrontDesk was very helpful in changing my room because of a barking dog in the room next door. She was also nice to my dog and provided her with some treats!

Not much. The hallway area and carpet in the pet friendly area is a little malodorous and dated. It even smells like smoke for a non smoking hotel. But overall it was a good experience and would stay there again.

Hot coffee in lobby 24/7, hot water and lots of water pressure, clean room and facilities. Continental breakfast was great and we appreciated the Folgers!

Firmer mattress, and my husband wanted at least hard boiled eggs available in the morning. We wanted to change our room for a suite but couldn't get hold of anyone at booking.com.