Excellent location in nice neighborhood only 15mins from the center of Manhattan. The metro station is 5min walk. A lot of groceries and restaurants around.

There was no nice view from our room. The breakfast was not good as we expected, definitely needs to upgrade the variety. The breakfast hall is small and it is too crowded and not enough tables.

Very good location - near to plenty of eateries including Chipotle, Taiwan cafe etc. Trader Joes for grocers and subway stations - Queensboro Plaza, Queens Plaza and Courts Sq - all within walking distance. The combined subway lines brings you most places in Manhattan and Brooklyn. Breakfast includes hot items - sausage, bacon, scrambled eggs which are rotated for variety. The Tacos cafe opposite hotel has a 1-for-1 taco promotion on Tuesdays. Good value!

No coin-operated laundry and dryer on site.

This was a trip for my parents and I headed they were treated very good. I’m really happy if this news since it can be tricky to know what kind of experience they would have. they mention the room was very big and I would definitely book again.

It was clean, staff was great. thank you for everything.

Amazing location! I felt safe walking around the area at all times of the day (whether it would be early in the morning or midnight). The hotel was also super close to a couple of subway stations, which made it very convenient to get around. My hotel room was also very clean and comfortable with a nice view of the Queens neighbourhood. The breakfast was decent too.

The only thing is I wished the breakfast had more choices (such as also having turkey and chicken options) and ran longer (such as 10:30am) since I feel 9:00am is a little early to finish.

The staff did above and beyond. Our flight was red eye and arrived early and we asked the front desk if it's possible to check in early just and they said they will try their best at least at noon. so, we waited at the lobby as breakfast was getting ready to put away, one of the kitchen staff, I wish I remembered her name was awfully nice and serve us breakfast. That was a great start. We knew then that we booked at the right hotel. We are a member. I booked 2 reservations. My sister and mom also arrived early. And, we asked for an adjoining room, and they said, it's not available. So, finally our room was ready and belly full. We went to our room, and I saw it was an adjoining room. The cleaning crew just got done with that room and I asked if its empty and available and they said yes. Nice housekeeping crew, very polite and accommodating. So, I went down to the front desk and ask if we could have that room and it is ready. She said, somebody is checking in that room. So, we were bummed. My elderly mom and we waited at the lobby for at least 30 minutes then the front desk said that the manager said we can have the adjoining room. Yay!!! What a fabulous start. The breakfast is impressive. The only negative is the coffee. Most hotels we stayed; coffee stays out all morning. I mean, we travel a lot for work. I don't speak for me but for the flight attendant that came in at 9.10 and everything was put away to include the Coffee. She was not happy, she said she is 60 years old, and she need her coffee lol. I love the location because it is short walk to my daughter that lives in the Bevel Apartment. The reason, we were there is because she graduated at CUNY Law on the 23rd. Some of our family member stayed at other hotels in the area and ours is the best of all. We are pretty happy and satisfied from our stay. Great Staff, very clean, great selection/ choices on breakfast and great kitchen and housekeeping staff.

Leave coffee and hot water in the morning instead of putting them away after breakfast.

The room was a really good size for new york. I liked that there was a mini fridge and ice bucket in the room. The room had a nice view of a karl lagerfeld mural and love tall buildings. House keeping was done everyday to a high standard unless you decided you would not like anyone in your room which was respected. You could make your own waffles during breakfast.

Tv didnt have access to netflix or disney+ and i didnt like the american tv channels as they had the same movies on every day. The coffee machine didnt work, as a non coffee or tea drinker i wish hot chocolate was provided in rooms. The bed wasn't comfy and i had trouble sleeping on the pillows as they were very flat. The breakfast was very basic - but im used to european breakfast so maybe our standards are higher. The ice machine was very loud and would wake me up at 3am with people using it. Booking.com says check out was at 12 pm but it was actually at 11am, so i had to leave my luggage at hotel and wonder about for a while.

Nice clean, comfortable hotel room. There was 3 of us in a room so the sofa-bed was used, which wasn't bad! Breakfast was a fairly typical American breakfast, constantly restocked and cleaned, with slightly different options per day. Concierge and housekeeping teams were very helpful and kept rooms clean every day. Good location - lots of local food options, quieter and comfortable, with easy access to Brooklyn and Manhattan too.

nothing!

We had a very nice stay for 5 nights. Our room was very comfortable and clean and it was easy to get to the bus or subway to Manhatten. Excellent service, comfortable beds, modern rooms, delicious breakfast

The breakfast could have been better, but it was free so! It’s located in queens and it’s a bit rough in some places. The breakfast area is a not big enough for the number of guests in the hotel.

The room was huge, and not only by New York standards. It was spotless and the bed was really comfortable. The bathroom was a good size with a decent hairdryer, (rare). There was a fridge and an iron and ironing board. The staff were very friendly and helpful at all times. The location is excellent - only 3 or 4 minutes walk from the hotel to Court Square subway/railway station, and it is only one stop to Manhattan, but there are a lot of bars, cafes and restaurants very close by in Long Island City. (Vernon Boulevard which is 10 minutes walk is very lively and a change from Manhattan.) I would highly recommend this hotel.

The breakfast wasn't great and was finished by 9am on weekdays, but it filled a gap.

Great location, close to three subway stations and very comfortable rooms. We stayed at his hotel in April 2023 as a family of 3 and wanted three beds so finding a room with two doubles and a sofa-bed was very welcome. We didn’t feel at all unsafe in this neighbourhood and was very pleased with our stay for the entire week. Would only recommend a bit more variety in the breakfast and maybe extend the breakfast to finish at 10 o’clock rather than 9, but this is me nitpicking as there was plenty of it and set you up for the day ahead.

The hotel itself is great, however there is a lot of building work going on in this neighbourhood that sometimes you could hear the works going on outside. Absolutely not a criticism of the hotel and not a great deal they could do about it but something to consider. It does however show that there is a lot of investment going into this area so a generally good place to stay.