Very, very nice and friendly staff, new and clean room, A W E S O M E view from the balcony, excellent location (subway just behind the corner, 20min to Times Square)

We stayed in two rooms, both looked great, it's just that the first one (8th floor) had bedbugs (the other room, on 9th floor was just brilliant, in every regard). On the other hand, bedbugs are a general problem of NYC, so it's always a matter of luck if hotel willl have them or not.

view of the city was beautiful. bathroom was modern. bed was comfortable. room was quiet. close to subway stations.

thermostat had a sensor that would shut the heater off if no people were moving in the room. had to wake up and turn the heat back on a few times during the night.

Amazing location, just across the river from Manhattan, two blocks from the subway. We were in midtown by subway in 20-30 minutes. We got in late at night, I found street parking nearby for free and felt the neighborhood seemed safe, as I walked to the hotel. The staff was extremely welcoming, courteous and helpful. The bathtub is huge, deep and amazing!! Energy saving light in the bathroom turns purple when it’s been on for a long time and I loved the ambiance of the purple light in the bath. The shower head is a rainfall shower head, and there is plenty of very hot water. The bathroom very clean. The space overall is cute and clean. Excellent hotel for a budget price!

The double bed was small. We stayed in a room with a double bed and a twin bed and my partner and I ended up sleeping in separate beds because the double bed was pretty small. When we go back, we’ll reserve the king bed room.

Mini Fridge in the room. The bathtub was a little deeper than most places, so not all other parts of you keep popping out when you tried to submerge up to your neck. There was a microwave in the common area that anyone was free to use. All the transit options, either right there on the same block or just 5 minutes further down the street was amazing too. Restaurant were also abundant in that community.

I wish the Breakfast was free and had more options. Or that that would have been a comfy chair out on the balcony. It wasn't much fun sitting on the hard ground out there.

I loved the location, Just 2 blocks to the subway, less than 15 minutes to Times Square. We felt really secure and comfortable in the neighbourhood, many stores and nice eating options. The receptionists were nice and attentive. The room is small, but for the price was perfect. The bathroom was new and they cleaned It everyday, fresh towels, etc. I really recomend It for people looking a budget friendly stay without sacrificing comfort.

We had poor wifi signal, maybe because we were on the 8th floor. The curtains are broken in some places, something strange because evertyhing else was in perfect condition.

The room was fantastic

The Area was a little shady

Stayed there for the Christmas night, so the price was on the higher side than I'm used to; but I was genuinely so happy with the room that I think it was worth it lol. There was a huge balcony accessible through the slide-door and the view was nice; room was very clean, and I really appreciated the bathtub. Location is fine - not too much stuff around tbh but the metro was like a ten or so minute walk away. Oh and the administrator was very nice and friendly, really appreciated that too :)

Nothing comes to mind tbh

Clean room in the small Queens quiet hotel close to public transport (2 subway stations). Amiable staff, always smiling and ready to help. The hotel is close to numerous dinners, fast food places and restaurants. Manhattan is 7 mins by subway, while JFK airport is around 45 mins by public transport. Decently sized TV with a good selection of programs. A nice view of Queens from our window.

Two evenings there were problems with the hot water. The WiFi signal on the 6th floor wasn't good. The room is for three persons max and the bed length is around 1,8m (a problem for taller people).

Great value for money. Really helpful and polite staff, comfortable beds, close to subway stations, free coffee all day long, free luggage storage. We asked for a change in the reservation and they made it happen without any extra charge, even though they didn't have to.

The neighborhood could seem a little sketchy at night but we didn't have any problems. Not the most luxurious facilities.

Location is great, nice view from our room's balcony. Very nice staff, very helpful with any question or need.

Not enough toilet paper, whenever we asked our room to be cleaned we got only 1, which made it awkward to ask the cleaning staff/reception staff to give us a toilet paper each time. We had a "rude awakening" in our floor by a fire alarm setting off every 40 seconds, they told us the battery is low and that's why it happens but it happened in other rooms as well and I assume someone was smoking (the hotel is a no smoking hotel) because one member of the staff (when he came checking in our room) asked if we smoked.