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+1-833-728-20411,738 reviews
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$1354 Roberts Rd, Asheville, 28803, North Carolina, United States
Reservations:
+1-833-728-20411,738 reviews
1/33
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Welcome to the Brookstone Lodge near Biltmore Village, where adventure meets comfort in the heart of Asheville! With prices starting at just $135, you can enjoy a delightful stay in this charming 3-star hotel located at 4 Roberts Rd, just 3.7mi from the vibrant city center. Dive into a refreshing indoor swimming pool, get your heart racing in the free fitness center, or just unwind on our sun deck with breathtaking mountain and landmark views. Reviews from our 1,738 guests rave about the warm atmosphere and friendly service, making it the perfect pit stop for your North Carolina getaway!
Savor a delicious complimentary breakfast each morning before setting out to explore the stunning Biltmore Estate or the eclectic shops and eateries of nearby Asheville. Our hotel also offers a host of amenities to keep you connected, entertained, and relaxed, including free WiFi, room service, and a convenient business center. Need a little extra? Give our golf course a swing, or take advantage of our private parking to explore the great outdoors at your leisure. Whether you're in town for business, pleasure, or a little bit of both, we've got you covered!
So pack your bags and prepare for a memorable stay at Brookstone Lodge! Our 24-hour front desk is ready to assist you with everything you need, and we promise non-smoking rooms and wheelchair accessibility for your comfort. Whether you're here for family fun, romantic adventures, or solo explorations, there's something for everyone. Let the adventure begin!
At the Brookstone Lodge, relaxation meets fun in our fantastic leisure offerings! For those looking to unwind, take a dip in our heated indoor pool, designed just for adults who want to bask in its warm waters. The shallow end allows you to soak up the relaxation without getting in over your head. Enjoy some quiet time while soaking in the tranquil atmosphere or swim a few invigorating laps to energize your day. The peaceful ambiance of the pool area is the perfect escape from all your adventures outside!
Looking for some family fun? You've come to the right place! Our superbly spacious rooms are designed to accommodate families of all sizes. With options from Queen Rooms to Family Suites, there’s no shortage of space to spread out and make yourselves at home. Picture yourselves gathering together in our cozy accommodations after a day of exploring. Enjoy making memories that will last a lifetime, from game nights to storytelling in our comfortable rooms, where everyone can kick back and relax at the end of a fun-filled day.
As the day winds down, don’t forget to sit back and enjoy the lively atmosphere in our hotel. Gather with friends or loved ones in one of our inviting lounge areas, share laughter over delicious snacks, or plan your next day's adventures! Our Brookstone Lodge team is here to ensure that your stay is filled with delightful service and plenty of memorable moments. Whether you're charging up for the next day's journey or winding down after a day's activities, you'll find the perfect blend of fun and comfort waiting for you at Brookstone Lodge!
Closest airports
Asheville Regional Airport
8.2miGreenville–Spartanburg International Airport
48.6miIndoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Parking On Site
24-hour front desk
Mountain view
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Landmark view
Elevator
Picnic area
Free toiletries
Bathtub
Show 8 photos
Queen Room
1 Queen Size Bed
250 sqft
Mountain view
City view
Private Bathroom
Bathtub
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More details
Indulge in the comfort of our Queen Room - Non-Smoking, perfectly designed for a memorable stay. Enjoy breathtaking mountain and city views from the privacy of your room, while savoring a hot cup of coffee or tea made right in your own coffee machine. Revitalize in the luxurious bathtub or invigorating shower, and rest easy in the plush Queen size bed.
Show 8 photos
Family, 2 Queen
1 Sofa Bed
2 Queen Size Beds
250 sqft
Mountain view
Bathtub
Air conditioning
Tea/Coffee maker
x6
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x4
More details
Welcome to our spacious and smoke-free Family Room! With 248 sqft of space, this room can comfortably accommodate up to 6 adults and 4 children. Enjoy stunning mountain views, a relaxing bathtub, air conditioning, and other convenient amenities such as an iron and tea/coffee maker.
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Family, 3 Bed
250 sqft
Microwave
Flat-screen TV
Refrigerator
Tea/Coffee maker
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More details
This family room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 3 beds.
Show 6 photos
Room - 2 Queen, Accessible
2 Queen Size Beds
250 sqft
Mountain view
City view
Private Bathroom
Bathtub
x4
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x3
More details
Show 6 photos
Room - 2 Queen
2 Queen Size Beds
250 sqft
Mountain view
Landmark view
City view
Private Bathroom
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More details
Show 6 photos
Suite
1 King Size Bed
1 Sofa Bed
250 sqft
Mountain view
Private Bathroom
Bathtub
Coffee machine
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More details
Show 9 photos
King Room
1 King Size Bed
250 sqft
Mountain view
Bathtub
Coffee machine
Air conditioning
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More details
Show 8 photos
Family
1 Sofa Bed
2 Queen Size Beds
250 sqft
Mountain view
Bathtub
Air conditioning
Tea/Coffee maker
x8
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x4
More details
Show 4 photos
King Room, Accessible
1 King Size Bed
Microwave
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
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x3
More details
Show 8 photos
Standard Room
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Luxury
More details
Luxury, King, Single Use, Jetted Tub
1 King Size Bed
Hot tub
Refrigerator
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More details
1 King Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 36-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning
Accessibility - Lever door handles, braille signage, and visual fire alarm
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
8.1
1,738 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Andy
8.2
May 2022
I did like the location. Was nice and secluded while still within a short driving distance from everything we did.
I did not like the no pet policy. I was disappointed with the breakfast. For the money it needs to improve by leaps and bounds. Or just don't have breakfast. I was given the horrible excuse of COVID. People, COVID is over two years old if you haven't learned to live with it you need to reach out to other companies who have. At this point it's just a "lazy" or "ignorance" excuse not to do something.
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Nicole
8.2
September 2023
Location was just off the interstate and was about 10 minutes from downtown. The Biltmore Estate was about 5 minutes away. Easy access to the mountains as well. The breakfast was simple and included fried eggs, sausages, waffles, cereal, oatmeal, bagels, pastries, juices, and coffee. The room and lobby area was overall nice and clean. And it was quiet
I was content with most things.
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Cuej
8.2
September 2022
The beds were comfortable. The staff was friendly and helpful. The hotel is in a really good location.
The fan in the bathroom doesn't turn on when you turn in the lights. So, the bathroom holds a lot of humidity. The room is humid as well unless you have the AC turned down low. The housekeeping ladies were loud during the morning hours when we were trying to rest after working night shift. By loud, I mean yelling to each other down the hall, hitting up against our door with their equipment multiple times, excessively slamming doors next to us and across from us despite having the"do not disturb" sign on the door.
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Brenda
8.2
September 2023
Room was clean, close to everything . Friendly staff. After putting us in the wrong room, when I brought it to their attention, they quickly put us in the right room.
They advertised a mountain window view. They did not have any mountain window views. They should not be advertising this feature, as that was one of the reasons, that I booked that particular room. Very disappointed and angry.
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Amika
9.1
August 2022
I never stayed at a Lodge before because I always taught about the one the begins with an E and no shade but it's a no for me. However after seeing the pictures and the pricing I decided to book the room here. This is a great location if heading to Biltmore or around town. We frequently visit Asheville but this was our first stay at this hotel. The room was clean and the beds were comfortable. It was spacious and I loved the extra seating and tables as well. We didn't visit the pool because we were exhausted. Breakfast was good typical continental set up and the staff kept on top of things when they got low. The water pressure in the shower was amazing and parking was onsite and easy.
The bathroom lighting could've been a little brighter to me. My husband didn't notice at all but I love a well lit bathroom vanity area especially when applying makeup. However this is Asheville so a little powder, brow and mascara is all you need.
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Carol
8.2
June 2022
Check in was easy, But room wouldn't be ready for 3 hours, cleaning staff were at lunch. However when explained that we had a wedding to get ready for, I was offered immediate check-in to the same Rm. # but for an additional charge of $25.00. Either the room was ready or not - - it didn't change readiness in 2 minutes - just in $$. All else was good, great room, and friendly staff.
Since the room was actually ready immediately, it would have been better business not to charge for an early check-in. You know? " Service with a smile- the customer comes first," and no room changes or extra clean-up was involved since my room was already confirmed and ready for occupancy. Small item , but irritating. I had ironing to do for husband and self,+ bathing, and dressing and really needed the time. So I paid in $$
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Cheryl
9.1
September 2022
I was there for two nights and never met a staff member that wouldn't go out of their way to make us happy. I was very pleased with them. Though the facility was a little out of the way, the price well made up for it. Thank you for a great stay. The walls were very thick and I never heard the people in the room beside me, only those in the halls. A big plus for me! Plenty of room for our family of four to move around as well.
Those pull out couches are so uncomfortable. My son just laid his sheet on the couch itself and slept on it.
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Yarely
9.1
September 2023
Location was great for us easy to get on and off of highway! Felt like we we in the middle of it ALL roads took us everywhere we wanted without a hassle!
Breakfast area was small didn’t open area next to it to fit more people. Breakfast worked out for our kids and myself, but hubby didn’t like eggs and wished there were more variety.
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John
9.1
June 2023
The room was excellent. very clean and modern. Television had enough channels to watch the weather as we were traveling by car and a lot of rain in the forecast. We could make a waffle for breakfast.
I believe the position of our room was directly under the staff supply room above. This made it a little noisy when they were in there getting supplies. But this did not last long.
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Laura
8.2
May 2022
The room was clean and spacious. We could've used some more drawers for belongings (there was only one). The location was great for us for our trip to the Biltmore Estate, and access to the highway for access to restaurants and to venture further out.
Only a couple of things that could have been better: It would have been nice to be able to check in early so we could do so prior to our wedding rehearsal. Also, breakfast was a bit underwhelming; there was food, but no hot breakfast other than waffles you made yourself or breakfast sandwiches to put in the microwave.
Attractions
Biltmore Estate
2.1miRiver Arts District
3.4miAttractions
Biltmore Estate
2.1miRiver Arts District
3.4miAirports
Asheville Regional Airport
8.2miGreenville–Spartanburg International Airport
48.6miLocation
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Parking On Site
24-hour front desk
Mountain view
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Landmark view
Elevator
Picnic area
Free toiletries
Bathtub
Accessibility
Auditory guidance
Toilet with grab rails
Visual aids (Braille)
Visual aids (tactile signs)
Wheelchair accessible
Activities
Cycling
Golf course
Hiking
Tour or class about local culture
Bathroom
Bathtub
Free toiletries
Private Bathroom
Shared bathroom
Shower
Toilet paper
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Dry cleaning
Food & Drink
Coffee house on site
Snack bar
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
ATM on site
Concierge
Invoice provided
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sofa
Media & Technology
TV
Outdoors
Outdoor fireplace
Outdoor furniture
Picnic area
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Iron
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Security alarm
Smoke alarms
Safety features
First aid kits available
Spa
Beach chairs/Loungers
Fitness
Fitness center
Indoor swimming pool
View
City view
Landmark view
Mountain view
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
American Express,
Discover,
Mastercard,
Visa
This property does not accept cash.
When are the check-in and check-out times for Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
Planning to stay at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection? Kindly note that you can check in after 04:00 PM and before 11:00 AM is when you'll need to check out.
Is there parking available at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
Yes, there is ample parking available at the hotel, and it is completely free for guests. The hotel offers private on-site parking, ensuring that guests can conveniently park their vehicles without any hassle. Additionally, there is no need to make a reservation for parking, making it even more convenient for guests to use the available parking facilities.
What are the rates at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
For stays at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection, prices generally start at $135. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What types of rooms does Brookstone Lodge near Biltmore Village, Ascend Hotel Collection offer?
The Brookstone Lodge near Biltmore Village offers a variety of room types, including Queen Rooms with two Queen beds, Family Rooms, King Suites, and King Rooms. All rooms are non-smoking and have a room size of 248 sqft. The Queen Rooms can accommodate 2 adults and 1 child, while the Family Rooms can accommodate 4 adults and 3 children or 6 adults and 4 children. The King Suites and King Rooms can accommodate 2 adults and 1 child and have a King size bed.
Where can guests find entertainment in Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
Guests at the Brookstone Lodge near Biltmore Village can enjoy their time at the hotel by taking advantage of the leisure amenities provided. The hotel features two indoor swimming pools, both of which are available all season. One of the pools has a shallow end, while the other is heated. However, both pools have age restrictions and are for adults only.
In addition to the pools, guests can also engage in other leisure activities such as cycling and hiking. The hotel also offers a golf course for guests who enjoy playing golf. For those looking to relax and soak up the sun, there is a sun deck and beach chairs/loungers available.
For guests who want to stay active during their stay, the hotel has a fitness center equipped with the necessary equipment. There is also an outdoor fireplace where guests can gather and unwind.
Does Brookstone Lodge near Biltmore Village, Ascend Hotel Collection feature a pool area?
The Brookstone Lodge near Biltmore Village, Ascend Hotel Collection has two pools. Pool 1 is an indoor pool available all year round, with a shallow end. There are age restrictions, allowing only adults to use the pool. Pool 2 is also an indoor pool available all year round and is heated, with the same age restrictions in place.
Can I use my credit card at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
No, you cannot use cash to pay for your stay at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection. However, they do accept credit cards such as American Express, Mastercard, Visa, and Discover.
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