Microtel Inn and Suites Carrollton

The friendliness of the staff and the transparency. Super awesome room. The window seat! Great amount of room! This room was clean!!

Letting themselves get overbooked, although I got the better side of the deal, and the people that just sat with beer in front of the door all night?? I just took the stairs to avoid this... tiny TV by today's standards and would not move because it was rigged to the wall bypassing the mount intention. No USB. Spot burned chairs. Please check the kleenex for a refill. Little things make all the difference.

Normal motel breakfast food. The staff was there checking it all the time making sure it wasnt out. I saw someone cleanig the lobby a couple mornings while I was having coffee keeping it nice and clean.

The parking lot had pot holes the size of a small car!!! The motel gets a lot of workers that stay there and sometimes the parking lot is full with trucks and trailers making it hard to find a place to park.

The location. The room. The cleanliness. The FREE breakfast was good, hot, and fresh.

The noise. The bed was a cheaper pillow top but okay. The hotel does not have any sound barriers. Noise from other guests was tolerable but the highway was the worst! We did not mention it to the staff because they are not the builders nor the project manager. We would stay again but on the back side of the building.

I liked the fact that it was clean cheap and comfortable. Had absolutely no issues at check in and they made it easy to be there was a great experience and made everything worth the wait :) the staff were very nice!

The only thing that bothered me was that the fire alarm went off in the middle of the morning and once after but it was minor compared to what I had dealt with at a different hotel I stayed at when I was on my way to my destination. Overall very good hotel and experience!

Cleaning impeccable. Staff arrival grear.

Had issues with getting hairdryer. New front desk person and no idea was provided and never acknowledged me. Had to ask other staff at desk. It was her duty to take care of and didn't care. Didn't say hi when went to check out. I had to address need. Also outside doors not locked after certain time. Otherwise great for price.

Cleanliness is top notch.

I stayed here a year ago and while small things were missing this time, ice bucket, tissues etc. I felt the breakfast really changed. Not as many options and not as fresh as last time. The outside of property is suffering also.

Entire facility met or exceeded my expectations. Very clean, comfortable bed, polite staff, good breakfast and close to other restaurants and shopping. I would definitely stay there again.

No complaints.

clean, quiet, staff friendly & helpful!

I wish the 2nd outside door key card was working. Will be Nice when you can park on either side of building. Refrigerator with little freezers would be helpful.

The facility was clean and quiet. The laundry was reasonably priced. ample parking.

was charged extra for “breakfast included in the price” and it wasn’t worth it. There was no one checking to see who paid for breakfast because only Booking charges extra not the hotel.

Everything was wonderful with our stay the staff were very helpful the room was cozy and clean and comfortable the breakfast was amazing I would recommend staying at the Microtel to anybody I know traveling in the area

all was wonderful