The bed and pillows were super comfortable and the shower had great water pressure.The staff during check-in was friendly and helpful with suggestions of local places to eat.

The hotel does not have their own parking lot. The only option for parking was a parking garage for an additional $16 fee. Also, we requested a late checkout time, which the check-in staff said would not be a problem. However, housekeeping woke us up at 11am when they tried entering our room, then proceeded to knock on the door until we answered because we were supposed to be checked out already. A few minutes after explaining to them that we requested a late checkout, someone at the front desk called stating that they didn't have record of the request. After that was sorted out, we were too awake to go back to sleep.

Loved that is was close to Hard Rock for our concert. Even though there is a great restaurant in the hotel, we were able to walk to different restaurants and felt safe doing so. The staff was great and the property was very clean as expected! We will stay here again!

The beds are on the firm side, but that is a matter of preference. Our first room had some kind of safety outlets and we couldn’t plug anything in. The staff changed our room right away so that we could plug our chargers in.

we come every year for a baseball game. The location is good to get to the stadium. The hotel is always clean and the rooms are always comfortable.

We wish the pool had been open. It would be nice if it were closer to restaurants besides the restaurant at the hotel. Maybe a little more choice.

Room was clean and the bathroom was clean. the room had a mini fridge and microwave as well as a coffee maker

Understaffed front desk area, didn't seem knowledgeable with reservation (ie free breakfast card not included with check in infor, had to go back to desk following a.m. to inquire about it.

Very comfortable hotel in the heart of Cincinnati. The staff were fantastic and helpful, especially with recommendations. We eat in the hotel restaurant one night and it was a great choice with the menu offering a good range of food.

it was great

The location was great! Everything was very clean and the staff was wonderful!

I thought the price was a little steep. I understand there was a lot going on in Cincinnati that weekend, but 504 for a room for one night was a little much. I booked it and stayed because I didn't to deal with the hassel of downtown traffic . Still had a great time and enjoyed the hotel. Just watch the surge pricing on a busy weekend.

The hotel is so easy to get to. Very clean on the inside and outside of the hotel. The front desk staff was extremely friendly and helpful at check-in time. The beds were comfortable, and the room was very nice. The restaurant has very good food.

I have no complaints

Great location for the things we were doing, Location to the parking garage was excellent! The room was very clean and comfortable. Staff was very friendly when we needed things like extra towels and asked questions because we were never there before.

Advertisement said 150 feet to Hard Rock, definitely more than that!!

I was told Parking garage fee was 10 dollars in Ad, I was charged 16$, and the sign in the garage said max 12$. Really?

I have stayed downtown Cincy for years and for some reason never realized there was even a holiday inn. It was such a nice hotel, with amazing staff, clean, comfortable with the best beds!!! Very impressed