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8.3

367 reviews

Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower

1360 West Mall Drive, Cleveland, 44114, Ohio, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Skiing

Spa/Wellness packages

Restaurant

Fitness center

Air conditioning

Bar

24-hour front desk

Lake view

Cleveland Marriott Downtown at Key Tower

Welcome to the Cleveland Marriott Downtown at Key Tower, where luxury meets convenience in the heart of Cleveland, Ohio. This 4-star hotel is located just 0.2mi from the city center, making it the perfect base for your city adventures. With 367 reviews and a starting price of $178, this hotel promises a memorable stay.

The Cleveland Marriott Downtown at Key Tower offers a range of amenities to enhance your experience. Start your day right with a delicious breakfast, available at the hotel. Enjoy stunning lake views from the comfort of your non-smoking room, and take advantage of the free fitness center to stay active during your stay. The hotel also offers live music performances, perfect for entertainment enthusiasts.

Convenience is key at this hotel, with a range of additional amenities to ensure a comfortable stay. Take advantage of the on-site convenience store, shared lounge, and vending machines for snacks and drinks. For those who love exploring, the hotel offers various activities such as biking, hiking, and even horseback riding for an additional charge. The Cleveland Marriott Downtown at Key Tower is also pet-friendly, so you can bring your furry friend along for an extra fee.

Experience the best of Cleveland at the Cleveland Marriott Downtown at Key Tower. Book your stay today and make your visit to Cleveland unforgettable.

Experience a culinary adventure without leaving the hotel at the Cleveland Marriott Downtown at Key Tower. Indulge your taste buds with a range of cuisines at the on-site restaurants. Start your day off right with a delicious American breakfast at the Greatroom, then explore the exquisite flavors of Italy at Il Venetian. For sushi lovers, Marble Room Sushi offers a selection of Asian delights. With these delectable options right at your doorstep, you won't have to venture far to satisfy your cravings.

When it comes to payment, the Cleveland Marriott Downtown at Key Tower accepts a variety of payment methods, offering convenience and flexibility for guests. Whether you prefer to pay with Mastercard, JCB, Visa, American Express, or Discover, you can easily settle your bill without any hassle. Please note that cash is not accepted, so make sure to have one of these accepted cards on hand for a seamless checkout process.

The accommodations at the Cleveland Marriott Downtown at Key Tower are designed to ensure your comfort and relaxation. From the spacious King Rooms with sweeping city views to the luxurious suites with ample space to unwind, there is a room type to suit every traveler. Each room is non-smoking, guaranteeing a fresh and inviting atmosphere. With adaptable room features and the ability to accommodate families and groups, you'll find the perfect space to make yourself at home during your stay in Cleveland.

Book your stay at the Cleveland Marriott Downtown at Key Tower today and embark on a remarkable journey filled with exceptional amenities, mouthwatering cuisines, and unparalleled comfort. Whether you're exploring the vibrant city or simply seeking a relaxing retreat, this hotel is your ideal destination.

Closest airports

Burke Lakefront Airport

1.2mi

Cleveland-Hopkins International Airport

10.2mi

Akron-Canton Regional Airport

42.5mi

Youngstown–Warren Regional Airport

55.9mi

Most popular amenities

Skiing

Spa/Wellness packages

Restaurant

Fitness center

Air conditioning

Bar

24-hour front desk

Lake view

Non-smoking rooms

Wheelchair accessible

Elevator

View

Bathtub

Upper floors accessible by elevator

Free toiletries

Rooms

Show 6 photos

Club, Double, City View

1 Double Bed

x4

+

x3

More details

Club Room, 1 Double Bed, City View includes a double bed 131-150 width plus desk and satellite tv .

Show 6 photos

Corner, King

1 King Size Bed

235 sqft

Refrigerator

x4

+

x3

More details

Room, 1 King Bed, View, Corner is 237 square feet and includes a king-size bed 150-183 width plus desk and satellite tv .

M Club Access, 1 King Bed, (Lake, Stadium & City View) in Cleveland Marriott Downtown at Key Tower

Show 6 photos

Club, King, City/Lake/Stadium View

1 King Size Bed

235 sqft

Lake view

City view

Private Bathroom

Bathtub

+

More details

Experience luxury and comfort in our M Club Access room with stunning views of the lake, stadium, and city. Relax in a spacious double room with a king-size bed, private bathroom, and desirable amenities including a coffee machine and flat-screen TV. Perfect for 2 adults and 1 child, our room offers a peaceful retreat for your stay.

Show 6 photos

Club Corner, King, Lake View, Club Lounge Access

1 King Size Bed

235 sqft

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as lake views. The unit has 1 bed.

M Club Access, 2 Double Beds (Lake, Stadium & City View) in Cleveland Marriott Downtown at Key Tower

Show 6 photos

Club, 2 Double, City/Lake/Stadium View

2 Double Beds

235 sqft

Lake view

City view

Private Bathroom

Bathtub

x4

+

x3

More details

Experience stunning views of the lake, stadium, and city from the comfort of your spacious room with two double beds. Unwind in the private bathroom's bathtub after a long day, or enjoy a cup of coffee from the in-room coffee machine while watching your favorite shows on the flat-screen TV.

Show 6 photos

Club, King, Club Lounge Access

1 King Size Bed

235 sqft

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

This room includes access to the Concierge lounge, which offers complimentary breakfast, afternoon hors d'oeuvres and a variety of beverage options. Please note that the lounge is closed on weekends.

M Club Access, Corner King, 1 King Bed, (Lake, Stadium & City View) in Cleveland Marriott Downtown at Key Tower

Show 6 photos

Club Corner, King, City/Lake/Stadium View

1 Queen Size Bed

235 sqft

Lake view

City view

Private Bathroom

Bathtub

+

More details

Experience ultimate luxury and breathtaking views in our M Club Access, Corner King room. Enjoy the stunning lake, stadium, and city views while relaxing in your spacious and stylish room, complete with a comfortable queen size bed, private bathroom with a bathtub, and top-notch amenities such as a coffee machine and a flat-screen TV. Perfect for a romantic getaway or a well-deserved break, our room accommodates 2 adults and 1 child, ensuring a memorable stay for everyone.

2 Double Beds (Lake & Stadium View) in Cleveland Marriott Downtown at Key Tower

Show 5 photos

Room - 2 Double, Lake/Stadium View

2 Double Beds

235 sqft

Lake view

Private Bathroom

Bathtub

Coffee machine

x4

+

x3

More details

Indulge in comfort and luxury with our spacious 2 Double Beds room, boasting breathtaking views of the lake and stadium. With amenities such as a private bathroom, relaxing bathtub, coffee machine, and flat-screen TV, your stay will be nothing short of exceptional.

1 King Bed (Lake & Stadium View) in Cleveland Marriott Downtown at Key Tower

Show 5 photos

King Room, Lake/Stadium View

1 King Size Bed

235 sqft

Lake view

Private Bathroom

Bathtub

Coffee machine

x4

+

x3

More details

Enjoy stunning views of the lake and stadium from this spacious double room featuring a comfortable king-size bed. With amenities such as a private bathroom, bathtub, coffee machine, and flat-screen TV, you'll have everything you need for a perfect stay.

Show 5 photos

King Room, Lake View

1 King Size Bed

235 sqft

x4

+

x3

More details

Room, 1 King Bed, Lake View is 237 square feet and includes a king-size bed 150-183 width plus desk and satellite tv .

Show 5 photos

Club, 2 Double, Lake View, Club Lounge Access

2 Double Beds

235 sqft

Flat-screen TV

Refrigerator

Tea/Coffee maker

Wheelchair accessible

+

More details

Featuring a view of Lake Erie, this room includes a small refrigerator and a coffee maker. A desk and ironing facilities are also provided.

Show 5 photos

Club, King, Lake View, Club Lounge Access

1 King Size Bed

235 sqft

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as lake views. The unit has 1 bed.

Guest reviews

8.3

367 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Terri

10

September 2023

The breakfast was good - the breakfast staff was exceptional....so happy and friendly made us start our day right. The gym was really nice, equipment was well maintained. Restaurants were great as was the pantry. Location was Perfect for walking to everything. The room was spacious (we had a view of the stadium) with a refrigerator; the curtains were definitely nice (kept room dark when sun came up). Front desk staff at check out was fabulous, but at check in they did not really explain much (parking, meals, amenities, etc). Valet parking was fast

Check in was not the best - just no real explanation about where breakfast is, where room is, what amenities are available or not available.. just didn't give us a warm welcome (they were not "mean" or unprofessional, just not friendly

🇺🇸

Sam

10

February 2023

My son and I were visiting the Rock and Roll Hall of Fame, which was a 10 minute walk from the hotel. Also within a short walk are Progressive Field, Rocket Mortgage Fieldhouse, and First Energy Stadium. The Marriott is ideally located to all Cleveland attractions. The valet parking makes coming and going easy. The onsite restaurant, with optional room delivery, makes meals easy. The staff were polite and helpful and the facilities were super clean. Arguably the nicest hotel my son and I have ever stayed in.

If anything, the cost was a bit high. However, for the options and location, it is understandable.

🇺🇸

Ryan

10

October 2022

Excellent location. Walking distance to almost every major attraction in cleveland. Staff was extremely friendly, helpful, and welcoming. Checking was quick and simple with spot on directions from lobby to the room. (Could be confusing to some..a lot going on in that beautiful building). Breakfast in the bar/ dining area was very good. I believe I had the French toast which was excellent. Room was super clean with a wonderful view of downtown.

The only thing I found somewhat inconvienet was the amount of vehicles (probably all valet) blocking the front entrance and car port area where i was waiting for my Uber to take me to the airport around 8 am. My Uber driver couldn't pull up to the front due to all the sitting cars, so I had to walk with all my luggage a little down the street where he could pull off to the side. Not a big deal at all.

🇺🇸

Robin

10

August 2023

Parking attendants were responsive, quick, helpful, informative. The staff running the parking and the doors was AMAZING. These people were standouts in Cleveland and in the industry!

We were there on a very busy weekend, hotel cost was high, reservations for dinner online were inaccurate because reservations in person were very easy to obtain. With so many people, front desk and bar seemed to need more staffing.

🇺🇸

Marishia

8.2

August 2022

I loved the location, approximately a 10 minute walk to the Rock & Roll Hall of Fame and a 10 minute walk to the Brown Stadium. The staff was very friendly, except for Matthew... not sure what was going on with him but he was extremely unpleasant everytime we saw him... The one time I was able to use the M Club, it was fantastic. The food and the drinks in the bar area was amazing. Thinking about coming back just to get the chicken wings and turkey club!! Parking was very close and the view from the room was excellent.

Like I said before I had a run in with an unpleasant staff... I had the M Club room and the M Club was unavailable due to the 3 weddings and concert that weekend. Other than that all was excellent.

🇺🇸

Zach

10

November 2022

Great Room breakfast, drinks, and dinner were delicious. Staff was friendly and helpful. Valet were awesome. Shower head was amazing. Best shower I've had in months. Temperature control in the room worked very well. Was lovely coming back to a toasty room on a frigid day.

Drinks are exorbitantly priced. But you come to expect it. Bed was okay. Not really good for couples sleeping. As odd as this may sound the blankets and pillows were to loud. Must have been the material.

🇺🇸

Claudia

8.2

June 2022

The property is well situated and the hotel itself exceeded my expectations. I was happy to be there.

The front desk didn’t have the time to greet me appropriately. I felt rushed and while I was waiting for an issue with my points to be resolved, I was asked to step aside so a guest could be checked in instead of finishing what was started with me. During checkout, I was never instructed about the parking causing a lot of confusion for my family. The problem was resolved and there was an adjustment on the bill which I appreciate.

🇬🇧

Calum

8.2

September 2022

Breakfast was good, bar and facilities were good, the location was excellent, with views across the Eerie and First Energy Stadium and within easy walking distance to the bar areas and Playhouse Square.. if you love Cleveland, this will be perfect for you.

Housekeeping could've come round at least once.

🇺🇸

Blanton

9.1

July 2023

Good breakfast. Good ambience around the bar. Room was better maintained than my last stay. Housekeeper was excellent.

Pillows. Glasses in the bathroom. The plastic ones are cheap and won't support standing a toothbrush up in it. Cheap! Cheap!

🇬🇧

Mark

10

May 2022

Breakfast was very good, the choice of main meals for dinner should be better it was obvious that the bar was a popular place for people who lived and worked in the area if you improve the dining experience with a better menu for those customers you will increase your business

The bar menu for main course meals

Points of Interest Around Cleveland Marriott Downtown at Key Tower

Attractions

Rock & Roll Hall of Fame

0.5mi

A Christmas Story House

2.3mi

Cuyahoga Valley National Park

16.6mi

Restaurants

Greatroom

Cuisines

  • American

Il Venetian

Cuisines

  • Italian

Marble Room Sushi

Cuisines

  • Asian

Amenities of Cleveland Marriott Downtown at Key Tower

Skiing

Spa/Wellness packages

Restaurant

Fitness center

Air conditioning

Bar

24-hour front desk

Lake view

Non-smoking rooms

Wheelchair accessible

Elevator

View

Bathtub

Upper floors accessible by elevator

Free toiletries

Stay rules - Cleveland Marriott Downtown at Key Tower

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Cleveland Marriott Downtown at Key Tower

Does Cleveland Marriott Downtown at Key Tower allow guests to stay with pets?

Yes, you can stay with your pet at the Cleveland Marriott Downtown at Key Tower.

When are the check-in and check-out times for Cleveland Marriott Downtown at Key Tower?

The established timings at Cleveland Marriott Downtown at Key Tower are: Check-in after 04:00 PM and check-out before 11:00 AM.

Is vehicle parking offered by Cleveland Marriott Downtown at Key Tower?

Yes, there is parking available at Cleveland Marriott Downtown at Key Tower. The parking is private, on-site, and costs $40 per day. Unfortunately, parking reservation is not possible.

What are the rates at Cleveland Marriott Downtown at Key Tower?

A stay at Cleveland Marriott Downtown at Key Tower can begin from a rate of $178. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.

Which room categories can I book at Cleveland Marriott Downtown at Key Tower?

The Cleveland Marriott Downtown at Key Tower offers a variety of rooms including King Rooms with City View, M Club Access rooms with Lake, Stadium & City View, Double Rooms with Lake & Stadium View, and Corner King rooms with Lake, Stadium & City View. The rooms accommodate between 2 and 4 adults, with the option to include children. The beds range from King size to Queen size, and all rooms have a non-smoking policy. Room sizes are 237 sqft, except for the Boardroom Suite which is 667 sqft, and the King Suite which is 603 sqft.

Which amenities can guests enjoy at Cleveland Marriott Downtown at Key Tower?

Guests at the Cleveland Marriott Downtown at Key Tower can enjoy a variety of leisure amenities during their stay. The hotel offers skiing, spa/wellness packages, a spa, live music/performances, a bar, and a fitness center. Additionally, guests can indulge in beauty treatments at the hair/beauty salon and enjoy entertainment options such as walking tours, movie nights, stand-up comedy, and live performances.

For outdoor enthusiasts, the hotel provides opportunities for horseback riding, bowling, cycling, hiking, and relaxing by the outdoor fireplace. Fitness enthusiasts can participate in fitness classes and utilize the fitness facilities.

As for dining options, the hotel hosts three on-site restaurants. Guests can savor American cuisine at Greatroom, Italian dishes at Il Venetian, and Asian cuisine at Marble Room Sushi. Whether guests prefer to relax and unwind or stay active, they will find a diverse range of options to spend their time at this hotel.

Does Cleveland Marriott Downtown at Key Tower have on-site restaurants?

Yes, the Cleveland Marriott Downtown at Key Tower has three restaurants on site. The Greatroom offers American cuisine, Il Venetian serves Italian cuisine, and Marble Room Sushi offers Asian cuisine.

Does Cleveland Marriott Downtown at Key Tower accept credit cards and cash payments?

No, Cleveland Marriott Downtown at Key Tower does not accept cash payments. They do accept credit card payments including Mastercard, JCB, Visa, American Express, and Discover.