I like sausage, so breakfast on Saturday and Monday was fine (didn't have time on Sunday). The room was quite comfortable; I've been here before, so I knew what to expect. Staff were all congenial and helpful in face-to-face dealings.

I'd asked if there could be two luggage racks because it was going to be two people. Staff didn't provide a second one, nor did they explain why not (request was via email, not in person). Putting suitcases on the floor isn't that much fun for people age 60 and over (way over). So I can't possibly give BW Elyria a very high score this year. It's mitigated by them providing two chairs, which I had also requested. Also, Wifi is part of life now. No motel or hotel should scrimp on their router distribution: there should be so many routers throughout the building that NO ONE has Wifi problems. But it was quite slow, and kept rebooting. That's wrong - from the guest's point of view. It should be strong signal and uninterrupted.

The beds were comfortable and the room was very clean. They had pretty decent and diversified offerings for breakfast, we are just not big breakfast eaters, but the coffee was really good. Staff was friendly.

We always struggle turning the water on/off in the bath/showers with the type of handles they have. It worked fine when we could figure it out, but we did leave the water dripping a little...

Rhonda at the breakfast!! She was so kind and helpful. She made sure everything was ready and filled. she showed us how to work the pancake machine. then thanked us as we were leaving. I asked for her name an told her I would say she was the best part of our stay.

the shower was hard to figure out / turn on and there rad till food in our refrigerator l from lively the last person who stayed. hot sauce and a Yengling 😂 the drawer would not stay closed

The beds were comfortable, the room was clean, comfortable pillows. The breakfast was good, I loved the bacon.

No tissues in the room. The first room they placed us in had been smoked in and was very disgusting. They finally placed us in a different room after my friend went down to the lobby and asked where they were going to move us.

Impressive breakfast coming out of COVID restrictions. The staff was friendly and helpful. Our room was very clean.

We were originally given key cards to a room that had not been cleaned. The manager said it had been marked as clean on her records. We were immediately given a new room. These things happen...no harm. Our new room was very clean. This can't be changed but having the bathroom sink outside of the stool/bath/shower area and in the room we found inconvenient. Some people may like it though.

Breakfast was good the first day - the 2nd day I arrived later (9:30) and most everything was gone but was still enough to eat. The 3rd day I left early so didn't get breakfast. The location wasn't as good as the hotel I usually stay at in Avon (closer to my son's home) but the price and breakfast were much better.

The room smelled a little stale when you first walked in (like it may have been a smoking room at one time) but other than that, it was all good.

Very nice breakfast. Offered scrambled eggs, fried potatoes, and sausage. Also offered a variety of cold food — cereal, yogurt, etc. Pleasant eating area. Also, room had a nice massage shower with shampoo, conditioner, and soap dispensers as well as retractable clothesline in tub area. Very helpful.

Pool area looked a little worn.

Staff was exceptionally helpful and attentive. Fully enjoyed the interaction and they treated us well. All our requests were fulfilled and dealt with in a good manner.

Bath area could have been a little larger (had to move into room to change clothes) and the swimming pool was closed due to leak, my granddaughter was extremely disappointed. I told her there was a pool and she could go swimming, needless to say that didn't happen.

Stacy at check in was super nice. She gave us some restaurant suggestions. Always felt at ease when talking to her.

I wish the breakfast was ready at 6am. Being with a group of travel ball families, we had to be out of the hotel to get to the fields early. Would suggest adjusting times, also maybe having fruit cups & some hard boiled eggs too. :)

Ideal location for us as a 1 night stopover on the way to Chicago. We generally know what we are going to get with a BW and this suited us just fine. It was clean,a good sized room and a very comfortable bed. It was also nice and quiet and plenty of free parking. The included breakfast next day was more than sufficient to set us on our way. Friendly staff too.

Nothing