The gentleman at the front desk was exceptionally friendly and helpful! The ice cold water available at the front was super refreshing after a full day outside. The pillows and comforter are amazing and I need to find a way to purchase some for my home! LOVE the music they played!

The pool hours didn’t coincide with our scheduled event so we didn’t get to use it. The parking is terrible! Small lot without enough parking available. Needs some updating (cracks in the ceiling, peeling paint, dripping shower, etc).

Comfortable beds. Clean hotel. Good location for travelers. Just off the highway I-75. Pool was warm. Very nice to swim and relax after a long day of driving. Good continental breakfast. With a few extra items we did not have in other hotels. Hotel reception was very pleasant. He was very helpful when we asked questions regards where to eat. Would definitely stay here again if we travel this was again.

Wish there was a hot tub.

Staff was concerned about putting me in second floor room because of my cane and difficulty walking. He apologized for not having a first floor room and an elevator. I was pleased that he was concerned but happy with the room. I only want to use my cane on bad days although my doctor says to use it all the time and continue to walk and climb stairs.

I wished for an ice machine instead of washer and dryer. There was an ice bucket in my room only I could not find an ice machine.

We stayed here overnight for our trip to King's Island and we were really pleased with the stay! It's about 20 mins from the park but the drive was worth it for us to stay in a nice hotel. The staff was friendly at check-in and our room was pretty clean. We got a room with a jacuzzi tub and we really liked it. We didn't get to go in the pool since there were other guests there, but it looked nice and we appreciated breakfast in the morning. We will definitely stay here again when we go back to the park!

The entrance was a little hard to find since there were cones in the way, but it looked like the parking lot had just been repaved.

It is a lovely hotel with a great staff. The hotel is situated on a hilltop with a great view of the downtown area. I had one of the rooms with in-suite jacuzzi, and loved it. The indoor swimming pool was great as was the breakfast.

The only downside is that it is about 5 miles from the nearest district with shopping and restaurants.

Location was great, staff was helpful and so nice, and liked the complimentary breakfast.

The pool room was very warm and water was too warm for me to enjoy. My kids enjoyed swimming but if there had been more circulation in the air it probably would have been more comfortable in the area.

The pool was clean and water was warm. The room was super clean and beds/pillows comfy. The staff was kind and courteous and seemed VERY happy at work.

I would’ve liked to know about the remodeling of the lobby (not necessarily QI’s fault). It is definitely something Booking should make known.

All of the staff were wonderful and very accommodating. It seems like there were upgrades being done which is wonderful. The common spaces were updated and nice.

The individual room smelled strongly of cigarettes and was very outdated and could use some work.

The staff was very nice, the room was clean, cozy and quiet. The pool was nice and warm. The property was well maintained. Breakfast was good as well,.mini waffle maker is fun and kids would love it.

Pillows were too small for king bed, but I travel with my own. If you have a disability ask for first floor...I don't known if they have first Floor but there are no elevators for second floor.

the pool was open but it was like bath water. it didn’t smell fresh like chlorine. it was still fun and the pool was still great. the rooms are nice, I got the king bed w/ jacuzzi tub & it was super nice although one of the nozzles were broken. they have breakfast but we missed it ): overall it was pretty nice and we enjoyed our stay. the man at the front who checked us in, I can’t remember his name but we were talking about being a doctor, he was very very nice & funny too!

the entrance is kinda sketchy, it’s right off the road where 2 lanes merge together, once you get it wrong once, you figure it out though lol. the beds aren’t the most comfortable to sleep on, but they aren’t horrible. pool water was warm