I was pleased with the check-in. It was very clean very inviting and I was super happy with the guy who checked me in.

I am traveling for work and I cannot get into a store until 1130 and I was leaving at 10:30. Packing my car and the housekeeping locked me out of the room and she wasn’t going to let me back in and I just told her it’s 1030. My stuff is still in there. I’m loading my car and she still wasn’t going to open it And I said I’d go downstairs that was fine and she finally opened it. That is why I have not returned it was a great place super close to where I’m working, but life is hard enough without getting locked out your room.

First, we liked that it didn't have your everyday day hotel soaps. They had Dove brand hand wash, lotion, shampoo, and conditioner. So our hair didn't dry out, and the lotion was just a bonus. Second, we also looked at many hotels, and some charged for breakfast and WiFi, and this one did not. Third, the receptionist, Sarah, was so friendly and sweet. Fourth, the pool and hot tub were clean and the music was a nice touch. Finally, our room was nice. We had a suite for 6 people and didn't feel crowded. The desk was a nice added touch (I brought my laptop to do school work, and it was nice to have a place to sit) and plenty of lightening. We definitely enjoyed our stay and would visit again.

The parking lot is a bit awkward and small.

It is a great place to stay and easy to get around the place. Breakfast was good but the sausage gravy was GREAT , they need that every morning. I had a little trouble with the TV at first but the girl at the front desk, Jamie, came up and took care of it for me, that was a life saver.

Like I said the TV wasn't working right at first but Jamie took care of it . And I wish you had the sausage gravy more often for breakfast. If there was a room touch up while there would be great , like trash pick up and new towels during the stay would have been great.

Exceptionally managed and operated! The customer service is above and beyond what I’ve experienced in hotels 3x pricier. It’s an exceptional value. The pool was quite nice. Everything immaculately clean. Again, what puts this over the top and on level of excellence is the quality management and the experience created. Highly recommend. Too, it’s close to Costco and many good restaurants. Even close to good shopping and easy access to highway.

There was temporary loss of electricity in area that affected hotel, but management was exceptionally accommodative and made experience as good as it could’ve been.

Very clean, comfortable beds, love the refrigerators in the room.

Didn't like that when I was searching for a hotel, My filter was pet friendly. On this site, it stated this facility was, when in fact it was not!. That threw a kink into our plans of having to find a dog sitter. Also, I wish there was a way to get an earlier check-in time.

Breakfast was mixed, Tuesday had great variety, Wednesday and Thursday had less selection. Hot water dispenser very short on amount of water though staff were quick to refill when asked

Funky odor in some parts of hotel, especially on Tuesday. Pool not available though we would not have used it. Alarm going off during thunderstorms on two of the three nights we were there

The staff were very friendly, hotel was very well maintained and the breakfast was excellent. There was a good variety of food options each morning. In addition, this is the first hotel I have stayed at since the pandemic that cleans the rooms each day.

Nothing

Staff presentation is good, plus they’re friendly and helpful. It’s a nice part of town too. The lobby also smelled good

Elevator had a weird slight malfunction and kept opening and closing the door before moving

Staff was excellent, so friendly and so easy to talk to. I had asked for a specific room and the manager and front desk lady made sure I had it. Thank you to all the staff I will return again..

I over slept for the breakfast.this hotel has a great breakfast buffet. Hump. Just don't over sleep for it.

The new accommodations were great. The bed was FANTASTIC! I need to know what kind it was, please! Good breakfast and coffee. Front deak was very friendly.